TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Electronics Store
  5. Used Computer Store

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,198)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good administration

Easy to order, description matched item. Ordering process straightforqard.

15 May 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much! Mark @TEKshop

Rated 5 out of 5 stars

Great business to work with

Great business to work with. Very efficient. Shipped my order on time and communication with me was great. They also followed up to make sure everything was good with my order. World-class customer service at a great price

6 May 2026
TEKshop logo

Reply from TEKshop

Thanks a lot for the kindess Michael, hope you thoroughly enjoy your new tech! Mark @TEKshop

Rated 5 out of 5 stars

Great Services

No issues. Purchased a new Nitro v 15 with 4060rtx and that's what I got. Nicely packaged and sealed. So would recommend.

11 May 2026
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Reply from TEKshop

Thank you for the review david, hope you enjoy your new machine! Mark @TEKshop

Rated 5 out of 5 stars

Great product and price

Great product and price, really well packaged. Fast delivery. Really appreciated them including the stylus too.

30 April 2026
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Reply from TEKshop

Thanks Adam, most appreciated! Mark @TEKshop

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great price! Easy process from start to finish!

5 May 2026
TEKshop logo

Reply from TEKshop

Thanks for buying from us! Mark @TEKshop

Rated 5 out of 5 stars

Excellent service and a great value…

Excellent service and a great value product. However, and this is no reflection on either the service or the product...I purchased the wrong item....a laptop. For years I have used a tower unit as a desktop, and I miss it but that's just me. I'd like to go back and start again...😂

25 April 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks very much for buying from us and for the kind review! Mark @TEKshop

Rated 4 out of 5 stars

TEK Shop service was excellent

TEK Shop service was excellent. The same can't be said for DPD. Perhaps look into a new delivery partner if the problem persists.

Macine is great value and even came with a keyboard and mouse which I wasn't expecting.

5 May 2026
TEKshop logo

Reply from TEKshop

Thank you for choosing to purchase from us Joe, we'll take your comments regarding DPD onboard. Thanks again, Mark @TEKshop

Rated 5 out of 5 stars

The Shop That Saved A PHD

My partner and I have just had a week from hell, trying to replace a laptop I (accidentally) crushed which had her PHD on. The 2025 model Acer Swift 16 was perfect for her and we needed a new one. Other major UK suppliers all had switched to a 2026 model (which is actually a downgrade) and all repair shops would not take it because it's too new. ENTER TEKSHOP!

Tekshop had the 'slightly' out of date model still in stock for an extremely reasonable price. While we had some awful experience with delivery, none of which was down to them. They despatched the product quickly, and we would have had it within a day had things gone to plan.

Will definitely be using Tekshop in the future! PHD saved, Partner Happy, and I am no longer looking like I'll be sharing the same fate of being crushed by a desk in penance!

6 May 2026
Unprompted review
TEKshop logo

Reply from TEKshop

What a rollercoaster that was! Thank you so much and we're very pleased to be the saviour in such a wholesome story culminating in your avoidance of certain doom! Mark @TEKshop

Rated 1 out of 5 stars

Very disappointed with this company

Very disappointed with this company. All I wanted was a Windows 11 Laptop for music making using a DAW software product. They agreed to run a DPC Latency monitor tool on a proposed Laptop, but failed, then would not consider why and try to resolve. Seems as though they are not interested in selling products to customers, or have any knowledge in the technical aspects of tweaking a laptop to work in the 21st century for music making.

30 March 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Sorry to hear that you're disappointed Paul, but we feel as though this is more reflective of your mentality than our 'shortcomings'. We spent around two weeks with you on this, including over a hour in phone calls. We broke the seal on a new laptop and installed software as requested, to test it for you. We provided the results, and several times actually advised you that you'd be best buying another model (which we don't even sell!). You really are a great example of the sort of customer that businesses are best to avoid. Perhaps you should be less concerned with our "...knowledge of technical aspects of tweaking a laptop..." and more concerned with your unrealistic expectations as to the number of hoops an online-only business should jump through for you. One only has to glance at the smattering of other 1-star reviews you've left to determine that you need a reality check perhaps. Thank you. Mark @TEKshop

Rated 5 out of 5 stars

Top spec and good value.

Trying to find a laptop that is both high spec and value for money is very difficult.
That being said, Tekshop had the laptop I needed with the exact specification I wanted and for a price that was cheaper than anywhere else. Even managed to save a few extra pounds as they had an open box model available. Item was delivered quickly and well packaged. It was an open box model as mentioned but there is not a mark or even a fingerprint on it.
All in all my experience with Tekshop was about as good as it gets for shopping online and wouldn’t hesitate to use them again.
Thank you.

15 April 2026
TEKshop logo

Reply from TEKshop

High praise indeed! Thank you so much Tony! Mark @TEKshop

Rated 5 out of 5 stars

5* experience

5* experience! Communication absolutely excellent, and product great, and at an extremely competitive price. Shout out to Paul for going the extra mile to help me out in selecting the appropriate model. Brilliant!

25 April 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks so much for shopping with us and for the kind words, I'll pass them on to Paul! Mark @TEKshop

Rated 5 out of 5 stars

A really good condition refurb

Ordered a grade A refurbished PC & it arrived really quickly. A really good condition refurb with only a few very small dings to the top of the case.

20 April 2026
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Reply from TEKshop

Glad to hear that you're happy, thanks Chris! Mark @TEKshop

Rated 5 out of 5 stars

Bike bit

Came on time ,pleased with quality

20 April 2026
TEKshop logo

Reply from TEKshop

Thank you for your review and of course for purchasing from us Anthony! Mark @TEKshop

Rated 5 out of 5 stars

A great family-run company

A great family-run company, I purchased a Dell laptop from them, great value and a great laptop, will definitely use them again for all future PC purchases.

20 March 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Glad to hear it and we'll welcome your continued support, thank you very much Jeremy! Mark @TEKshop

Rated 5 out of 5 stars

Best price online

Best price online, item arrived well packaged next business day, what more could you want?

16 April 2026
TEKshop logo

Reply from TEKshop

What more indeed?! Thank you so much Jon, most appreciated! Mark @TEKshop

Rated 5 out of 5 stars

I cannot recommend this seller enough

I cannot recommend this seller enough. I had bought my son a laptop as a surprise from them and found out it was not the correct one. (My mistake) I contacted TEKshop immediately (although the product was on its way) and they could not have been more helpful. They assured me they would request it returned and when I offered to pay the courier charge which they would have to pay, they told me that it wasn’t necessary.
The customer service is second to none and I have never felt so reassured and that nothing was a problem.
I would not hesitate to recommend them. They are a very safe online company in my experience.

16 April 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thank you so much for your kind words Natalie, it's a pleasure! Mark @TEKshop

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