First visit since renovations very impressed , good value with the meal deal,\ bowling ticket. Only downside the price of soft play extremely expensive as mist only want 30 mins should explore pric... See more
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Location
Switch location3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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See what reviewers are saying
Staffs are friendly. However, its would have been much better if you added a little bit of brightness or light in the soft play for the children so enjoy more and see the surroundings properly.
Company replied
Bowling and food was great fun enjoyed by all , problems come when trying to leave with all the arcade games you could end up spending a fortune sadly I did
Company replied
New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... See more
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Company details
Written by the company
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Contact info
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, United Kingdom
- 0333 034 6100
4.0
Great
230 reviews
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Noisy and service slow…
The noise was so loud it was virtually unbearable. There need to be quiet areas if at all possible. Service was slow
1 April 2026
Reply from Tenpin - Exeter
Hi there, thank you for your review. We are sorry for any disappointment caused with the noise levels and our service at your recent visit to Tenpin Exeter. Please be assured all of your feedback will be passed to the relevant team to allow improvements. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade
Cancelled booking
We had a lane booked for 7pm and on arrival we were told there would be a slight wait on the lane as someone was running over. Not a problem, these things happen. We then proceeded to wait 20 minutes in a bar queue and a further 45 minutes to get on to our lane to start our games.
After completing our first game, we had a quick refreshment break of 10 minutes, only to then see our 2nd game had been cancelled and a new reservation was on the screen.
After approaching the manager, we got told there was absolutely nothing that could be done and that was we were inactive for 10 minutes they removed our game. Despite the party for the next booking very kindly saying they were happy to wait for us to play our final game we still got told no and that nothing could be done. We received ‘compensation’ of a free bowling game, despite the fact this is what I had paid for anyway and were told to give the lane up.
There are new bowling alleys opening in our area and I think going forward we will use these establishments instead.
31 March 2026
Reply from Tenpin - Exeter
Hi Beth, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been a delay to begin your games, that your second bowling game had been cancelled and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter' and we can pass this on to be looked into. Best wishes - Adelaide
Very disappointing
Very disappointing. We tried the Temple escape room, and it was definitely not worth £27 each. Incredibly overpriced compared to much better escape rooms in exeter. Today was only the second day it’s open, and half the props were already broken. This meant it took us longer to get out as it wouldn’t work with the correct code. Even with that in mind, it only took us 28 minutes of the given hour to escape. For a 4/5 escape room hardness, that is way too easy. Easiest escape room i’ve done, even easier than 2/5 ones. Worst room i’ve done and somehow the most exspensive. Waste of time and money so very disappointed. The staff were lovely so this is nothing to do with them, they worked hard to keep it clean and running on time.
28 March 2026
Unprompted review
Reply from Tenpin - Exeter
Hi Kira
We appreciate you taking the time to share your experience. We're sorry the Temple escape room didn't meet your expectations regarding price, difficulty, and the condition of the props. We'll pass the feedback across to Houdini's. We're glad you found the staff lovely. Best wishes - Clare
Good experience - note car park
No queues and quick set up. Only downfall is the car park notices don’t state you get free parking in tenpin and it’s only when you go to the counter which is when you’ve already paid you see this.
25 March 2026
Reply from Tenpin - Exeter
Hi Natasha
We're glad you enjoyed the quick setup and lack of queues. We appreciate your feedback regarding the parking notices and will review how this information is displayed to improve clarity for our customers. Best wishes - Clare
The members of staff were very friendly…
The members of staff were very friendly and helpful. The booking was easy to do online and a great evening was had by all the people I booked for, there were no complaints.
25 March 2026
Reply from Tenpin - Exeter
Hi Joanne, thank you for leaving Tenpin Exeter a lovely 5* rating and review! We appreciate your positive feedback. It's great to hear that our team members were helpful and friendly, and that everyone had a brilliant evening. We look forward to welcoming you back again soon! Best wishes - Rosie
Kid's birthday party
We had 6 children attend a 9-year-old's birthday party hosted at Tenpin Exeter. Booking was done online, all straight forward. Party was excellent, staff very attentive (despite having around 5-6 other party groups running at same time). Children all had a great time. The refurb (although still in progress) has really improved the space and it's great to see the site developing further especially given how lacking Exeter tends to be on this sort of entertainment for this age group.
25 March 2026
Reply from Tenpin - Exeter
Hi there, thank you for the brilliant 5* review for Tenpin Exeter! We're delighted to hear that you had a lovely party celebration and that you enjoyed the service from our team and the venue. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
Tuesday values
Good value on a Tuesday and the price of drinks...
You could keep more control though of some of the silly bowling antics of some student types. Who abuse the equipment ?
Just saying...
17 March 2026
Reply from Tenpin - Exeter
Hi Jennifer, what a great 5* review of Tenpin Exeter! We are so pleased you enjoyed your visit and got to take advantage of our fab Tenpin Tuesday deal! We also take on board your further feedback regarding other guests and we will be sure to pass this on to the relevant team! In the meantime, we do hope you will visit us again soon and we look forward welcoming you back! Best wishes - Mel
Cost me and friend over 100 quid in…
Cost me and friend over 100 quid in parking fines, they offered no help 👎🏻👎🏻👎🏻
4 February 2026
Reply from Tenpin - Exeter
Hi, thank you for taking the time to leave a review of Tenpin Exeter. We are sorry to hear that a parking fine was issued. The parking is not owned by Tenpin. However, car registrations do need to be entered on arrival to get free parking. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, this will then be marked for the correct team to review and respond.
Take care,
Kirsty
Fabulous 10th Birthday Party!
Staff were keen to make our visit as positive as possible which was appreciated. They were approachable and helpful.
The children and adults enjoyed the party and bowling together.
28 February 2026
Reply from Tenpin - Exeter
Hi Catherine, thank you for rating Tenpin Exeter 5*! It's lovely to hear that our team had provided a great service during your visit and that you enjoyed the party celebration and bowling. We look forward to welcoming you back again soon! Best wishes - Adelaide
My kids love bowling and it was one of…
My kids love bowling and it was one of my kids birthday and we enjoyed two games together but when booking on the website it said nothing about on going work which tenpin bowling is having in Exeter at the moment only at the front door! the noise was very loud and my kids have autism so abit of an issue and upset this time around but I did say to them it’s not always like this so fingers crossed in July the next time we visit it would be a lot better for them.
2 March 2026
Reply from Tenpin - Exeter
Hi Amanda, thank you for taking the time to leave a review if Tenpin Exeter! We are so pleased to hear that your children enjoy bowling with us, however, we are sorry to hear that the noise is too loud during our refurbishment. We try our best to keep this at a minimum but we understand this is not always the case and may cause some customers to feel a little stressed. We are very sorry for any inconvenience caused and we do hope you will still consider visiting us in the future! Best wishes - Mel
Staff couldn’t be more helpful
Great extended venue, staff couldn’t be more helpful, lovely atmosphere.
28 February 2026
Reply from Tenpin - Exeter
Hi there,
We appreciate you taking the time to leave us a wonderful review! We are so glad you enjoyed the atmosphere and that our staff were helpful. Best wishes - Clare
Reply from Tenpin - Exeter
Hello Ryan, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that your food took a while to be served. We will pass your comments onto our team. Our apologies - Kimberley
Reply from Tenpin - Exeter
Hello there, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our staff helpful. We do hope to see you again soon. Many Thanks- Kimberley
People missing there go cause the…
People missing there go cause the machine missed them them out and went to the next person
19 February 2026
Reply from Tenpin - Exeter
Hello Phil. We are sorry to hear that the machine skipped people. We will look into this issue to ensure a smoother process for everyone in the future. We do hope to see you again soon. Best Wishes - Kimberley
Was great really excited for the…
Was great really excited for the expansion coming up soon
22 February 2026
Reply from Tenpin - Exeter
Hi RE, thank you for leaving Tenpin Exeter a rating and review! We're happy you had a great experience! We appreciate your excitement for the upcoming expansion and thank you for the positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Appreciate work was going on but…
Appreciate work was going on but couldn’t breathe for the dust flying around
22 February 2026
Reply from Tenpin - Exeter
Hello Daniel,
Thank you for taking the time to rate Tenpin Exeter 2 stars. We are sorry to hear that the refurbishments made your experience a difficult one. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Building site
It wasn’t great. It was freezing cold and the place looked like a building site. I was very surprised we were charged full price for what we received.
15 February 2026
Reply from Tenpin - Exeter
Hi Katy, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that the renovations had impacted your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Exeter' and we can pass this on to be looked into. Best wishes - Adelaide
We made the trip during half term
We made the trip during half term. It was welcoming and clean. We had a great time bowling and arcades. The manager explained everything going on with the refurbishment, which is looking good. We will be back soon
17 February 2026
Reply from Tenpin - Exeter
Hi Phil, thanks for leaving a rating and review for Tenpin Exeter! We're happy to hear that you enjoyed your visit during half term! It's great to know you found the environment welcoming and clean and had fun with the bowling and arcades. We appreciate you taking the time to share your positive experience and are excited you're looking forward to returning! We look forward to seeing you again soon! Best wishes - Rosie
Was a brilliant day out
Was a brilliant day out , staff were brilliant 👏 😀
Sadly we visited whilst they are in the middle of their refurb so was very noisy, freezing cold 🥶 and limited availability on drinks as the bar is being done this coming week.
Staff were amazing and constantly sweeping up the dust and debris but will wait for it to be finished before returning
19 February 2026
Reply from Tenpin - Exeter
Hi Donna, thanks for leaving a rating and review for Tenpin Exeter!
We're glad you enjoyed your day! We appreciate your kind words about our team. We're sorry the refurbishment impacted your visit with noise and limited services. We're grateful for your patience and look forward to welcoming you back once the work is complete. Best wishes - Rosie
The kids really enjoyed themselves
The kids really enjoyed themselves. The automated barriers on the lanes is a great addition (since my last visit) as it can be changed for each player’s preference. I found the reception desk difficult to find due to the refurb. Perhaps a couple of additional signs would be a good idea.
14 February 2026
Reply from Tenpin - Exeter
Hello, thank you so much for the amazing 5* review of Tenpin Exeter! We are so pleased to see you had a great time with your family and we take on board your feedback regarding our reception area! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
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