The Foam People Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how simple it is to order custom dimensions for campervans, motorhomes, and caravans, ensuring a precise and reliable fit every single time. Reviewers are deeply impressed by the premium manufacturing standards, noting that the memory foam products are wonderfully comfortable, thick, and supportive. Buyers frequently express high satisfaction regarding the swift shipping process, reliable updates, and excellent packaging quality across their purchases. However, some customers also noted occasional frustrations with external courier partners, mentioning unhelpful delivery drivers, missed parcel collections, or delayed arrival dates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are well made and comfortable.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving in... See more

Order

Users describe positive interactions with order, highlighting an easy process and fast delivery times.... See more

Service

Customers had positive experiences with service, highlighting fast and reliable delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too ha... See more

Company replied

Rated 5 out of 5 stars

I ordered a single mattress topper for the dinette bed in our caravan. It is fabulous quality and fits like a glove. The ordering process was very easy and delivery was as expected, as selected standa... See more

Rated 5 out of 5 stars

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing. Ordered a core caravan 6" deep memory foam mattress for our campervan, well... See more

Company replied

Rated 5 out of 5 stars

Ordered a "t" shaped mattress topper from the Foam people for a 2023 Iveco S Way. easy process, just sent a picture of the dimensions that I required, they contacted me the next day to sort out a que... See more

Company replied



Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Manufacturer

Written by the company

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,246)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great matteress for Caravan

Great matteress for Caravan.
Quick delivery.
Will definitely be ordering again

25 June 2026
The Foam People logo

Reply from The Foam People

Hi Louise,

Thank you for your fantastic review!
We're so pleased to hear your caravan mattress was just what you were looking for and that it arrived quickly. We really appreciate your support and look forward to making another mattress for you in the future. 🚐

Kind regards,
Lillia

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service from when we ordered to delivery. The mattress came within 2 days and fits perfect. Nice and firm too.

7 July 2026
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Reply from The Foam People

Hi Sheila,

Thank you for your wonderful review!

We're delighted to hear you had such a positive experience from ordering through to delivery. It's great to know your mattress arrived so quickly, fits perfectly, and is just the firmness you were looking for. Enjoy your new mattress!

Kind regards,
Lillia

Rated 5 out of 5 stars

Very good experience and advice given…

Very good experience and advice given in choosing my mattress. Thank you

6 July 2026
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Reply from The Foam People

Hi there,

Thank you for your lovely review!

We're so pleased we could help you find the right mattress and that our advice made the process easier. We hope you're enjoying many comfortable nights' sleep thank you for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

Superfast delivery and great customer service

Superfast delivery. I thought mine were too small when they arrived but once the vacuum packing was removed they expanded in length as well as thickness. 10/10 for customer services who talked me through this.
Very comfortable mattresses - great value for money.

6 July 2026
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Reply from The Foam People

Hi Andy,

Thank you for such a brilliant review!

We're so glad our customer service team could put your mind at ease and explain how the mattresses expand once unpacked. It's fantastic to hear you're now enjoying them and found them to be comfortable and great value.

Thank you for your support!

Kind regards,
Lillia

Rated 5 out of 5 stars

The quality of mattress is brilliant…

The quality of mattress is brilliant delivery was on time value for money excellent service

22 June 2026
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Reply from The Foam People

Hi Caroline,

Thank you for your fantastic review!

We're so pleased you're enjoying your new mattress and that it offered great value for money. It's wonderful to hear everything arrived on time, and we really appreciate your kind words about our service.

Kind regards,
Lillia

Rated 5 out of 5 stars

Really good selection of products and I…

Really good selection of products and I needed a good quality shorter/narrower mattress for a bespoke bed. Very reasonably priced compared to some other sites and fast delivery too. The mattress is really comfortable also. Highly recommend!

22 June 2026
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Reply from The Foam People

Hi Mike,

Thank you for your wonderful review!

We're so pleased you found the perfect mattress for your bespoke bed. It's great to hear you were happy with the quality, value, and speedy delivery and even better that you're sleeping comfortably.

Thank you for the recommendation!

Kind regards,
Lillia

Rated 5 out of 5 stars

Very easy to use their site

Very easy to use their site, delivered quickly and exactly to specification. Very impressive.

22 June 2026
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Reply from The Foam People

Hi Morag,

Thank you for you lovely review!

We're so pleased your order met your expectations! Every custom item is made with care, so it's fantastic to hear it arrived just as requested and without delay.

Thank you for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

Easy ordering

Easy ordering, as everything set out on website, fast delivery, just as required, overall great product and service..

22 June 2026
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Reply from The Foam People

Hi there,

Thank you so much for your wonderful review!

We're delighted to hear you found the ordering process easy, your delivery was quick, and that everything arrived exactly as expected. It's fantastic to know you were happy with both the product and the service. We truly appreciate your support and hope to welcome you back again soon!

Kind regards,
Lillia

Rated 5 out of 5 stars

The foam to the rescue

It was unexpected but you made me my mattress within two hours needless to say I was over the moon

3 July 2026
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Reply from The Foam People

Hi Derek,

Thank you so much for your fantastic review!

We're absolutely delighted we could help and get your mattress made so quickly. Knowing we exceeded your expectations and left you over the moon truly makes our day. We hope you enjoy many comfortable nights' sleep!

Kind regards,
Lillia

Rated 5 out of 5 stars

Excellent customer service from Debbie…

Excellent customer service from Debbie who sorted out the delivery issue immediately and efficiently.

1 July 2026
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Reply from The Foam People

Hi Anita,

Thank you so much for your wonderful review!

We're delighted to hear Debbie was able to resolve your delivery issue quickly and efficiently. We'll be sure to pass your kind words on to her they'll mean a lot.

Thank you for your support, and we hope to welcome you back again soon!

Kind regards,
Lillia

Rated 5 out of 5 stars

As expected and advertised

As expected and advertised, arrived quickly.

2 June 2026
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Reply from The Foam People

Hi Lee,

Thank you so much for your lovely review!

We're delighted to hear your order arrived quickly and was exactly as advertised. It's wonderful to know we met your expectations, and we really appreciate you taking the time to share your experience. We hope to welcome you back again soon!

Kind regards,
Lillia

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, good quality product.

18 June 2026
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Reply from The Foam People

Hi Martin,

Thank you for such a lovely review! We are glad to hear that you are pleased with the quality of the item.

Kind regards,
Lillia

Rated 5 out of 5 stars

Nice quality and prompt delivery

I ordered a custom size mattress, for our newly converted camper, and 2 pillows. The pillows arrived within a couple of days but I was unable to track the mattress. I sent an email to ask for an expected delivery date and I received a quick reply advising it appeared to have been lost in transit, however another was dispatched the next day and arrived very quickly. I am really pleased with the product and the quality and look forward to using them on our new adventures!

30 June 2026
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Reply from The Foam People

Hi Amanda,

Thank you so much for your lovely review!

We're delighted to hear you're pleased with your custom camper mattress and pillows. We're very sorry for the issue with the original mattress being lost in transit, but we're glad our team could resolve it quickly and get a replacement to you without too much delay. We hope your new mattress brings you many comfortable nights on all your adventures. Happy travels! 🚐


Kind regards,
Lillia

Rated 5 out of 5 stars

Caravan mattresses

Quick delivery and very pleased with the mattresses for a very good price.

30 June 2026
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Reply from The Foam People

Hi Marilyn,

Thank you so much for your wonderful review! 🌟

We're delighted to hear you were pleased with both the speedy delivery and the quality of your mattresses. It's fantastic to know you felt they offered great value for money. We really appreciate your support and hope you enjoy many comfortable nights' sleep.

Kind regards,
Lillia

Rated 5 out of 5 stars

Very good service

Very good service

29 June 2026
The Foam People logo

Reply from The Foam People

Hi there,

Thank you so much for your kind review!

We're delighted to hear you were happy with the service you received. Your support means a great deal to our family-run business, and we hope to welcome you back again soon.

Kind regards,
Lillia

Rated 3 out of 5 stars

mixed quality

Ordering was easy, delivery fast an efficient. I ordered a mattress cover for my foam mattress, which was a good and easy fit, and of good quality. I also ordered a foam pillow, which was said to be supportive. However this turned out to be overstuffed and completely rigid. I lasted an hour and a half before having to give up and return to my old pillow. The foam one was like sleeping on a brick. Aren't memory foam pillows supposed to mold to your head and neck shape? Wasted money on that one. Fortunately not to dear, as I couldn't be bothered to return it.

29 June 2026
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Reply from The Foam People

Hi Anne,

Thank you for your feedback.

We're so pleased to hear you found ordering easy and that you were happy with the quality and fit of your mattress cover.

We're sorry the memory foam pillow wasn't the right fit for you. Pillow comfort is very personal, and we understand that everyone's preference is different. We really appreciate you taking the time to share your experience and hope to welcome you back again in the future.

Kind regards,
Lillia

Rated 5 out of 5 stars

Swift delivery and a good mattress

Swift delivery.
Mattress quality beat my expectations. My son loves it.

16 June 2026
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Reply from The Foam People

Hi Ernest,

Thank you so much for your fantastic review!

We're delighted to hear the delivery was swift and that the mattress exceeded your expectations. It's wonderful to know your son loves it too!

We really appreciate your support and hope he enjoys many comfortable nights ahead.

Kind regards,
Lillia

Rated 5 out of 5 stars

Everything

Everything

16 June 2026
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Reply from The Foam People

Hi Kim,

Thank you for your fantastic feedback! We're thrilled everything met your expectations and appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Delivery good good quality

Delivery good good quality

22 May 2026
The Foam People logo

Reply from The Foam People

Hi there,

Thank you for your kind feedback!

We're so pleased to hear your order arrived smoothly and that you're happy with the quality of the product. We appreciate you choosing The Foam People!

Kind regards,
Lillia

Rated 4 out of 5 stars

Delivered quickly

Delivered quickly. Used as a day bed and vey comfortable. Would describe it as on the firm side of medium. Only problem, slightly too big for the bedframe and hard to tuck in mattress protector and sheet.

23 June 2026
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Reply from The Foam People

Hi there,

Thank you for your review!

We're so pleased to hear you're happy with the comfort and speedy delivery. We appreciate your feedback regarding the sizing, and we're glad you're enjoying your mattress overall. Thank you for choosing The Foam People!

Kind regards,
Lillia

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