The Hamper Emporium Reviews 

5,258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

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4.6

All reviews

(5,258)

967 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Freight was a disaster

Freight was a disaster - after years of dealing with your company - never again !!

17 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We have passed this on to the relevant team.

Rated 5 out of 5 stars

Great assortment of goodies and prompt…

Great assortment of goodies and prompt delivery.

17 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your wonderful feedback! We're so pleased to hear you appreciated our wide selection of treats and that the delivery was prompt.

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit…



The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on time. I was very happy with my order and would definitely shop with The Hamper Emporium again. Highly recommend!

20 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so glad to hear that the Red Wine & Nibbles hamper was such a success and that your friends enjoyed it! It's wonderful to know that our same day delivery met your expectations and that you were very happy with your order. We truly appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Good service!

20 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review. We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars

Fabulous option choice for Espresso…

Fabulous option choice for Espresso Martini kit. The only issue I had was trying to find their dates of birth to include on the order!
Great choice for coffee lovers.

19 August 2026
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Reply from The Hamper Emporium

We're so glad you enjoyed our Espresso Martini kit and found it a great choice for coffee lovers! We appreciate your feedback.

Rated 5 out of 5 stars

You guys never disappoint the entire…

You guys never disappoint the entire experience. 🥰
From the choices to the presentation, customer service is next level & the memories you give my parents 🥰
Always recommending you to everyone.
Thank you

17 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are absolutely thrilled to hear that we never disappoint and that you appreciate our choices, presentation, and customer service! It's wonderful to know we're helping create special memories for your parents. Thank you for always recommending us!

Rated 5 out of 5 stars

Was delivered on time and our client…

Was delivered on time and our client was happy with the gift.

14 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that your gift was delivered on time and that your client was happy with it! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Awesome products

Awesome products. Very quick service.

19 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you are enjoying our products and experienced quick service! Thank you for your positive feedback.

Rated 5 out of 5 stars

Exceptional customer service

purchased a hamper for a colleague, but she wasn't home when it was delivered and it was taken to the local post office. The hamper team was fantastic and quickly contacted the recipient to help arrange delivery. Thanks to their excellent support, the hamper was successfully delivered. Great customer service and highly recommended!

13 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so glad to hear that our team was able to assist with the delivery of the hamper and ensure it reached your colleague successfully. We truly appreciate you sharing your positive experience with us and highlighting our customer service. We always aim to provide excellent support.

Rated 5 out of 5 stars

Great choice of Hampers and prompt…

Great choice of Hampers and prompt delivery

17 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your wonderful feedback! We're so pleased to hear you appreciated our great choice of hampers and that the delivery was prompt.

Rated 5 out of 5 stars

Wide range of choices

Wide range of choices, very quick delivery, website is user friendly, easy to track bulk corporate orders and fast replies to queries.

17 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you appreciate our wide range of choices and the speed of our delivery. It's wonderful that you found our website user friendly and the tracking for corporate orders easy, along with our fast replies to your queries.

Rated 5 out of 5 stars

Excellent

Excellent. Great website. Delivery was bang in time

14 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad you found our website excellent and that your delivery arrived right on time. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

It was a birthday hamper

It was a birthday hamper, delivered on time.
Am told by the recipient that it was wonderful.
Thank you

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that the birthday hamper was delivered on time and that the recipient loved it! Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

Perfect house warming gift!

I purchased a hamper for the couple that recently bought our home. They absolutely LOVED it! It made them feel very special. Thank you Hamper Emporium!

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so delighted to hear that the couple loved their hamper and that it made them feel special! We appreciate you choosing us for such a thoughtful gift.

Rated 5 out of 5 stars

Fantastic!!!

Fantastic! All my orders so far have arrived early and to the right place! Such a fantastic service and I'm about to order my next one for father's day. Such a life saver and no brainer for me living so far away from ym family.

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're absolutely thrilled to hear that your orders have consistently arrived early and at the correct destination! It's wonderful to know our service has been such a lifesaver for you, especially when living far from family. We appreciate your kind words and are delighted to be helping you celebrate Father's Day!

Rated 5 out of 5 stars

I sent the wine & nuts hamper to a…

I sent the wine & nuts hamper to a friend for his birthday & he really liked it. 20/08/2026.
I was happy with the contents so that's the idea. Full marks to the company.

Glenda Hill.

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your friend enjoyed the wine and nuts hamper for his birthday and that you were happy with the contents! Thank you for your kind words.

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