I was given the Hamper Emporiums details by a work colleague who has been dealing with them for some time. I looked up the website & I ordered half a dozen hampers, which arrived as promised in nice b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good pictures on the site so that I could clearly see what it would look like when received. Price was reasonable. Delivery was very prompt and the recipients were suitably impressed when they receive... See more
Company replied
I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more
Company replied
I chose what I wanted,paid for it. I the received my confirmation, the following day I received the tracking and estimated time of arrival. It was delivered in time and the hamper was beautifully pack... See more
Company replied
Company details
Information provided by various external sources
Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.
Contact info
C1/391 Park Road, 2143, Regents Park, Australia
- 1300459452
- sales@thehamperemporium.com.au
- www.thehamperemporium.com.au
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and prompt delivery
8 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The Hamper Emporium
We're so glad you found our selection of products amazing and reasonably priced. Thank you for your wonderful feedback!
Was all online so easy and delivered…
Was all online so easy and delivered earlier than expected. Just a bit expensive
8 July 2026
Reply from The Hamper Emporium
We're delighted to hear that your online experience was easy and that your delivery arrived sooner than anticipated. Thank you for the feedback.
Happy!
Happy!
It is amazing how happy the hamper recipients are! I can always rely on the quality of the hampers and the different choices for the recipients preferences.
8 July 2026
Reply from The Hamper Emporium
We're so happy to hear that the hamper recipients are delighted! It's wonderful to know that you can always rely on the quality of our hampers and the variety of choices we offer. Thank you for your kind words!
Reply from The Hamper Emporium
We are so glad to hear that you are happy with the quick delivery and the quality of our products. We truly appreciate your positive feedback!
Reply from The Hamper Emporium
We're so happy to hear that you found our service to be super efficient. Your positive feedback is truly appreciated, thank you!
Never again
The order was placed well ahead of relative's significant birthday- delivery on a certain day only to find out on my initiative on that very morning that delivery take place a week after the event- no communication, no warning and no time to organise anything else on the day.
Refund was offered after 3 emails.
Very poor performance, will never used The Hamper Emporium again.
14 July 2026
Reply from The Hamper Emporium
Thank you for your feedback. We have passed this on to the relevant team.
Great products
10 July 2026
Reply from The Hamper Emporium
Thank you for your 5-star review! We truly appreciate your support and are delighted you had a positive experience.
The produce was excellent
The produce was excellent, the service was excellent and delivered on time.
It was very much enjoyed by the recipient.
3 July 2026
Reply from The Hamper Emporium
We're so pleased to hear that the produce and service were excellent and that your order was delivered on time. It's wonderful to know the recipient enjoyed it very much!
Perfect Hamper
The Hamper was exactly as promised. Delivered quickly and notified of all updates. Will happily use again.
29 June 2026
Reply from The Hamper Emporium
We're so pleased to hear that your hamper was exactly as promised and that you received quick delivery with all updates. We look forward to serving you again!
My gift to my daughter was well…
My gift to my daughter was well received. She loved all of the gifts inside. Perfect for gift giving.
9 July 2026
Reply from The Hamper Emporium
We're so happy to hear that your daughter loved all the gifts inside and that it was perfect for gift giving! Thank you for sharing your positive experience.
Little disappointed but the hamper was good
While the hamper was really good, it was kept in the seperate places and because flowers and box were kept in seperate places, receiver could not find it. It was suppose to be a surprise but they found out about it after 3 days and because things were not left together, it was a bit of a disappointment.
While I understand the laws but there should be a box which should says of the package needs to be signed for or not so surprise stays surprise.
9 July 2026
Reply from The Hamper Emporium
Thank you for your feedback! We have passed this on to the relevant team.
Fast delivery and a nice surprise for…
Fast delivery and a nice surprise for the recipient.
I have received them myself and it’s lots of food stuffs I love but are a bit expensive.
9 July 2026
Reply from The Hamper Emporium
We're so glad the delivery was fast and a pleasant surprise! We appreciate your kind words about our selection of food items.
customer focus required
I placed my order in advance of required delivery date. In notes, I specified a date gift was to be delivered by. The gift arrived over 1 week prior to this date. A little disappointed that parcel not delivered closer to specified date.
Advertising promotes free delivery over $150.00.
My hamper was $149.99.
Cost of delivery $9.95.
Why not make the hamper a straight $150.00 to assist customer not paying postage.
8 July 2026
Reply from The Hamper Emporium
Thank you for your feedback. We have passed this on to the relevant team.
The hamper was for a friend who was…
The hamper was for a friend who was facing great sadness. She was overwhelmed by it and said it was just beautiful.
It did take longer to be delivered than I expected though.
In saying that I would order one again.
29 June 2026
Reply from The Hamper Emporium
We're so glad the hamper brought some comfort during a difficult time and that your friend found it beautiful. We appreciate your understanding regarding the delivery timeframe and are happy to hear you would consider ordering from us again.
The recipient of this gift was…
The recipient of this gift was delighted with the quality of the contents. I use the Hamper Emporium as I live in Ireland and my niece and family live in Australia .
7 July 2026
Reply from The Hamper Emporium
We're so glad to hear your niece and her family enjoyed their gift! It's wonderful that we can help you connect with loved ones across such a distance. Thank you for your kind words.
Very impressed with the prompt delivery…
Very impressed with the prompt delivery of my ordered hamper that needed to be delivered to Naranderra and it arrived in two days!
Thank you for great customer service.
7 July 2026
Reply from The Hamper Emporium
We're so pleased to hear you were impressed with the prompt delivery of your hamper to Naranderra! It's wonderful to know it arrived so quickly and that you appreciate our customer service.
Reply from The Hamper Emporium
We're so happy to hear that you found our service reliable and our delivery swift. Thank you for your wonderful feedback!
As advertised
I chose what I wanted,paid for it. I the received my confirmation, the following day I received the tracking and estimated time of arrival. It was delivered in time and the hamper was beautifully packed as expected. There were no hiccups and the hamper was just as advertised
2 July 2026
Reply from The Hamper Emporium
We're so happy to hear that your experience with us was seamless from selection to delivery! We're glad the hamper arrived beautifully packed and exactly as advertised. Thank you for your wonderful feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.