Telmore Reviews 60,369

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Availed of their transfer promo where we can get Xiaomi Scooter at significant discount. It was great experience, smooth transfer, transparent process, and ridiculously fast shipping... I mean almost... See more

Rated 5 out of 5 stars

I have a good experience with the mohammed he help me there in a very good way and i am very suprised with him with his service at power . Hope to shop again with him at the same store again

Rated 5 out of 5 stars

I’ve been with you for nearly ten years and I’m generally very satisfied. What I will like to see change is the pricing when traveling outside of EU.or at least some kond of safe switch that detect au... See more

Rated 4 out of 5 stars

Telmore verry nice company with good offerts i have a little problem with the app that i can t find my balance or top up button until i go over payday in my monthly plan.. otherwise excelent :)

Company details

  1. Mobile Network Operator
  2. Cell Phone Store

About Telmore

Written by the company

Telmore Kundeservice


Vi holder rigtig meget af vores kunder, og vi hjælper dig gerne, hvis du har nogle udfordringer eller har brug for generel vejledning til et af dine produkter – er du ny kunde, hjælper vi dig også gerne med at komme godt i gang.


  1. Find svar på dine spørgsmål på Telmore.dk
  2. Kontakt os på Facebook
  3. Ring til os: 7021 8900

Oplever du problemer med at ringe, sms'e eller gå på nettet? På vores Facebook side kan du hurtigt og nemt følge med i vores driftsstatus.

Vi giver dig Danmarks bedste mobilnet


Faktisk er det 8. år i træk at TDC Groups mobilnetværk er kåret som Danmarks bedste. Det betyder blandt andet lynhurtig hastighed, når du surfer på nettet, og at du får den stærkeste geografiske dækning.

Læs mere her

Få Danmarks bedste underholdning


Med Telmore Play giver vi dig timevis af underholdning lige ved hånden. Uanset om du bedst kan lide at lytte, se eller læse så har vi en pakke der passer til dig og din familie.

Læs om Telmore Play

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

60K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick and best service

Nice service

5 February 2025
Unprompted review
Telmore logo

Reply from Telmore

Hej

Tusind tak for din anmeldelse.

Jeg er rigtig glad for at læse om dine pæne ord om Telmore. Din feedback er meget værdsat og motiverer os til at fortsætte med at levere en god oplevelse.

Hav en rigtig dejlig dag.

Med venlig hilsen

Annika

Rated 4 out of 5 stars

Everything needed

I get what i need from this provider

1 February 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi

Thank you so much for your review.

It means a lot to us that you want to write about your experience with us!

I'm really happy to read that you have everything that you need.

If there's anything we can do differently to deserve 5 stars, you're more than welcome to write to us.

Just send an email to trustpilot@telmore.dk and give us your feedback, as we always want to develop and improve.

I wish you a very nice day.

Oliver S.

Rated 4 out of 5 stars

So far so good!

We recently switched to Telmore and the service has been excellent so far. We hope it continues that way.

31 January 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Lindy

Thank you so much for your review.

It means a lot to us that you want to write about your experience with us!

I'm really happy to read that the service has been excellent so far.

If there's anything we can do differently to deserve 5 stars, you're more than welcome to write to us.

Just send an email to trustpilot@telmore.dk and give us your feedback, as we always want to develop and improve.

I wish you a very nice day.

Oliver S.

Rated 5 out of 5 stars

Been with telemore for 2years and was…

Been with telemore for 2years and was the best move ever in changing mobile and Internet abonnement with the multiple choice to choose from with or without TV streaming services so if your planning for a change look into telemore it could be the move your looking for 🙂🙂🙂🙂🙂

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Good internet service

Good internet service, I was the user of lyca before but tge internet was cracking and now I shifted to telmore and it’s far better service

30 January 2025
Unprompted review
Rated 3 out of 5 stars

Good network in the cities

Good network in the cities. But not in the outskirts of the city.

29 January 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Kishore,

Thank you for your review, despite the unfortunate circumstances.

I'm really sorry to hear that you're experiencing poor coverage, and I'd love to look into it further for you.

You've received a message from Trustpilot, and we would really appreciate it if you could respond with the relevant phone number or the email address registered to the number in question.

In order to locate your details in our system, we need some additional information from you.

Despite everything, I wish you a good day.

Best regards,
Lucca

Rated 3 out of 5 stars

Network Range needs to be better.The…

Network Range needs to be better.The Signal is really bad.

18 January 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Sandip

Thank you for your review, despite the unfortunate background.

I’m really sorry to hear that you have poor coverage, and I’d be more than happy to investigate this further for you.

You’ve received a message from Trustpilot, and we’d really appreciate it if you could respond with the relevant phone number or the email address registered to that number.

In order for us to locate you in our system, we’ll need a bit of information from you.

I still wish you a good day.

Best regards,
Lucca

Rated 5 out of 5 stars

Smooth transfer, transparent process, and crazy fast shipping

Availed of their transfer promo where we can get Xiaomi Scooter at significant discount. It was great experience, smooth transfer, transparent process, and ridiculously fast shipping... I mean almost like next day shipping. Tested 5G it works very well in our area. Our previous was very spotty, I'm excited with this.

14 January 2025
Unprompted review
Rated 2 out of 5 stars

No answer for my request to repair my…

No answer for my request to repair my phone under garantie what I bought via my company. In the customerservice there is no such line that would pick up to handle my case.
I tried to contact you via phone, email and Power without success.
Where should I turn?
Thanks in advance.

6 January 2025
Unprompted review
Telmore logo

Reply from Telmore

Hi Andrea

Thanks for your review, despite the boring background.

I am really sorry to read that you have got this opinion about Telmore. That is certainly not our intention, since we only want to offer the best in quality and service.

I would very much like to investigate the matter further for you.

I have therefore sent you a direct email to the email address registered to the provided phone number. I look forward to receiving your response and, despite everything, wish you a good day.

Best regards,
Marie

Rated 1 out of 5 stars

The worst customer care ever. Jeez.

I just signed up to their service 149 kr a month and boom I get charged 299kr on my first bill no explanation.
Try to call the help desk, which reads me a list of things I need to do and hangs up.
This is the worst service I have experienced, and I haven't even started using them for more than 6 days.

31 December 2024
Telmore logo

Reply from Telmore

Hej Benjamin

Tak for din anmeldelse, på trods af den kedelige baggrund.

Jeg er rigtig ked af at læse om din oplevelse. Jeg vil rigtig gerne hjælpe dig med din sag, så vi forhåbentlig kan få ændret det ærgerlige billede du har af os, på nuværende tidspunkt.

Jeg har derfor sendt en direkte mail til dig på den mailadresse der er registreret på det oplyste telefonnummer.

Jeg ser frem til at modtage dit svar og ønsker dig, trods alt, en god dag.

Venlig hilsen

Annika

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