TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Electronics Store
  5. Used Computer Store

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,198)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless

I can't really say more than this, had a good product at a great price, it arrived quickly in working order, would order again but I don't need to because I've got a Chromebook now

21 July 2026
TEKshop logo

Reply from TEKshop

Glad to hear that you're happy, thank you! Mark @TEKshop

Rated 2 out of 5 stars

No word on my macafee order yet would…

No word on my macafee order yet would like to know when I should expect it this is nearly week which is supposed to take 24 hours w.bell

22 July 2026
TEKshop logo

Reply from TEKshop

Sorry to hear that you had some trouble - I can see that we've since resolved this issue for you, please get in touch if this isn't the case. Thank you, Mark @TEKshop

Rated 5 out of 5 stars

Good web site

Good web site, easy ordering process, kept well informed and delivered next day as they stated. All good

22 July 2026
TEKshop logo

Reply from TEKshop

We really appreciate you shopping with us Graham, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Quick delivery

Quick delivery, laptop looks like new and a technical issue was resolved quickly to my satisfaction.

10 July 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks Matthew! Mark @TEKshop

Rated 3 out of 5 stars

Where do you place the problems?

So I bought what I thought was a reasonable computer with a good spec for speed and reliability.
It arrived pretty promptly and then the problems started. I'm more towards the thick end on the thick to nerdy techie scale but I have a new friend, AI.
It was by spending a full day working through the suggestions of my new friend that we finally managed to install all the Windows 11 updates.

I have to admit that I was on the verge of rejecting the blasted contraption a number of times. Having seen the 'Update Failed' message for the umpteenth time.

So dear reader, where is the root cause of the dilemma, TEKShop, MS Windows 11, the computer hardware or software, me?

Another aggravating thing. I've tried copying files across from my old laptop using a 2T SSD but the USB C connection of the new laptop doesn't like the cable my old laptop happily feeds info through so I wonder if there's a potential problem about to raise its ugly head once the warranty runs out.

6 July 2026
TEKshop logo

Reply from TEKshop

Thanks for the review Gerry, sorry to hear that you're struggling - please contact us and we'll be happy to help! Mark @TEKshop

Rated 5 out of 5 stars

Bought a nearly new (opened box)…

Bought a nearly new (opened box) desktop pc. Arrived the next day and is working perfectly fine so far. Fantastic service from a reputable company. Would recommend!

25 June 2026
TEKshop logo

Reply from TEKshop

A glowing review indeed, most appreciated, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Great Service for A Grade Refurb Laptop

Really great price for an A Grade refurbished laptop. Looks and feels brand-new. Delivered within 24 hours and seems to work perfectly!!
Really impressed with the service and will definitely use again.
Thanks!

1 July 2026
TEKshop logo

Reply from TEKshop

Great to hear that you're happy, thanks so much Ben! Mark @TEKshop

Rated 5 out of 5 stars

Laptop Purchase

Accurate description of laptop. Very good communication on the sale and delivery. Packaging was excellent.

9 June 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Great to hear that you're happy, thanks so much! Mark @TEKshop

Rated 5 out of 5 stars

Super helpful laptop advice

Super helpful, talked me through options. Really quick delivery and great laptop. First time to buy from them and will use for all future purchases

25 June 2026
TEKshop logo

Reply from TEKshop

Thanks so much for choosing to purchase from us! Mark @TEKshop

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