TeamViewer Reviews 123,754

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4.6

Software Company

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Review summary

Created with AI, based on recent reviews

Looking at 12,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its user-friendliness and powerful remote access capabilities, making connections incredibly easy and smooth across various platforms. Many highlight its convenience and stability, appreciating its effectiveness for both personal and professional use, including IT support and troubleshooting. The service is frequently described as tremendous and reliable, enabling remote assistance for family, friends, and clients. However, some people were dissatisfied with the website, finding the setup process confusing and encountering vague error messages. A few other people also felt that the app could be glitchy, with occasional black screens or connectivity issues, particularly with Android devices. Some users also mentioned difficulties with administrative operations on remote systems and issues with logging in or waking up sleeping devices.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use, stability, and seamless... See more

Application

Customers consistently note positive experiences with the app, praising its reliability, ease of... See more

Product

Users describe positive interactions with the product, often calling it an "amazing tool" and the "best of... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to use, with seamless user... See more

Service

Reviewers highlight positive aspects of service, praising its reliability and efficiency for remote... See more

Reviews shaping this summary

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

I’ve been using TeamViewer for remote support and troubleshooting, and overall it’s a very solid tool. The setup is extremely easy — you just share an ID and password, and you’re connected within seco... See more

Company replied

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied

Company details

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support: TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise: TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

Bahnhofsplatz 2, 73033, Göppingen, Germany
07161 6069250
www.teamviewer.com

4.6

Excellent

124K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

A day ago

Greatsssss

18 May 2026

Reply from TeamViewer

A day ago

Hi David Dalva,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

A day ago

Very fast conenction

18 May 2026

Reply from TeamViewer

A day ago

Hello Vojislav Stojanovic,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

A day ago

so frustrated for fore feedbacking

18 May 2026

Reply from TeamViewer

A day ago

Hello TeamViewer user,

Thank you for sharing the feedback on using TeamViewer!

Sorry to hear about your experience with TeamViewer.

We would like to invite you to join TeamViewer Community at https://community.teamviewer.com where you can share more details about your needs and connect with our experts and other users.

Hope to see you there!

Best,

Valeria/TeamViewer

A day ago

Working like a charm

After years its still working and working and working.

18 May 2026

Reply from TeamViewer

2 days ago

Hi upsite,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

2 days ago

I use TeamViewer only once a week, to enable Zoom on my mother-in-law's computer. The license I am offered is too expensive, so I use the free version. I would love to see a limited-use license instead of only a free option (that asks me to join and pay every time) and an expensive alternative. Say, a 50/year license to use with 5 connections.

17 May 2026

Reply from TeamViewer

A day ago

Hello TeamViewer user,

Thanks for sharing your experience.

We are glad to hear that TeamViewer helps you support your mother-in-law regularly and makes it easy to assist with tasks like enabling applications. It is great to see how it supports staying connected and helping others.

We understand your point about pricing. Your feedback is valuable and helps us better understand different usage needs and expectations.

Thank you again for taking the time to share your thoughts.

Best,

Valeria/TeamViewer

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