Excellent service from Richard and the Teak Store. From placement of the order through to delivery, Richard kept us informed and updated on lead times and coordinated the delivery to meet our needs. V... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Richard first got in touch to arrange delivery date. We have given 5 stars although we did not receive the bench on the arranged date. Communication was prompt in informing us of a change of delivery... See more
Company replied
So glad we stumbled on this new business! WOW, we are blown away by the quality and service that we have received, we only ordered the teak patio set Sunday night and it’s been delivered Tuesday after... See more
Company replied
Richard and Wendy went way out of their way to sort out the delivery of our beautiful Lutyens seat when Parcelforce messed up. Fantastic comms, couldn't have been more helpful, and delighted with the... See more
Company replied
Company details
Written by the company
Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.
Contact info
United Kingdom
- sales@theteakstore.co.uk
- www.theteakstore.co.uk
4.5
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Great product and great service
Fantastic customer service....
I can only highly recommend you to,use The Teak Store, for all your Teak requirements... We have purchased two deluxe Heavy Duty benches from TTS....Richard is a total professional and does exactly as he says he is going to do... Top Bloke .. top Company, we will talk again Richard...
28 August 2025
Reply from The Teak Store
Hi Kevin,
Thank you for such an amazing review 🙂 I’m so pleased you’re happy with your benches and the service you received. Your recommendation means a lot, and it was a real pleasure to help.
Best regards,
The Teak Store Team
The product was at a competitive price
The product was at a competitive price. ordering was very easy and the bench arrived on time and was easy to assemble.
21 August 2025
Reply from The Teak Store
Hi Bernie,
Thanks so much for your kind review 🙂 It’s great to hear everything went smoothly with your order and that you’re pleased with your bench. Your support really means a lot.
Best regards,
The Teak Store Team
Great product and service
Great product, great price and super helpful and honest owner
18 August 2025
Reply from The Teak Store
Hi Mark,
Thank you for taking the time to leave such a thoughtful review. I’m delighted you’re happy with everything, and your comments about the service really mean a lot 🌟 It’s a pleasure to have you as a customer.
Best regards,
The Teak Store Team
Reply from The Teak Store
Hi Phil,
Thank you for your review 🌟 I’m really glad to hear you’re pleased with the product and the quick delivery. Your support is greatly appreciated.
Best regards,
The Teak Store Team
Excellent.
I was a little apprehensive buying an almost new bench for my wife’s birthday. From the start communication with theteakstore was excellent. Delivery was on schedule. The bench is fantastic. My wife is very pleased. I cannot recommend these guys enough. Thank you.
21 July 2025
Reply from The Teak Store
Hi John,
Thank you so much for your kind words! 🌟 We’re thrilled the bench made the perfect birthday gift 🎁 and that everything went smoothly from start to finish. Enjoy many happy years with it! 🪵💛
Best regards,
The Teak Store Team
Reply from The Teak Store
Hi Katherine,
Thank you so much for your review and for your order – it’s really appreciated! 😊
Best regards,
The Teak Store Team
Beautiful quality bench and very helpful business!
This is a beautiful looking and solid quality bench. I had an issue with it arriving damaged because of couriers. I called the company and spoke to one of the owners Richard. Dealt with it all very professionally, couldn’t have been nicer and more helpful. The experience of dealing with the small company has been an absolute pleasure. Lovely people, quality product, extremely helpful and affordable. Couldn’t recommend more highly. I will be going back for another bench to replace one I bought a couple of years ago from somewhere else which isn’t a fraction of the quality from the one I bought from the Teak Store. Couldn’t recommend highly enough. Nothing comparable on the market and I have searched high and low!
10 August 2025
Unprompted review
Reply from The Teak Store
Hi Alison,
Thank you so much for your amazing review – it really means the world to us! 🌟
We’re so pleased you love the bench and that we could get everything sorted quickly for you. It’s lovely to hear that your experience with us has been such a positive one – that’s exactly what we aim for 🪑💛
Your kind words and plans to return mean so much, and we truly appreciate your support for our small business.
Best regards,
The Teak Store Team
Reply from The Teak Store
Hi Martin,
Thank you for your review and for your order – we’re so pleased to hear you’re happy with your new Lutyens bench🪑
Best regards,
The Teak Store Team
This company was fantastic to deal with…
This company was fantastic to deal with from start to finish.
Easy to place an order, customer service goes over and beyond any usual company. Lovely friendly people to deal with. Product is of excellent quality, and very competitive prices. Can highly recommend and will be buying off this company again.
6 August 2025
Unprompted review
Reply from The Teak Store
Hi Debbie,
Thank you so much for such a lovely review – it really means a lot! 😊
We’re so glad to hear you had a great experience from start to finish, and that you’re happy with both the quality and the service. It was an absolute pleasure to help, and we’d be delighted to welcome you back anytime🌿
Thanks again for your kind words and support!
Best regards,
The Teak Store Team
We placed the order on Sunday
We placed the order on Sunday
Got a call on Monday from Richard regarding delivery,and he delivered Monday afternoon.
The bench only took 10 minutes to assemble.really good quality,very sturdy and comfortable
4 August 2025
Reply from The Teak Store
Hi Dean,
Thank you so much for your review and for your order – we’re so pleased to hear you’re happy with the bench! 🪑
It’s great to know it all came together quickly and that you’re enjoying the quality and comfort. Thanks again for choosing The Teak Store – it’s greatly appreciated! 🌞
Best regards,
The Teak Store Team
Great product, exceptional service
I purchased garden furniture from the Teak Store. Even as I was coming to the decision, Richard was there to help, extremely informative and on hand to address any concerns. Once ordered, he promptly got in touch regarding delivery and provided additional advice and care instructions. I would highly recommend the retailer and will definitely look to add to the garden from them in future!
5 August 2025
Reply from The Teak Store
Hi Michael,
Thank you so much for your thoughtful review and for your order – it really means a lot to us! 🌟
We’re delighted to hear you’re happy with the furniture and the service. It was a pleasure to help, and we’d be thrilled to supply you with more pieces for your garden in the future 🪴
Best regards,
The Teak Store Team
Great buying experience and quality product.
I purchased an extendable dinning table and 8 chairs which were ex display so at a great price. Communication from the company was excellent and delivery was quicker than advertised. Very happy customer.
30 July 2025
Reply from The Teak Store
Hi Amy,
Thank you so much for your lovely review and for choosing us for your dining set! We’re so happy to hear you’re pleased with everything 🪑✨
It’s wonderful to have you as a happy customer – thanks again for your order!
Best regards,
The Teak Store Team
Reply from The Teak Store
Hi David,
Thank you so much for your review and for your order – we’re glad to hear you’re happy with everything! 😊
Best regards,
The Teak Store Team
Great Service
Delivery made within 24hrs of placing the order AND assembled on site.
Just waiting for the weather to improve !!!!!!
29 July 2025
Reply from The Teak Store
Hi Grant,
Thank you so much for your review and for your order – we’re so pleased to hear you’re happy with everything! 😊
Now we’ll just hope the weather plays along so you can enjoy the new furniture properly! 🌤️
Best regards,
The Teak Store Team
Excellent service and intelligent people people.
Lovely people, lovely company . Superb
product .
21 July 2025
Reply from The Teak Store
Hi Jeremy,
Thank you so much for your wonderful review – we really appreciate your kind words! 😊
It’s fantastic to hear you’re happy with both the product and the service. Thanks again for choosing The Teak Store!
Best regards,
The Teak Store Team
Great service from The Teak Store
Great service from The Teak Store. Ordered my Lutyens bench on Sunday, it was delivered within 3 days, had it assembled in 20 minutes and looks fantastic in the garden. Wouldn't hesitate to order from them again.
23 July 2025
Unprompted review
Reply from The Teak Store
Hi Stephen,
Thank you so much for your review and for your order – we really appreciate it! 😊
We’re delighted to hear you’re happy with the bench and the service. Thanks again for choosing The Teak Store!
Best regards,
The Teak Store Team
Excellent service from Richard and my…
Excellent service from Richard and my benches arrived very quickly. They were assembled in about 10 minutes and look stunning in the garden. They are very sturdy and the wood is excellent. I am thrilled with them
25 July 2025
Unprompted review
Reply from The Teak Store
Hi Justine,
Thank you so much for your lovely review – we’re thrilled to hear how happy you are with your new benches 🪑 and it’s great to know they’re already looking stunning in the garden 🌿
Your comments about the quality and service mean a lot to us – thank you again for your order!
Best regards,
The Teak Store Team
Very pleased with our new Lutyens Bench…
Very pleased with our new Lutyens Bench it took my husband about 10minutes to assemble it . The quality will not disappoint it looks lovely in the garden. I’d like to thank Richard for the delivery very professional.
Thank you The Teak Store.
Alison Richards
25 July 2025
Reply from The Teak Store
Hi Alison,
Thank you so much for your lovely review – we’re delighted to hear you’re so pleased with your new Lutyens bench and we’re glad to know it’s looking lovely in your garden 🌷
Your kind words about the delivery and service mean a lot – thank you again for choosing us!
Best regards,
The Teak Store Team
Great product at a very good price
Great product at a very good price. Good value and arrived quickly and very well packaged. Would recommend .
25 July 2025
Unprompted review
Reply from The Teak Store
Hi J B,
Thank you for taking the time to leave a review – it’s great to hear you’re pleased with both the quality and the value of your bench 🌟
Your recommendation is very much appreciated – thanks again for choosing us!
Best regards,
The Teak Store Team
I couldn’t recommend The Teak Store…
I couldn’t recommend The Teak Store more… great product and above and beyond service by Richard… thank you so much!
Alice
25 July 2025
Unprompted review
Reply from The Teak Store
Hi Alice,
Thank you so much for your lovely review – we’re thrilled to hear you’re happy with both the product and the service 😊
Your kind words and recommendation mean a great deal to us. Thanks again for your order – it’s truly appreciated!
Best regards,
The Teak Store Team
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