Dean from Think Local Search got our website listed through google, and setup the whole process. We were having issues due to another business with a similar name getting listed but it wasn't an iss... See more
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See what reviewers are saying
My partner and I have been with Think Local Search for a long time now and highly recommend their service. Every team member we’ve spoken to has been consistently polite and professional. They provide... See more
Company replied
Since we started our google maps and search campaign with Think Local, we have had excellent service from the rep who signed us up to our ongoing support with our account manager. Every request... See more
Company replied
Think Local Search helped me get my photography side business up and running on Google. It took a few weeks to get the page verified and live on maps this was due to waiting on the Google post card ar... See more
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Company details
Information provided by various external sources
Increase the online visibility of your business with think local search. We work with think local search packages, review, and Adword express and thus help you increase instant leads.
Contact info
Australia
- www.thinklocalsearch.com.au
4.3
Excellent
67 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, very knowledgeable
Very helpful, knowledgeable and great communication, seen great results quicker than expected.
22 April 2026
Unprompted review
Angel from Think Local Search has been…
Angel from Think Local Search has been outstanding to work with. Angel is professional, responsive, and genuinely cares about getting real results. Angel made everything easy to understand and helped boost our local visibility quickly. Highly recommend them to any business wanting to grow online.
30 January 2026
Unprompted review
Reply from Thinklocalsearch
Hi Matthew,
Thank you for taking the time to leave such a fantastic 5-star review.
We’re so pleased to hear that working with Angel has been such a positive experience. Her professionalism, responsiveness, and genuine focus on delivering real results are exactly what we strive for. It’s great to know she was able to make the process easy to understand while quickly improving your local visibility.
We truly appreciate your recommendation and look forward to continuing to support your online growth.
Kind regards,
Think Local Search
Secure, and solid Roofing leads generated !!
Dean from Think Local Search got our website listed through google, and setup the whole process. We were having issues due to another business with a similar name getting listed but it wasn't an issue for the team.
The website got a great amount of views and successful leads, we were able to get rid of the social media side of things in the process. The business has run securely since handing things over to Think Local Search.
28 January 2026
Unprompted review
Reply from Thinklocalsearch
Hi Justin,
Thank you for your excellent 5-star review and for sharing your experience.
We’re delighted to hear that you’ve been generating secure, solid roofing leads and that Dean was able to get everything set up smoothly, even with the challenges around a similar business name. It’s great to know the website is delivering strong visibility and quality enquiries, allowing you to step away from social media advertising altogether.
We really appreciate your trust in Think Local Search and are proud to support a business that’s now running confidently and securely online.
Kind regards,
Think Local Search
It's been a great experience so far…
It's been a great experience so far with Dean.
They deliver results.
23 January 2026
Unprompted review
Reply from Thinklocalsearch
Hi Chris,
We really appreciate you taking the time to leave us a 5 star review. It’s great to hear you’ve had such a positive experience working with Dean.
It’s wonderful to know you’re already seeing results, and Dean will be thrilled to hear your feedback. Delivering real outcomes for our clients is exactly what we strive for.
Thank you again for your support. We look forward to continuing to support your business growth.
Kind regards,
Think Local Search
The team has been great doing all the…
The team has been great doing all the work behind the scenes and communicating to me how I can maximise my online presence and boost my profile to get more work locally.
23 January 2026
Unprompted review
Reply from Thinklocalsearch
Hi Christian,
Thank you so much for your fantastic 5 star review. We’re delighted to hear that you’ve had such a positive experience with our team.
It’s great to know our behind-the-scenes work and ongoing communication have helped you maximise your online presence and strengthen your local profile. Supporting our clients to generate more local opportunities is exactly what we aim for, so your feedback truly means a lot.
Thank you again for taking the time to share your experience. We look forward to continuing to work with you and delivering great results.
Kind regards,
Think Local Search
Excellent service from start to finish
Excellent service from start to finish. Professional, reliable, and easy to deal with. I would definitely recommend to others.
22 August 2025
Unprompted review
Reply from Thinklocalsearch
Hi Rachael,
Thank you so much for your fantastic 5 star review. We’re delighted to hear that you had such a positive experience with us from start to finish.
It’s great to know our team provided a professional, reliable, and seamless service. Your recommendation truly means a lot to us and we really appreciate you taking the time to share your feedback.
Thank you again for your support. We look forward to continuing to work with you and delivering great results.
Kind regards,
Think Local Search
I am not happy at all with their…
I am not happy at all with their service. Do nothing at all .when i asked to cancel they charge me for full service fees for next month.
Please avoid this business. 🙏
8 December 2025
Unprompted review
Reply from Thinklocalsearch
Hi Md,
We’re sorry to hear you feel this way, and we’d really like the opportunity to clear up what seems to be a misunderstanding.
We’re unable to locate your details in our system under this name, so we haven’t been able to verify your account or review your experience. If you could please reach out to us at customerservice@thinklocalsearch.com.au
with your business name or contact details, we can look into this properly.
For clarity, we do not charge any “extra” fees when a customer requests to cancel. Like most subscription services, we have a 30-day notice period, which is explained clearly on the confirmation call before any payment is taken. Work continues during that period, and we’re always happy to walk customers through the process so everything is transparent.
We take feedback seriously and would genuinely like to resolve this, but we need a way to identify your account. Please contact us so we can assist you directly and ensure everything is handled correctly.
Kind regards,
Think Local Search
Swef
From our very first interaction, Oonagh demonstrated an exceptional level of professionalism, attentiveness, and genuine commitment to delivering outstanding customer service. She consistently went above and beyond to understand my needs, promptly addressed every query with clarity and courtesy, and ensured that every aspect of my experience was handled with the utmost care and efficiency.
Oonagh’s warm yet thoroughly professional approach, combined with her deep expertise and unwavering dedication, made what could have been a complex process remarkably smooth and stress-free. It is without hesitation that I declare her the very best account manager at Think Local Search; she truly sets the gold standard for customer service excellence.
I would wholeheartedly recommend Oonagh to anyone seeking an account manager who not only meets but far exceeds expectations. Thank you, Oonagh, for your outstanding support and for making my experience with Think Local Search so exceptionally positive.
8 December 2025
Unprompted review
Reply from Thinklocalsearch
Hi Ricardo,
Thank you so much for your fantastic 5 star review. We’re absolutely delighted to hear how positive your experience has been and that Oonagh has supported you at such an exceptional level.
It’s wonderful to know she’s made the process smooth, stress free, and consistently exceeded your expectations. She’ll be thrilled to hear your feedback and we truly appreciate you taking the time to share it.
Thank you again for the amazing recommendation. We look forward to continuing the great results with you.
Kind regards,
Think Local Search
Great Service
Monthly check ins and reports, updates etc. all helped clarify and smooth things out. Rankings held steady as promised!
5 December 2025
Unprompted review
Reply from Thinklocalsearch
Hi Valentino,
Thank you so much for your 5 star review. We’re really glad to hear that the monthly check ins, reports, and updates have helped keep everything clear and running smoothly.
It’s great to know your rankings have held steady as promised. We appreciate you taking the time to share your experience and look forward to continuing the strong results.
Kind regards,
Think Local Search
Good for my business
Good for my business. My manager help me a lot. Really seen big improvement.
4 December 2025
Unprompted review
Reply from Thinklocalsearch
Hi Amanda,
Thank you so much for your 5 star review. We’re thrilled to hear that the service has been good for your business and that you’ve seen a big improvement.
It’s wonderful to know your account manager has been able to support you so well. We really appreciate you sharing your experience and look forward to continuing the great results.
Kind regards,
Think Local Search
Rude and hope you know how to talk to…
Rude and hope you know how to talk to new customer
24 November 2025
Unprompted review
Reply from Thinklocalsearch
Hi Su Mi,
Thank you for taking the time to leave a review. We’re sorry to hear about your experience, though we’re unable to find any record of someone with your name having an account or enquiry with us.
We’d really like to understand what happened and ensure we’re addressing the right situation. Could you please contact our team at (02) 9052 8867 or email customerservice@thinklocalsearch.com.au with any details so we can look into this further?
We take all feedback seriously and want to make sure every interaction is respectful and helpful.
Kind regards,
Think Local Search
Think Local turned my business around…
Think Local turned my business around quickly. I was on the verge of closing and they got it back to thriving. Totally worth the money. And my account manager, Jonathan, was a delight, so helpful, professional and friendly 😊
31 October 2025
Unprompted review
Reply from Thinklocalsearch
Hi Julie,
Thank you so much for your wonderful review. We are so happy to hear that your business has gone from the verge of closing to thriving again. That is exactly the kind of result we love to see.
Jonathan will be over the moon to know his support, professionalism and friendliness have made such a positive impact. It means a lot that you took the time to share your experience and to say the service has been totally worth the money.
Have a wonderful day and we look forward to speaking with you soon.
Kind regards,
Think Local Search
Highly recommend
Jade has been amazing to deal with especially in the fact I’m horrible with social media she’s been very consistent on keeping everything on track I’d definitely say best account manager I’ve had 😁
26 September 2025
Unprompted review
Reply from Thinklocalsearch
Hi Christopher,
Thank you so much for your lovely feedback! We’re so glad to hear Jade has made such a positive difference and kept everything running smoothly - even when the online space isn’t your favourite thing to manage.
She’ll be thrilled to know she’s been your best account manager yet! We really appreciate you sharing your experience and look forward to seeing your continued success.
Kind regards,
Think Local Search
Genuinely kind people
The account managers are all very pleasant to deal with. This company seems to be run by genuinely kind people. Beth was my account manager and she helped heaps. Lots of calls for check ups, and they were persistent to get me to improve my business. Lots of helpful advice and improved google search results as promised.
If you intend to receive a lot of business through Google searches, this crowd will help you be seen in your area.
24 September 2025
Unprompted review
Reply from Thinklocalsearch
Hi Adam,
Thank you so much for taking the time to share such thoughtful feedback. It means a great deal to hear that you’ve found our team to be kind, supportive, and dedicated to helping your business grow.
We’re so pleased to know that Beth has provided such great care and persistence, and that you’re seeing the results in your Google visibility. We’ll be sure to pass along your kind words - she’ll be delighted to hear them!
We really appreciate your recommendation and look forward to continuing to support your success.
Kind regards,
Think Local Search
Jade from think local has been amazing
Jade from think local has been amazing, she has helped to get my business back on track and it has really made a difference!
Jade has made it easy to navigate something I struggle to understand and I highly recommend their services!
4 September 2025
Unprompted review
Reply from Thinklocalsearch
Hi Matthew,
Thank you so much for taking the time to share your experience. We’re thrilled to hear that Jade has been able to make such a positive impact on your business and help you feel confident navigating an area that can sometimes feel overwhelming.
Your kind words mean a great deal to us, and we’ll be sure to pass them along to Jade – she will be delighted to know her efforts have made such a difference for you.
We’re excited to continue supporting your journey and celebrating more wins together.
Kind regards,
Think Local Search
Think Local have helped rebuild our…
Think Local have helped rebuild our business! We were on the brinks of closing due to financial hardship and personal matters. With my PA we discovered think local and made a phone call, they spent over an hour on the phone to us! They felt our troubles, their compassion and genuine nature, they truly wanted to help us. It wasn't a scam or just them trying to make money. With their kindness and professional nature, they ensured us we were in safe hands and we were! We are now seeing amazing results so early with new clients coming through, and new referrals from GP practices :) Thank you Think Local and a big shout out to Ella, who has been amazing.
Sue & Bec
19 August 2025
Unprompted review
Reply from Thinklocalsearch
Hi Sue & Bec,
Thank you so much for sharing your story with us. We’re truly humbled to know that we could be part of turning things around for your business during such a challenging time. Compassion and genuine support are values we hold close, so it means a lot to hear that this shone through from the very first call.
We’re so pleased to see your hard work paying off with new clients and referrals, and we’ll be sure to pass along your kind words to Ella - she will be thrilled to hear them!
We’re excited to keep supporting your journey and celebrating more wins with you.
Kind regards,
Think Local Search
Highly helpful
I found the results on calls and overall increase in business exposure to be quite immediate. Helpful team with a positive presence. Highly recommend if needing more traction on your business reach. Max
13 August 2025
Unprompted review
Reply from Thinklocalsearch
Hi Max,
Thank you so much for your kind words! We’re thrilled to hear that you noticed an immediate impact on your calls and overall business exposure. Our team takes pride in being proactive and supportive, so it’s great to know this came through in your experience.
We really appreciate your recommendation!
Kind regards,
Think Local Search
Don't know what they are doing but its…
Don't know what they are doing but its working
29 July 2025
Unprompted review
Reply from Thinklocalsearch
Hi Perh,
Thanks for the five stars! We’re glad to hear it’s working, even if it feels a bit like magic from your end.
Please give us a call on 02 9052 8867, as we’re committed to ensuring all our clients understand not only how the service works, but why it works.
We really appreciate the feedback and look forward to speaking to you soon.
Kind regards,
Think Local Search Customer Service Team
I just wanna saying I’m so glad to have jade helping me
I just wanna saying I’m so glad to have jade dealing with my business and helping me out she’s always touching down base and making sure everything’s running smoothly and she tries so hard to make sure I’m getting as much a clientele as I can.
15 July 2025
Unprompted review
Reply from Thinklocalsearch
Hi Young,
Thank you so much for your amazing review. We are absolutely thrilled to hear how happy you are with the support you have received.
Jade will be so pleased to know the impact she has had. She is a valued part of our team and it means a lot to hear how much her efforts have helped you and your business grow.
It has been a pleasure working with you and we look forward to seeing your continued success.
Kind regards,
Think Local Search Customer Service Team
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