Ladders Reviews 

The rep was great!!! My experience was wonderful. If I am looking for another job I will get the premium service aamgain

This company makes it sound like they will apply for you. When they apply, information that is specific to an applicant is filled in with "The applicant is using ladders.com to fill out applications. Email them to get more information." Would not recommend at all!

Monica was very responsive, timely, and understanding regarding my membership request.

This site has scam written all over it.
It's a pay-to-apply job board. I seriously doubt many if any of these are exclusive listings that can be found on other job boards.
I came across their site when trying to apply to a job on another job board. It immediately tried to convince me to sign up for a subscription (up to $300 per year) which I dismissed to look further into the site to assess it's authenticity. All jobs applications require a subscription.
I immediately tried to cancel my account but this functionality is not working on their site so I expect to be spammed for life now.
I came here to see other reviews of their job site and see lots of positive one, but they are all a little suspect talking about individuals and vague questions: nothing about jobs. Additionally, they all only ever wrote one review for this one company: a massive RED FLAG!

Quickly diagnosed the problem and fixed my login issue.

Monica not only provided guidance on a question I had, but she updated my profile for me!

Barbara in Customer Service was helpful, empathetic, and solved my problem quickly. Much appreciated!!

Monica was great! Very thorough and helpful.

Monica Toribio handled my issues promptly and efficiently.

Barbara has helped me a lot while deciding to keep using your services. It is important for me to have my questions answered because I am in Nicaragua, not in the US. Thank you Barbara!

The Person helping me, Barbara de la Paz, was wonderfully helpful. She addressed my issue quickly and kindly.

Monica went above and beyond to provide prompt and excellent service ; specifically, during the holiday break.

Charlyne was extremely professional, astute, and courteous, and works to provide a solution for my issue, in a very timely and satisfactory manner.

They will continue to bill your credit card after you cancel, they spam your inbox when you unsubscribe and the product/service is a complete rip-off. There is nothing they do that provides any value you couldn't do for free on LinkedIn, indeed, Ziprecruter etc.

Just look at what their former customers and employees are saying on Glassdoor, reddit etc. They had employees post fake reviews at the behest of senior leadership stay far away

Charlyne was very helpful in finding resolution to my issue quickly!

There were a couple times when I had a question or challenge. Each time, I felt the support team was very attentive and helpful - in a way that I don’t tend to experience be with other orgs. Hat’s off for that.

quick, decisive, and to the point. first-class customer service

Jehna listened to my issue and we found out there was an error in the system. This great follow up not only assisted me, but countless others who might have encountered the same issue, but either would not report it or not notice it. Regardless, her actions saved your company from losing business by taking care of the client and taking note for your system to be fixed to minimize client churn. Well done!

Excellent customer service with a quick, favorable response to my issue. Very impressed!

My membership to Ladders has been exceptionally beneficial. That said, I cannot say enough about their excellent customer service. Even when cancelling my membership they were professional and helpful. Thanks for all your help Monica!