Carlie-Ann was very helpful with my initial purchase, and when there were problems with the UPS delivery she chased them up for me. As usual I'm very happy with my experience purchasing from the Flash... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TFC are hands down the best team for your photography and lighting needs. I’ve never been disappointed with any of my purchases. Their staff are consistently helpful, knowledgeable, and genuinely gr... See more
Company replied
In a recent review, I give TFC a 4-Star rating because an order that took longer than I expected to be delivered. Today, I can give a 5-Star rating. I placed a telephone order with Birmingham T... See more
Company replied
The online team at The Flash Centre were great helping us purchase our new studio equipment after our old kit died on us a day before a very important shoot. They arranged for all the equipment to... See more
Company details
Written by the company
At The Flash Centre, photographic lighting has been our passion for 45 Years, but our expertise runs much deeper than just flash! From studio accessories to cameras, lenses, and gear for top-notch video content, TFC has you covered. Whatever your needs, we endeavour to empower you with the knowledge to make the right purchase. We offer rental facilities, 'try before you buy' deals, and we hold a wide range of demonstration equipment in store for you to come in and try out. We are authorised Pro Resellers for Canon, Nikon and FujiFilm so we can supply all your camera equipment too. All our store staff are experienced Photographers and Videographers to provide you with the best advice. TFC supplies a wide range of other carefully chosen branded products from a variety of suppliers, including Elinchrom, Canon, Fujifilm, Manfrotto, Phottix, Nikon, Tether Tools, Sekonic, Broncolor, Colorama, Calibrite, ColorConfidence, Rogue, Benro and many more. In short, whatever your needs, we will try our best to help and empower you with the knowledge to make the right purchase. The Flash Centre looks forward to hearing from you soon.
Contact info
3A The High Cross Centre, N15 4QN, London, United Kingdom
- 020 7833 9192
- sales@theflashcentre.com
- www.theflashcentre.com
4.6
Excellent
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Ordered a Loupedeck, it arrived the next day. It was the cheapest I could find online (far cheaper than well known online rivals). Excellent, thanks.
19 July 2019
Unprompted review
Cable for Ancient Lights!
I had been trying for some time to source a sync flash cable for my 30 year old flash lights without success having lost my previous cable in a studio move.
The Flash Centre adviser was amazingly helpful and spent time, including consulting one of his colleagues to identify what I needed. For a purchase price of around just £20, I consider this was excellent service and would highly recommend the Flash Centre.
11 July 2019
Unprompted review
Excellent service!
10 July 2019
Unprompted review
Great service
Great service, as always, from the Flash Centre.
Fast delivery.
2 July 2019
Unprompted review
First class service
First class service - quick and efficient. Got a great deal too :)
26 June 2019
Unprompted review
Great service
I always get good advice, competitive prices and prompt delivery.
25 June 2019
Unprompted review
ordered an elinchrom flash cable
ordered an elinchrom flash cable, delivery was so fast, the next day, brilliant service
24 June 2019
Unprompted review
Great people to do business with !
Great products, great people, good prices and availability, all rapidly delivered - will be buying again nothing to dislike !
13 June 2019
Unprompted review
Excellent shop, excellent staff!
The service you get from TFC is excellent. The knowledge and information on offer from the staff is unrivalled. I have no need or desire to shop elsewhere for my camera equipment! TFC was recommended to me and I haven’t looked back since!
13 June 2019
Unprompted review
Products arrived next day as promised…
Products arrived next day as promised so excellent service!
12 June 2019
Unprompted review
The Flash Centre's staff are fantastic
The Flash Centre's staff are fantastic. Friendly, helpful, knowledgeable and they have helped me out of sticky situations with kit sent to location at the last minute. Good value for money well worth the pilgrimage from Central London to Seven Sisters.
12 June 2019
Unprompted review
Excellent customer service
Excellent customer service, super quick delivery and a great price. What more could you want
4 June 2019
Unprompted review
Excellent service and products from the…
Excellent service and products from the best dealer for all your studio Flash needs. The customer service is brilliant, with staff who go that extra distance to help their customers. I would highly recommend this dealer
4 June 2019
Unprompted review
Outstanding service from sales and accounts...
Purchased some flash equipment from their London shop. Staff were superb - was not sure which was best for my needs. Their advice was invaluable.
However, over a year on I discovered after moving house that I had mislaid the invoice - essential for my tax return. I contacted accounts, and their emailed a copy to me within 20 minutes. Such outstanding service I am sure never gets mentioned in the normal run of a busy day, but I had to review this to Trustpilot.
The Flash Centre, such an excellent company from a customer perspective...
29 May 2019
Unprompted review
Great service, fast delivery and amazing products
Purchased my new light from the Newborn and Portrait Show this month. Friendly and helpful staff, placed my other and my light arrived the next day. Fantastic products and customer service. Would highly recommend.
28 May 2019
Unprompted review
Excellent service, prices and goods
I rang The Flash Centre a couple of times before buying quite a bit of kit. On both occasions the advice was good and helpful and they didn’t try and make me spend more, concentrating instead on my requirements. The prices are the best in the UK and I bought a couple of ex demo items along with mainly new kit and all was in fantastic order. They have won a loyal customer. Thanks!
15 May 2019
Unprompted review
Reply from The Flash Centre
Hi,
We've checked back through our records and the only incident of a wrong address we can find, around this time, was one where a customer had a previous address on their web account and didn't update it before placing an order.
We'd love to discuss your experience to help us improve in the future, please do get in touch (sales@theflashcentre.com) and let us know what happened.
Kind regards
Alex
TFC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.