TeamViewer Reviews 123,868

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 12,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its user-friendliness and powerful remote access capabilities, making connections incredibly easy and smooth across various platforms. Many highlight its convenience and stability, appreciating its effectiveness for both personal and professional use, including IT support and troubleshooting. The service is frequently described as tremendous and reliable, enabling remote assistance for family, friends, and clients. However, some people were dissatisfied with the website, finding the setup process confusing and encountering vague error messages. A few other people also felt that the app could be glitchy, with occasional black screens or connectivity issues, particularly with Android devices. Some users also mentioned difficulties with administrative operations on remote systems and issues with logging in or waking up sleeping devices.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use, stability, and seamless... See more

Application

Customers consistently note positive experiences with the app, praising its reliability, ease of... See more

Product

Users describe positive interactions with the product, often calling it an "amazing tool" and the "best of... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to use, with seamless user... See more

Service

Reviewers highlight positive aspects of service, praising its reliability and efficiency for remote... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

Rated 5 out of 5 stars

I’ve been using TeamViewer for remote support and troubleshooting, and overall it’s a very solid tool. The setup is extremely easy — you just share an ID and password, and you’re connected within seco... See more

Company replied

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

god!!!

god!!!!!!!!!

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hello carnicerialaepica,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Emmanuel John,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

This one worked where others failed

This application is easy to use with surprisingly robust features. It worked well, even in an environment where other solutions failed because the security policies are so strict.

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Don Widders,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Great tool

Does what it says. No complaints

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Alex,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 4 out of 5 stars

I love the fact I don't have to drag my…

I love the fact I don't have to drag my home computer everywhere when I need information that I don't use every day.

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi TeamViewer user,
We really appreciate your feedback! It’s great to hear that TeamViewer helps you stay connected without needing to carry your computer around.
Best,
Ying/TeamViewer

Rated 1 out of 5 stars

After logging in for the first time

After logging in for the first time, I can't log back in from my phone to my computer

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Aitor,
Thank you for sharing your review of the TeamViewer experience!
There can be different reasons causing the issue and we would like to help you by inviting you to visit the TeamViewer support forum - https://community.teamviewer.com/ and join the discussion with millions of TeamViewer users. Hope to see you there!
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

it is very good

its good, first time user and its super friendly to use

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Darrell Satriano,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars

works great

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Jonathan Mignot,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

Very useful

Very useful, this allowed me to help my mother again!

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi DESKTOP-BHMN,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

All is perfect

aplicantion

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Ondřej,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

it is very helpful to have an access to…

it is very helpful to have an access to the pc of an elder relative and assist him with his daily tasks

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi kallias,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Speed

We have connection with good user experience regarding speed.

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Carsten Gottschalk,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Greatsssss

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi David Dalva,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 1 out of 5 stars

so frustrated for fore feedbacking

so frustrated for fore feedbacking

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hello TeamViewer user,

Thank you for sharing the feedback on using TeamViewer!

Sorry to hear about your experience with TeamViewer.

We would like to invite you to join TeamViewer Community at https://community.teamviewer.com where you can share more details about your needs and connect with our experts and other users.

Hope to see you there!

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Onebay,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

verry useful

verry useful, it help me check my PC when I'm not at home. THANK YOU

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi DNH,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

gooooooooooooood

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi jojo abdelilah,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars

Family support

A very good solution to support your family PCs

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Philippe BONVARLET,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look