I really appreciate what TeamViewer is doing to make it easier to support my last technically sophisticated mother. I use teamviewer to manage my mom's computer. She is always having issues with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
invaluable and so easy to use A fantastic tool for personal use. It makes connecting to my devices feel simple and stress-free. The connection is stable, and the interface is very intuitive. Thank... See more
Company replied
been using TV since i started working, i can remotely do some repairs, and other stuff to my computer at home from work and vice versa..i can help my kid and siblings with out leaving my office. excel... See more
Company replied
I was having problems with PC and son was able to remotely access my PC and make changes saving him having to drive to our house. Thanks to TeamViewer he did not have to make the drive and waste his... See more
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Company details
About TeamViewer
Written by the company
TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues.
Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.
The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.
TeamViewer – One Click Away from Easy Remote Support
Written by the company
- Secure remote access and support
- TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
- TeamViewer Tensor - Engineered for enterprise
- TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.
Contact info
Bahnhofsplatz 2, 73033, Göppingen, Germany
- 07161 6069250
- www.teamviewer.com
4.6
Excellent
124K reviews
Asks customers to review
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Great collaborative product. Keep up the great work.
The user experience on this application has been rock solid for many years. They listen to the clients and make improvements based on our suggestions. Keep up the great work.
18 May 2026
Reply from TeamViewer
Hi Tony,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team
Heads-up to anyone with a TeamViewer…
Heads-up to anyone with a TeamViewer subscription: check your inbox. Right now.
TeamViewer is sending out an email with the subject line "great news" announcing that they've "added extra AI credits to your subscription at no additional cost today." Sounds nice. It isn't.
Buried further down: when your subscription renews, the AI package becomes a permanent part of your plan, and your renewal price goes up. You have 14 calendar days to object in writing if you want to keep your existing setup and pricing. Don't object, you pay more. Miss the email, the deadline, or read it too quickly = you pay more.
This is a textbook negative option. The default is the upsell. The customer carries the burden of saying no, on a tight clock, after being told it's a gift.
In the EU this kind of practice runs into the Unfair Commercial Practices Directive (2005/29/EC) and, in Denmark, Markedsføringsloven §§ 5–6 on misleading commercial practices. Whether TeamViewer's EULA clause permitting silent acceptance of price increases is itself enforceable is a separate question under Danish aftaleloven § 36 (unfair contract terms). What is not in question is that calling a price increase "no additional cost today" is, at the very least, deeply misleading.
If you got the email: object in writing within 14 days, citing EULA section A.2.4, and demand confirmation that the renewal will proceed at the current price without the AI add-on. Keep the confirmation. If they bill you anyway, you have a chargeback case and a complaint to file with the Forbrugerombudsmand.
Repeated chargebacks against a merchant can also contribute to card-scheme penalties. Win-win.
To anyone working at TeamViewer reading this: when your growth strategy depends on customers not reading their email carefully enough, that's not growth. That's the reputation you build, and it attaches to the people who ship and sell it, not just the logo.
Worth asking yourself whether it's what you want to be part of. Make noise. Demand that the company you represent treats its customers fairly, in the same way you would want to be treated yourself.
To everyone else, there are alternatives that compete on the product instead of on dark patterns.
Answer to the answer:
So clearly you will do nothing, understood.
You send a "newsletter" with hidden price increase. Not a clear informative letter.
You better fix this issue for every single user - for real, or just write that you dont care at all.
19 May 2026
Unprompted review
Reply from TeamViewer
Hi Rene,
We appreciate you taking the time to raise this. We’re sorry to hear this experience led to frustration.
We want to clarify that any changes to subscriptions, including add-ons or pricing, are communicated in advance. We recognize that communication around these updates must be clear and easy to understand, and your feedback highlights how important that is.
We’ll make sure your concerns are shared with the relevant teams. If you’d like us to review your specific case, please reach out to our support team at https://www.teamviewer.com/en/customer-support/ or via the TeamViewer Community at https://community.teamviewer.com/ so we can assist you directly.
Best,
Your TeamViewer Team
Reply from TeamViewer
Hi Shaun Cubley,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team
Reply from TeamViewer
Hi daniel albarian,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team
Reply from TeamViewer
Hi Sameer,
We’re sorry to hear about the connection problems and the inconvenience caused by repeated authentication steps.
We continuously work to balance security and ease of use, but we understand this experience wasn’t smooth for you. There may be ways to optimise your connection and login flow depending on your setup.
We invite you to visit the TeamViewer support forum at https://community.teamviewer.com/ to engage in discussions with millions of other TeamViewer users. We look forward to seeing you there!
Best,
Ying/TeamViewer
Best,
Ying/TeamViewer
Reply from TeamViewer
Hi any,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team
Reply from TeamViewer
Hello carnicerialaepica,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team
your good i do well with teamviewer
18 May 2026
Reply from TeamViewer
Hi Emmanuel John,
Thank you for sharing the positive feedback about TeamViewer; we appreciate your recommendation!
We hope that you enjoy using TeamViewer in the future as well!
Best,
Your TeamViewer team
This one worked where others failed
This application is easy to use with surprisingly robust features. It worked well, even in an environment where other solutions failed because the security policies are so strict.
18 May 2026
Reply from TeamViewer
Hello Don Widders,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team
Reply from TeamViewer
Hi Alex,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team
I love the fact I don't have to drag my…
I love the fact I don't have to drag my home computer everywhere when I need information that I don't use every day.
18 May 2026
Reply from TeamViewer
Hi TeamViewer user,
We really appreciate your feedback! It’s great to hear that TeamViewer helps you stay connected without needing to carry your computer around.
Best,
Ying/TeamViewer
After logging in for the first time
After logging in for the first time, I can't log back in from my phone to my computer
18 May 2026
Reply from TeamViewer
Hi Aitor,
Thank you for sharing your review of the TeamViewer experience!
There can be different reasons causing the issue and we would like to help you by inviting you to visit the TeamViewer support forum - https://community.teamviewer.com/ and join the discussion with millions of TeamViewer users. Hope to see you there!
Best,
Ying/TeamViewer
Reply from TeamViewer
Hi Darrell Satriano,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team
works great
18 May 2026
Reply from TeamViewer
Hi Jonathan Mignot,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team
Reply from TeamViewer
Hi DESKTOP-BHMN,
It is so great to hear that you find our software useful. Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team
Reply from TeamViewer
Hi Ondřej,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team
it is very helpful to have an access to…
it is very helpful to have an access to the pc of an elder relative and assist him with his daily tasks
18 May 2026
Reply from TeamViewer
Hi kallias,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team
Reply from TeamViewer
Hi Carsten Gottschalk,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team
Greatsssss
18 May 2026
Reply from TeamViewer
Hi David Dalva,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team
Very fast conenction
18 May 2026
Reply from TeamViewer
Hello Vojislav Stojanovic,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team
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