Higher Jump Logistics Reviews 523

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The delivery service is frequently highlighted as outstanding, with many people appreciating the punctuality, careful handling of products, and proactive communication regarding arrival times. Consumers are very satisfied with the overall service, noting its efficiency and the stress-free experience provided. The quality of the products received also meets high expectations, and the customer service team is commended for their excellent support and responsiveness.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the delivery teams, such as Andy and... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the efficiency... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality of items such as... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Based on these reviews

Rated 5 out of 5 stars

What a fantastic, personal service. Andy and James were brilliant right from the start, with updates on their journey time through to unloading our dining room table, checking it was exactly what w... See more

Rated 5 out of 5 stars

Absolutely superb service from Sanju and Judah. We were informed of the delivery and phoned an hour before. It was exactly on time,delivered with care and we really appreciate their help. They care... See more

Rated 5 out of 5 stars

**5 stars – Absolutely outstanding service!** Andy and James were the most lovely, professional gentlemen you could wish for. They went above and beyond to make the entire process completely st... See more

Rated 5 out of 5 stars

Fantastic service, arrived within the time slot and both Andy and James were friendly and professional. Carried the mirror into the shop (and even took their shoes off - much appreciated on a light... See more


Company details

  1. Logistics Service

Written by the company

We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery


Contact info

5.0

Excellent

TrustScore 5 out of 5

523 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent communication regarding approximate arrival time.

Very helpful, nothing too much trouble.

Highly recommended ⭐️⭐️⭐️⭐️⭐️

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery from Andy and James…

Great delivery from Andy and James today. Good communication in advance with delivery window and then again when close by. Guys were friendly and no bother for them to place parcel in house which was much appreciated. Highly recommend.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was prompt

The delivery was prompt, they kept me updated as to when they thought they would arrive. When they got here they delivered the item to the room of choice and both Andy and James were really friendly.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Sofa delivered by 2 gents who where lovely and very professional :). Kept me updated and were very much on time.
L Taylor

27 March 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

5 star review for Andy and James . Great service and regularly kept up to date with expected delivery times . Can not fault service in any way. Very courteous on delivery

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Superb company, communication throughout was brilliant. Would definately recommend HJL. Also thank you to the crew who delivered and built my sauna, they were fantastic 👏

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Andy and James - efficient and friendly!

Andy and James came to fit the last bit of our new garden furniture today.

They gave regular updates on when they would arrive, which was very helpful.

They were very friendly, efficient and a pleasure to meet.

I recommend Andy and James! You are in good hands with them!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Phil and Keith delivered our new Garden…

Phil and Keith delivered our new Garden furniture earlier today . They called before to advise a more up to date ETA and were really helpful when delivering goods - they took the boxes up to the shed which was really appreciated . V friendly too .
A great service

18 March 2026
Unprompted review

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