Broken Television
Used The Van Man Co for a domestic house move on 31 July 2026.
During transit, my 65" Samsung TV suffered severe internal screen damage due to improper loading under heavy items.
The assigned driver admitted liability in writing at the time of delivery, but the company subsequently refused to honour this or resolve the claim pre-action.
The matter has now been escalated to formal proceedings through HM Courts & Tribunals Service (Claim No. N3QZ5V5F).
Disappointed by the lack of customer care and refusal to take responsibility for goods damaged in transit.
Use this company with caution, all.







