TeamViewer Reviews 123,713

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its user-friendliness and powerful remote access capabilities, making connections incredibly easy and smooth across various platforms. Many highlight its convenience and stability, appreciating its effectiveness for both personal and professional use, including IT support and troubleshooting. The service is frequently described as tremendous and reliable, enabling remote assistance for family, friends, and clients. However, some people were dissatisfied with the website, finding the setup process confusing and encountering vague error messages. A few other people also felt that the app could be glitchy, with occasional black screens or connectivity issues, particularly with Android devices. Some users also mentioned difficulties with administrative operations on remote systems and issues with logging in or waking up sleeping devices.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use, stability, and seamless... See more

Application

Customers consistently note positive experiences with the app, praising its reliability, ease of... See more

Product

Users describe positive interactions with the product, often calling it an "amazing tool" and the "best of... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to use, with seamless user... See more

Service

Reviewers highlight positive aspects of service, praising its reliability and efficiency for remote... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

Rated 5 out of 5 stars

I’ve been using TeamViewer for remote support and troubleshooting, and overall it’s a very solid tool. The setup is extremely easy — you just share an ID and password, and you’re connected within seco... See more

Company replied

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124K reviews

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Rated 5 out of 5 stars

It was easy to undestand and use

It was easy to undestand and use, i help my boss with a excel problem with not delay :D

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Maurizio Amaro,
Thank you for your positive feedback! We are happy to count you among our keen users.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

good experience and free

free and quick response. The app design is clear to use.

18 May 2026
TeamViewer logo

Reply from TeamViewer

Hi He Zhang,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Trying to be tech support my elderly…

Trying to be tech support my elderly mother-in-law and parents is unbelievably easier with your product!! Thank-you!!

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Christine Southcott,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 4 out of 5 stars

I use TeamViewer only once a week

I use TeamViewer only once a week, to enable Zoom on my mother-in-law's computer. The license I am offered is too expensive, so I use the free version. I would love to see a limited-use license instead of only a free option (that asks me to join and pay every time) and an expensive alternative. Say, a 50/year license to use with 5 connections.

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello TeamViewer user,

Thanks for sharing your experience.

We are glad to hear that TeamViewer helps you support your mother-in-law regularly and makes it easy to assist with tasks like enabling applications. It is great to see how it supports staying connected and helping others.

We understand your point about pricing. Your feedback is valuable and helps us better understand different usage needs and expectations.

Thank you again for taking the time to share your thoughts.

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars

Super

Super ! Thank you !

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Fabio Muraro (casteldesangiusto),
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

Rated 4 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Sandeep,

Thank you for your rating.

We are glad to hear that TeamViewer worked as intended for you. Providing a reliable and straightforward experience is exactly what we aim for.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

55555

5555555555

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Alejandro Hernandez,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

It just works - no problems

It just works - no problems - easy, functional, intuitive interface

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Roy Goldberg,
Thanks for the kind words!
We always strive to keep TeamViewer intuitive and accessible to all.
We hope you enjoy using our software in the future as well!
Have a great day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

OK !!!!!!!!

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Jacek Lis,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

Fantastic tool

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Pedro Soares,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

works good for me

Connection is very stable. It works simple. I use the personal license because I only sometimes help my mother on android tablet.

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Hannes,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 1 out of 5 stars

Good old days are gone

Please produce a software like several years before. TeamViewer was good for computer dummies too, but now it is unusable from distance. For private use it worked without registration. I will look for an alternative software, also in my company.

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Jorg,
We appreciate your honest feedback and understand your concerns about usability and the added setup steps.
Security improvements have led to some changes, but we’re continuously working to keep TeamViewer accessible for all users, including those who prefer a simpler experience.
If you’re open to it, we’d be glad to help you find a setup that works for you. Feel free to contact support or explore tips in our TeamViewer Community at https://community.teamviewer.com/.
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

nnice software

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello shooter,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

very nice program

very good helpfull

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi leotrim bekteshi,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

all ok

great and fast

15 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Albert cheng,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Allex St,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 1 out of 5 stars

The connection is really bad

The connection is really bad, I can't control the other party pc

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello there,
Thanks for your feedback, and we understand how frustrating it is when a connection doesn’t allow proper control.
There may be ways to improve performance depending on your setup, and our team would be happy to help investigate.
Feel free to contact support or visit our TeamViewer Community at https://community.teamviewer.com/for step-by-step guidance. We’re here to help!
Best,
Ying/TeamViewer

Rated 5 out of 5 stars

nice

the feature and the connection is good

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hello Gaia Lunar,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

we had an amazing experience using…

we had an amazing experience using Teamviewer fir the first time and its works smooth and perfectly

17 May 2026
TeamViewer logo

Reply from TeamViewer

Hi Gevora,
We are glad TeamViewer makes your life easier! 🙌
Wishing you a nice day and all the best.
See you soon!
Your TeamViewer team

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