Blindz Reviews 

188
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Not happy with fact they don't close properly,tried getting them to come back,don't seem interested,don't respond to phone calls keep being fobbed off,don't pay any money upfront or only pay a percent... See more

Rated 5 out of 5 stars

We needed a new blind for our bathroom and requested a quote from the blind store after a marketing note was posted through our letterbox. The company had lots to recommend them. The blinds we wanted... See more

Rated 5 out of 5 stars

I have had a fantastic experience with "Blindz". Every single person I encountered was friendly and helpful. The young chap in Bury was great. He booked the initial measurement, which took place exact... See more

Company replied

Rated 5 out of 5 stars

Rami so helpful answered all our questions and quickly booked us a home visit to measure for blinds and quote us a price. Visit completed in 2 days and although fitting usually 7 to 10 days all ready... See more


Contact info

4.2

Great

TrustScore 4 out of 5

188 reviews

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4.2

All reviews

(188)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesome

martin was on time, and helped me remove older blinds, as i couldnt do it, fitted new blinds very quick i would reccomend

20 March 2023
Unprompted review
Rated 2 out of 5 stars

Ordered my blinds and paid £50 when the…

Ordered my blinds and paid £50 when the fitter came to measure up. Arranged a fitting and paid the remainder of the balance but unfortunately, my banking app wasn't working properly and paid the balance twice (overpayment of £50) fitter he didn't come the first time arranged the second fitting blinds were fitted. It is now 2 weeks on and I am still chasing my refund!! now being told the owner might be on a plane!! Lucky her!! Were is my refund please this is an absolute joke!!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Great from start to finish …

Great from start to finish really nice chaps who came to measure up and the chap who fitted them. all done very professionally! Kev who put them in they look amazing 🤩

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Same experience as other reviews. Normally I wouldnt write an online negative review against a business with staff trying to earn an honest living, but cant let other customers go through the same painful process. My mum placed an order in Aug for basic blinds and standard fit for a 1 bed bungalow. Blinds not installed until Nov, December still chasing one blind as was measured wrong. Constantly chasing for new appointments, agreed dates changed without being told. Multiple visits to refit wrongly measured blind, still wrong size! Office only open certain days, so you've had it if the person installing the blinds has an issue and the office is closed, more delays. Requested a refund, informed couldn't have one. During this process my mother died without her final blind fitted, the same one living room blind required whilst she was bed bound in her living room, no apology or remorse. Disgusting service.

7 December 2022
Unprompted review
Rated 1 out of 5 stars

Really bad do not use

They wont give you a morning or afternoon appointment because they use electric cars! The staff said would ring me first thing in the morning nobody rang until the afternoon when he was on his way. I said you were supposed to ring me this morning just shrugged his shoulders and said Well I am here now.
They forgot the tops off 2 of the blinds so had to come back. I was told I could have the blinds opening from either end so I could choose when they fitted them. When the bloke came to fit he said no you cant so I will fit them and you can chase it up afterwards. So stuck with 1 useless blind which opened from the middle instead of what I asked for which would open from the left so I could keep my window open in summer, but now cant do. I was told they dont make them with cords on now just wands so they would be no cords. But 2 of them do have cords not safe around children and cats.
I emailed them a few times put a letter personally through their door never got no answer. After about 8 messages to them was told there was nothing they could do and ring the office. Didnt bother as I know its no use they are useless lying bad customer service, never order blinds from these lying people again. No apologies from them just excuses.

4 October 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality, poor service

Dreadful company. Measured incorrectly first time. Second lot of blinds only turned up after weeks of chasing then with no apology. Don’t actually keep light out but told “that’s just Venetian blinds”!Never rang to say when they would fit as promised. Ages to get through on phone, didn’t return calls, when you did finally get through the woman talks at you very loudly not allowing you to get a word in edgeways! Wouldn’t touch with a barge pole!

11 November 2022
Unprompted review
Rated 5 out of 5 stars

No complaints. Good service

Personally I had an excellent experience with Blindz and the staff. Always answered my calls and kept me upto date and fitted my blinds within 3 weeks of placing the order. The fitter Jules was very polite and did a great job. Good work and quality blinds.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional and unresponsible company, very poor installation technique that damaged the window

I have to give one star but if system allows I'd definitely give zero. Their worker damaged our window when installing the blinds for our Manchester office. They cracked the glass when they punched the hole in the window frame. I called and emailed their customer service to negotiate for the settlement but it seems they are not willing to be responsible for that. They just claimed to passed this issue to their 'boss' and we still got no reply after several months, with the crack getting longer and longer. It also takes almost AN HOUR to wait for answering the call. They didn't even mention about replacing the broken glass or compensation, just tried to ignore customer's claims. Very unprofessional and unresponsible company. Never ever ever again.

3 November 2022
Unprompted review
Rated 1 out of 5 stars

Absolute sham of a company

Absolute sham of a company.

Sold us blinds that weren't fit for purpose for our bay window. 1st attempt 3 of the 4 blinds weren't even the correct size so were sent back to remake. We had one of the directors come to fit the remade set but on arrival he confirmed these blinds weren't fit for our windows. Offered a refund but 6 weeks later, several emails, phone calls to pathetic customer service team and now we have had to resort to the threat of legal action in an attempt to get our £550 refunded.

1 September 2022
Unprompted review
Rated 1 out of 5 stars

This company fits the worst quality…

This company fits the worst quality blinds I’ve ever known if only I had read reviews first, wooden blinds fitted just 12 months warranty so when they break just after that they just say sorry there’s nothing they can do, £1100 down the drain, do yourself a favour and find a decent blind company do not use these thieves

21 September 2022
Unprompted review
Rated 4 out of 5 stars

Patio door blinds

Damien just fitted my patio door blinds he was great very quick and made sure packaging etc was taken away with him.
Very pleased with his service.

8 September 2022
Unprompted review

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