Themobileswarehouse Reviews 335

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for arriving in new or "as new" condition, often sealed in their original packaging, despite being offered at significantly lower prices than other retailers. Many consumers highlight the excellent value for money, noting that they received high-quality items at a fraction of the cost. The delivery service is also consistently commended for being swift and efficient, with many orders arriving within a few days. However, some customers also noted occasional delays in delivery, with a few experiencing longer waiting times than expected. A small number of people reported issues with product warranties, leading to unexpected repair costs.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers received items, such as phones,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Price

Users describe positive interactions with price, frequently highlighting that products appear new despite... See more

Quality

Reviewers highlight positive aspects of quality. Many customers received items like the Samsung S25 Ultra,... See more

Value for money

Consumers are highly satisfied with the value for money, frequently highlighting that products appear new but... See more

Based on these reviews

Rated 5 out of 5 stars

Not going to lie, I'm shocked this is actually real! I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisi... See more

Company replied

Rated 5 out of 5 stars

Whilst I like to be at the cutting edge of the latest technologies, I have realised that I am not getting much for money anymore by trading up each year. To be able to buy the lastest model at a frac... See more

Company replied

Rated 5 out of 5 stars

Order #8352 I ordered a Samsung tablet at the best market price. Despite my mistake in not reading all the details, the team—especially Adam—handled everything quickly and professionally. They gave... See more

Rated 5 out of 5 stars

Second time I've ordered from The electronics warehouse/ the mobiles warehouse. Cannot fault them at all. Both the smart watch and phone were in 'as new' condition. Exactly as described. Was a... See more

Company replied


Company details

  1. Cell Phone Store
  2. Electronics Store

Written by the company

The Mobiles Warehouse has vast experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

So far, so good.
Great price, fast delivery, the phone still working.

1 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive review

We hope you enjoy using your new Samsung S25 Ultra

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Parcel lost

Upon contact, dpd lost the parcel so it isn't these guys fault.

2 April 2026
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Reply from Themobileswarehouse

Hi Sam,

Thank you for the feedback

You contacted us this morning regarding the delay with the courier and we have contacted them immediately to investigate and help resolve the issue as soon as possible.

Thank you

TheMobilesWarehouse

Rated 5 out of 5 stars

I'm very happy with my purchase from…

I'm very happy with my purchase from this site because it's very cheap and of good quality. Thank you

1 April 2026
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Reply from Themobileswarehouse

Hi Majid,

Thank you very much for your positive feedback

We hope you enjoy your new Samsung Galaxy S25 Ultra

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Ordered Samsung S25 Ultra

Ordered Samsung S25 Ultra, amazing phone, well received.

7 April 2026
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Reply from Themobileswarehouse

Hi Mohit,

Thank you for the 5* review

We hope you enjoy using your new Samsung S25 Ultra

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Samsung S25

I got a Samsung S25 from this company. The phone is excellent and looks brand new. I am absolutely delighted with it. The delivery was quick and hassle free. I would happily recommend this company.

7 April 2026
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Reply from Themobileswarehouse

Hi Saima,

Thank you very much for the positive feedback

We hope you enjoy the Samsung S25

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great service

Great price for a brand new handset.
Quick delivery and good communication

7 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very for the positive review

We hope you enjoy your new Samsung S25 Ultra

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great value

Great value. Honest description. Quick delivery.

7 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Neil,

Thank you very much for the review

We hope you enjoy your new Samsung Z Fold7

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Samsung A26 phone

Good price fast delivery

2 April 2026
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Reply from Themobileswarehouse

Hi Stephen,

Thank you very much for your review. Your feedback is greatly appreciated.

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Ordered new phone & it came the next…

Ordered new phone & it came the next day. Also it was in new condition and at a great price. It had Black Belt installed so i had to reset factory settings & then i could transfer all my data. I shall buy my phones always from The Mobiles Warehouse in future. Great company.

7 April 2026
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Reply from Themobileswarehouse

Hi David,

Thank you very much for your 5* review

We hope you enjoy using your new Samsung Galaxy S25+

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Thanks

Thank you cheers

7 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Gary,

Thank you for the positive feedback

We hope you enjoy using your new Samsung S25 Ultra

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Excellent, thank you

Excellent communication from the company & quality phone received, for a great price, quick delivery, would highly recommend.

27 March 2026
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Reply from Themobileswarehouse

Hi Zoe,

Thank you very much for your 5* review

We hope you enjoy using your new Galaxy S25 Ultra

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Quick delivery & quality phone

Quick delivery, phone arrived in excellent condition and the price was very fair. Would recommend based on my experience so far!

31 March 2026
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Reply from Themobileswarehouse

Thank you very much for your 5* review

We hope you enjoy using your new Samsung Galaxy S25

Thank you

TheMobilesWarehouse

Rated 5 out of 5 stars

Super shop.

Very good price, fast delivery.

2 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Krzysztof,

Thank you very much for your 5* review

We hope you enjoy using your new Galaxy Watch Ultra

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Good quality item

Good quality item, first delivery

2 April 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hello David,

Thank you very much for your positive feedback

We hope you enjoy your new Galaxy Watch Ultra

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Very good experience with Mobile…

Very good experience with Mobile Warehouse. Purchased a Grade A open box Samsung Galaxy S25 Ultra and the device condition matched the description. The phone looked almost new and battery performance has been excellent so far.
Good pricing compared to other refurb sellers and delivery was straightforward. Always some hesitation buying refurbished phones, but this experience was reassuring. Would recommend based on this purchase.

30 March 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Sibi,

Thank you very much for your 5* review

We hope you enjoy using your new Samsung Galaxy S25 Ultra

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery was quick. Great service

27 March 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Graham,

Thank you very much for your 5* review

We hope you enjoy using your new Samsung Galaxy S25 FE

Thanks,

TheMobilesWarehouse

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