Very pleased to have found this company. Booking in the drone repair was straightforward with good communication throughout. This extended to the repair itself, keeping one informed as to what was b... See more
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See what reviewers are saying
Fantastic customer support! and very quick to fix/dispatch the repaired drone. Always in contact and ready to answer any questions, every update of the repair was emailed to me, would definant... See more
Spot on service. I'm new to this drone malarkey. I was gifted a drone that had been sat in a loft for many years with bits missing. After collecting cables, battery charger, batteries etc... See more
My phantom 4 had charging problems didn't quite know what to do so I Google and came across the drone worx sent an email saying my problem they sent me a label to send to them .the guys are very he... See more
Company details
Information provided by various external sources
Drone worx is changing the Drone industry in both the hobby aspect, commercial and competitive. By specializing in these fields we can give the best advice to our customers on what they could do to improve their machines. We aim to bring you the best product offerings direct from manufacturers Spektrum, Futaba, Turnigy, DJI, Emax, ImmersionRC, HPI-Racing, Feiyu-Tech and many more, this allows us to get direct support with any issues our customers bring to us, allowing us to get it resolved as quickly as possible, but also to bring you the latest products at the best prices. With 10 years at hobby level and 5 years commercial experience in RC we have dealt with a wide range of product, this has allowed us to choose our range of products that we feel you our customers will enjoy too! Need something remotely controlled for a specific task? Bring the problem to us and we'll do our best to prototype-to-product a system that will fill your needs, having previously designed systems for aerial photography, package delivery, security systems and unmanned surface photography equipment, we enjoy taking on a challenge and adapting something remote controlled to fit new roles. We put pride into our work to bring you a product that is built to a high standard, doing our best to make custom builds neatly presented and thoroughly tested to ensure that you get smooth operation upon receiving your item, and to make sure that it will fit the result you, as our customer, wants. Need to contact us? Get in touch through telephone, email, instant messaging or video conferencing, with us utilizing a wide range of communication methods listed on our contact us page in order to allow you to contact us one way or another. Need something quickly? Drop in, with our trade counter now open for business you can collect what you need when you need to.
Contact info
TDW | MIBI at Ledene Golf centre, Wood Road, WV8 1QR, Wolverhampton, United States
- 01902 213499
- info@thedroneworx.co.uk
- www.thedroneworx.co.uk
4.8
Excellent
493 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very plesed with the service from Drone…
Very plesed with the service from Drone Worx, provided a good refurbished drone and quickly provided spare propellers
22 September 2019
Unprompted review
Spot on and excellent customer experience
Fantastic customer support! and very quick to fix/dispatch the repaired drone.
Always in contact and ready to answer any questions, every update of the repair was emailed to me, would definantly recommend these guys to anyone who has drone problems!
Thank you for your support and quick repair Drone Worx!! will certianly come back to you if any more problems arrise.
Kind Regards
Jonathan
13 September 2019
Unprompted review
Excellent Service with good…
Excellent Service with good communication and very prompt execution of the work and return.
Very Happy to use again.
10 September 2019
Unprompted review
Great experience-kept informed…
Great experience-kept informed regarding the repair from start to finish.
Highly recommend for drone repairs
27 August 2019
Unprompted review
Fantastic service.
Fantastic service.
Kept me informed in every step of the estimate and repair.
Super quick return of my DJI phantom 4 Drone after a stupid pilot error. (LOL) Thanks Drone Worx.
Hope I don't need to use your services in any time soon. LOL
12 August 2019
Unprompted review
Drone Repair & Upgrade.
Very happy with the service and communication we received with the repair and upgrades to our Mavic Pro. Would certainly recommend.
12 August 2019
Unprompted review
Convenient and fast repair.
11 August 2019
Unprompted review
Very helpful over the phone they go the…
Very helpful over the phone they go the extra mile to help
31 July 2019
Unprompted review
Dreadful
Dreadful; dropped the drone off for a service and told them when I’d collect. Arrived and realised that they hadn’t looked at it - waited, paid, got home and realised that they hadn’t updated the software! A phone call later I was told that an update was usually part of the service but as ‘I was in a hurry’ they missed it off - although they still charged me the full price. I would never go back!
16 July 2019
Unprompted review
Reply from The Drone Worx
Drone arrived with us and was inspected, and estimate for repair emailed. The customer arrived to collect the drone before the repair was completed and before normal notification of it being ready for collection.
We completed the repair whilst the customer waited so they could take it with them, but the firmware upgrade was unfortunately missed.
Once the customer identified to us that the firmware was not done, we offered to complete the update whilst the customer waited, but no response was given until this review.
We are still happy to update the drone for the customer
I ordered a DJI Mavic air drone in…
I ordered a DJI Mavic air drone in black onyx after the weekend drone Worx contacted me to say the black onyx was out of stock. Funny as when I purchased it it was in stock this why I can only give a two star rating. Drone Worx you should update website with out of stocks. On a good note after I agreed to take a white Mavic smooth delivery and I time.
7 July 2019
Unprompted review
wrong product sent
Speed of delivery was great.
However 1 of the batteries sent out was not as advertised.
I've been offered a partial refund which is an acceptable resolution
20 June 2019
Unprompted review
Reply from The Drone Worx
As per our email, we have apologised for the error an offered either a return/refund or a discount. Im sure we can sort this for you one way or another
Repair to my Mavic Pro was covered with…
Repair to my Mavic Pro was covered with my insurance with Photoguard who arranged it with Drone Worx. The whole process was handled professionally bt Drone Worx - collection and return - and the repair itself. Thoroughly recommended
17 June 2019
Unprompted review
great service
At first I thought the drone didn't work... it works fine and everything delivered on time
10 June 2019
Unprompted review
Excellent service- very professional…
Excellent service- very professional and efficient- drone returned as new.
2 June 2019
Unprompted review
Good service and good turnaround
18 May 2019
Unprompted review
Excellent and rapid service
Excellent and rapid service, even called me up to check the delivery address was correct after a mistake with typing it out!
Item arrived quickly and well packaged and has provided hours of good fun already
18 May 2019
Unprompted review
Looked up on google mavic Pro fixer
Looked up on google. Easy to speak to easy to send drone in price given to fix. A bit expensive but worth the it haven’t flown it yet as busy. But I recommend Thank you
15 May 2019
Unprompted review
Dji spark
Yes, would recommend drone worx, fast delivery, and good products.
11 May 2019
Unprompted review
My phantom 4 had charging problems…
My phantom 4 had charging problems didn't quite know what to do so I Google and came across the drone worx sent an email saying my problem they sent me a label to send to them .the guys are very helpful, friendly great communication between me and them they give updates on what there doing. Fantastic service I would recommend the drone worx to anyone with drones brilliant many thanks
Andrew salter
29 April 2019
Unprompted review
Great customer care and amazing service
Great customer service and response and couldn’t fault the service! Very happy and will definitely be using again!!
Many thanks!
23 April 2019
Unprompted review
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