Trade Flooring Warehouse Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very helpful and efficient staff. Will be using their services in the future. Thanks to Fiona who made everything so easy for us.

Rated 5 out of 5 stars

Let me start off by saying the custmer service from Lewis Evans was great start to finish. We went in and explained we need a new floor and that the previous one we had, had been layed incorrectly.... See more

Rated 5 out of 5 stars

In an ever changing market the team always get me the best price possible. Whenever I need something they will do what it takes to get for me as quick as possible & as competitively priced as possible... See more

Company replied

Rated 5 out of 5 stars

Unit1flooring excellent service and specially Lewis is great in help to find the right choice of carpets. He also helped us to arrange the fitter and get the e2e service via his strong fitter networ... See more

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Great service

Great service, fast responses to queries, good price and the vero pompeii glue down LVT is great too. Thank you Fiona!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

excellent experience

I had an excellent experience with Trade Flooring Warehouse! Their selection of high-quality flooring is outstanding, with a wide range of styles to suit any taste. The staff was incredibly knowledgeable and helped me choose the perfect flooring for my home, offering great advice on durability and maintenance. The pricing was competitive, and the delivery was prompt and hassle-free. The installation process was super quick and clean, and the final result exceeded my expectations. I couldn't be happier with the service from start to finish. Highly recommend Trade Flooring Warehouse for anyone looking for top service, high quality and competitive pricing with excellent customer service!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for the flooring!

Thank you for supplying the new flooring for our bathroom. I realise it was only a small job, but fantastic service through the whole process - and special mention to both Dani and Fiona! Will definitely be using again, and will be recommending to anyone who needs flooring!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Fiona’s knowledge was amazing on what flooring would work best for us. Would highly recommend Trade Flooring.

29 October 2024
Unprompted review
Trade Flooring Warehouse logo

Reply from Trade Flooring Warehouse

Thank you very much Norma, your recognition means a lot to us, TFW Team.

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Fiona was so helpful and had knowledge on all that I wanted to know with a great selection of flooring. Communication was great and so friendly. Will deffinetly recommend to family and friends and use again in the future. Thank you!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Always a great experience.

Always a great experience.
Fiona is helpful and knowledgeable and always goes above and beyond.

10 July 2024
Unprompted review
Trade Flooring Warehouse logo

Reply from Trade Flooring Warehouse

Thank you for the lovely review Ben!
We love helping you with all of your beautiful flooring projects.
The Trade Flooring Warehouse Team x

Rated 5 out of 5 stars

We always have a great experience with…

We always have a great experience with this flooring supplier and Fiona. Their wide selection of high-quality flooring options makes it easy for me to find the perfect match for our customers. Their staff are knowledgeable and provided excellent customer service.

I highly recommend this flooring supplier for their top-notch products, exceptional service, and overall great experience.

1 July 2024
Unprompted review
Trade Flooring Warehouse logo

Reply from Trade Flooring Warehouse

Thank you very much for your kind words Kyle, we love working with you too. Your flooring partner. <3

Rated 5 out of 5 stars

Great quality and competitive pricing

Fiona at Trade Flooring Warehouse couldn't be more helpful - she personally delivered the engineered wood samples and organised the order and fitting date to suit us. The flooring is very good quality and competitively priced, and I look forward to ordering more when our extension is built.

4 September 2023
Unprompted review
Trade Flooring Warehouse logo

Reply from Trade Flooring Warehouse

Hi Simonie,

So glad you're happy with our service, we've passed your lovely comments onto Fiona and she couldn't be happier.

Many thanks,
The TFW team

Rated 5 out of 5 stars

Excellent first experience of this company

Fiona has been super helpful during the ordering process. Very patient, happy for us to take samples home and didn’t try to “up-sell”. Order placed and she’s arranging a fitter so we look forward to the next stage of the process.

20 April 2024
Unprompted review
Trade Flooring Warehouse logo

Reply from Trade Flooring Warehouse

Hi Gareth,

Very happy Fiona has been able to help you. We'll let her know you're so pleased.

Many thanks,
The TFW team

Rated 5 out of 5 stars

Fiona was exceptional!

Fiona was excellent! She followed up after my initial enquiry promptly and sent over a great suggestion on colour. As soon as it was ready for delivery, she personally called me to check the best delivery slots I could do! When the flooring arrived just a few days later, it matched the rest of the house perfectly and was a dream to install- even for a pair of novices like us. You can tell it’s great quality vinyl. Thick and it cut well! I wouldn’t hesitate to recommend! Many thanks!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Unit1flooring excellent service and…

Unit1flooring excellent service and specially Lewis is great in help to find the right choice of carpets.
He also helped us to arrange the fitter and get the e2e service via his strong fitter network. Must go for it again n strongly recommend.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

After being bitterly disappointed with several flooring suppliers in Newbury we found out about Unit 1 Flooring at Theale. Initially we were met by Sarah who invited us to review their flooring samples in their tidy and well stocked show area. Later we were joined by Lewis and between them they provided some superb information and were a delight to deal with. They clearly model their operation on excellent customer service and every one of our questions was answered with confidence and great knowledge. Sarah and Lewis made us feel very welcome and relaxed throughout our purchase. They certainly took their time to ensure we enjoyed the experience of buying from Unit 1 Flooring. Over the next few weeks, after we had placed the order, Sarah kept sending us updates and when the actual flooring arrived they encouraged us to visit so we could see the colour and pattern of the flooring. Unfortunately we had to wait for one item due to the manufacturer but Lewis informed us immediately once all the order had arrived. We can not thank Sarah and Lewis enough for all their help and advice. We are extremely happy with their prices and certainly know they are fair. Sarah and Lewis are superb ambassadors for their Company and we would, without any hesitation, recommend Unit 1 Flooring to all our family, friends and acquaintances.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service and people

Sarah and Lewis couldn't have been more helpful or accomodating. They stayed at the showroom late for us, gave us lots of advice and really invested their time to help us pick the right flooring. Can't recommend highly enough!

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Can't recommend Lewis enough! He was so helpful and didn't pressure us into buying. The service has been fantastic and the fitters did a wonderful job with our new home. I've recommended Unit 1 to our friends and family

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, they were very helpful
And made sure I bought the perfect flooring for what I needed.
Even though they were fully booked because of Christmas they still squeezed me in. The installers did a fantastic job and were very friendly, I would recommend this company to anyone, very impressed.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I use Unit1flooring for all our…

I use Unit1flooring for all our flooring needs - just recently i purchased some wonderful hard flooring which looks amazing and is so durable i would recommend it to anyone. All the staff at Unit1 are friendly and very professional and will help you find what you are looking for. I won't use anyone else.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service by Lee & Lewis, plenty of options & great advice on the flooring.
Always kept up to date with stock & pricing to make everything run smoothly
10/10 service would recommend.

30 November 2022
Unprompted review

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