I was apprehensive at first, finding the TV I wanted at £150 cheaper than anywhere else seemed too good to be true. But I figured it was worth a shot, id be protected and refunded anyway if needed. Lo... See more
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The Electronics Warehouse has 12 years’ experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you. We also a special place in the TV market because we buy televisions that can no longer be sold by the High Street retailers we buy them from. These TVs are classed as ‘Graded Products’ and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 14 day customer returns.
Unit 1B Barton Hill trading estate, Herapath st., bs5 9rd, Bristol, United Kingdom
Replied to 66% of negative reviews
Typically replies within 2 weeks
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I bought an absolute bargain 65" Samsung TV from here and everything about the deal was faultless. There is every reason to buy here for a great deal and great service. Thanks.
Checked out all the major retailers for the cost of a 50” Samsung TV, Electronics Warehouse was £100 cheaper than the rest. The Tv was in perfect condition when it arrived and we are delighted with it.
It is so disappointing. I bought a 75 inches samsung TV stated as grade A. TV was switched on the same day it was delivered. Screen was flickering and quickly disappearing.
The problem has been reported, but I have been advised to send a video, which might take me some time as the flickering is so quick and more over I am very busy with work
I think the idea of asking to send a video is to buy time until one month expires. I will try my best to capture the momentary flickering.
It is so disappointing and frustrating
Definitely not rated “A” quality wise, purchased a Samsung sound bar and sub from them and came with minor scratches over casing.. either way, at the price I paid, around half of the retail value, I’m still well pleased with the purchase.
Great value and service. The latest Samsung TV was a lot cheaper than anywhere else, a question was quickly answered and it was delivered when promised with helpful updates along the way.

Reply from The Electronics Warehouse Ltd
Excellent product, great service and good value thank you

Reply from The Electronics Warehouse Ltd
TV was way cheaper than other retail outlets and delivered fast

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I ordered two Samsung wall brackets for new TVs after checking a few retailers. The parts were genuine and noticeably cheaper than buying from Samsung, and they arrived in two days. Ordering on the website was straightforward and the brackets were well packaged.

Reply from The Electronics Warehouse Ltd
I ordered two Samsung wall brackets for my new TV's.
They were genuine parts yet significantly cheaper than direct from Samsung. Delivered in two days.
excellent service

Reply from The Electronics Warehouse Ltd
The ordering from the website was all good, the only complaint was the delivery which was very late, with the usual excuses of van not starting in the morning and traffic.

Reply from The Electronics Warehouse Ltd
Good pricing. Prompt delivery. 2 man team were polite and communication was very good.
Would recommend and use again

Reply from The Electronics Warehouse Ltd
Purchased a 65" Samsung OLED TV from The Electronics Warehouse because the price was £400 cheaper than anywhere else. Received a confirmation email immediately, but then didn't hear from the delivery company after 6 days, so sent an email to The Electronics Warehouse. Had a very prompt reply, then from the delivery company. TV was delivered 2 days later in perfect condition, excellent service and would highly recommend.

Reply from The Electronics Warehouse Ltd
Purchased a TV on-line from Electronics Warehouse, cost compare the price was best. Great communication re. delivery from warehouse to doorstep. Thank you!

Reply from The Electronics Warehouse Ltd
First class service from the Electronics Warehouse. The Samsung TV I bought was perfect and delivered efficiently by their friendly team. Would undoubtedly use the company again.

Reply from The Electronics Warehouse Ltd
Item as described. Great saving. Packaged very well and really happy with it. Delivery took a little longer than expected but I did get updates from Furdeco to inform some delays due to high demand.
Thanks again. Will definitely recommend

Reply from The Electronics Warehouse Ltd

Reply from The Electronics Warehouse Ltd
We ordered a tv which was a great price - delivery was as expected and we are very happy with our purchase

Reply from The Electronics Warehouse Ltd
Just answer the phone and sort my problem out which I’ve rang you 4 times about it , terrible customer services and do not recommend this company in any way 😡

Reply from The Electronics Warehouse Ltd
it came on time good service and a great tv 10/10

Reply from The Electronics Warehouse Ltd
Excellent web site, easy to navigate and use. Swift and punctual delivery and excellent prices. Thanks to The Electronics Warehouse.

Reply from The Electronics Warehouse Ltd
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