Easy to book, easy to get registred, professionel staff and driver. Passengers who occupied a seat with lugage were promtly corrected, so all could have a seat.
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I used the Terrarvision in Rome heading back to the airport. The staff at the terminal were very helpful and patient. I made payment on the day of travel and travelled with Terravision to the air... See more
Travelled with family of 4 and bought tickets online. Bus was great, on time, aircon very appreciated. We didn’t see an obvious display re connecting to wifi and did miss that so I suggest asking when... See more
Horrible experience and one horrible person working for then at 6 am Monday 10.8 termini Fiumicino Trainline app is not connected to terravision so they start telling u that is another app , and if... See more
Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
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Replied to 23% of negative reviews
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Brilliant service from
Brilliant service from, Enzo. Kept us entertained for the whole ride from our apartment to termini. Arrived early aswell so he was prepared for us to meet him. Overall great experience.
Great bus connections but not so much the refund process
The bus connections to the airport are great and reasonable priced. I made a mistake in choosing the airport when booking and asked for a refund but this was not possible. The company only offers you a promo code to use which seems a good offer but you can only use it once and if you spend less in value you loose on the money spent as the promo code is one use only. I didn’t think this is fair as they should allow you to use for the full value spent even if it means splitting in different transactions. I don’t live in Italy and wasn’t sure if I would be back within the year which is how long the voucher is valid for.

Reply from Terravision
Good assistance by employees and…
Good assistance by employees and respect of time of departure and arrival
Mario of Terra Fast was superb
Mario of Terra Fast was superb. He took us to our hotel visa photo opportunity at St Peter’s Square. Absolutely brilliant. The booking process was easy.
The service are very good
The service are very good, Mario and allessandro are very helpful, two thumbs up!!! Terrapin Fast reliable service number one!
It was a easy and smooth experience…
It was a easy and smooth experience with enzo. Would like to ride again with TerraFast.
Enzo was very nice and very punctual
Enzo was very nice and very punctual ! Perfect to go to the airport early in the morning !
Great service
Great service. Francisco was very friendly. The whole experience was smooth.
Enzo was a super nice driver
Enzo was a super nice driver, I felt very safe. He hold up a nice conversation and was super sympathic. Good smell in the car and it was very clean. Great experience!
Great service
Great service, everything worked really well from booking process to the transfer. Super friendly service.
Driver Enzo Ferrari - the best
Driver Enzo Ferrari - best way to start the Holiday. Super helpfull, friendly - Perfect service.
Please continue this service - the best expirence ✨
Easy to find and fast enough
Easy to find just outside the airport. Can also go without any prior booking.
I would do it again and recommend the sevice
I was picked up by Enzo at the exactly time in my hotel.
As requested, he helped me a lot with bags and brought me to the bus point 20 minutes prior to my scheduled time. Then helped me to hope on the first bus to Fiumicino.
In general, the experience was excellent and the company was in the right tone.
As I had two big bags and I was alone, I almost decided to miss my last day in Rome and sleep close to the airport.
Having found out the bus service and later Terra first was a delightful surprise and I believe this is a service that could really help travelers all around big cities.
I really hope you can make this service (both Terra vision and specially Terra fast) works, and I would definetlly do it again.
Tks
I want to thank the Television team for…
I want to thank the Television team for their prompt and professional assistance. I mistakenly bought a ticket from another airport just 10 minutes before departure. Despite this, I was quickly issued a voucher for 100% of the cost, thanks to which I was able to immediately buy the right ticket for the return trip.
I would also like to note separately that at my request, the team issued a voucher for 1 day for the return trip - everything was done very quickly, which was especially important, since two days later I already had a departure. Excellent service and a truly customer-oriented approach.
Great service and value to money
The hole idea is great. All we need transfer to the airport. We ordered pick up from address. It was not too expensive, bus is 3€ for two and this service was 12€. We got great, polite and very very professional driver Enzo. He helped us with luggage, wait with us and make us feel comfortable. The service is great such as idea. Taxi for 2 is 55€ and this whole service 26€, what is great. Go ahead!
Cheap prices for a reason
Cheap prices for a reason. Get a taxi. Nice easy transfer from Ciampino Airport to central Rome but absolutely nothing on the way back. Timetable listed bus time for 07:05, waited from 06:45 and it never turned up. Alternative bus to Fiumicino airport from the same company arrived, I spoke to one of the staff on there explaining that it hadn't arrived and he blatantly lied by saying that he'd been on that bus. Physically impossible as it's a 30 minute drive at a minimum and their bus rocked up at 07:30. Do yourself a favour and pay extra for a taxi.
My driver Alessandro made my experience…
My driver Alessandro made my experience fantastic with his great driving and helped me immediately with all of my bags. We also had great conversation and he helped me learn some new things and facts about Rome!
And I also felt very safe!
Francisco is a very nice driver!
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