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TAXIBOX Reviews 

4,618
•
TrustScore 5 out of 5

4.9

Self-Storage Facility
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Review summary

Created with AI, based on recent reviews

Evaluating 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional and friendly staff members, highlighting exceptionally smooth, punctual, and efficient delivery services across various locations. People consistently note that the online booking process and overall customer care are remarkably seamless, ensuring a totally stress-free and pleasant user experience from start to finish. Some reviewers were not happy with communication regarding specific booking details, unexpected container relocation rules, or disappointing damage handling policies. A few consumers felt that these particular unexpected complications made the overall moving process significantly less convenient and more frustrating than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and friendly staff... See more

Delivery service

People report positive experiences with delivery service, praising drivers for being punctual, polite, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, seamless, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting impeccable and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.

Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,618)

1,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Newlyweds Moving Into Our Dream Home Thank You, TAXIBOX!

As newlyweds, we’re moving from our parents’ home in Sydney into our very first home together in Perth. A brand new build and TAXIBOX has made this huge move so much easier.

From the first phone call with Alex through to text messages, the service has been incredible. We didn’t have a confirmed handover date, so there was a lot of waiting around, but Alex was so patient, flexible, and happy to work with us until we could lock everything in.

Craig was fantastic on delivery. He explained the best way to pack the TAXIBOX, positioned it perfectly outside our front door when the garage clearance was too low, and reassured us that we didn’t need to be home for collection.

We’re packing expensive music equipment and other valuable items that we wouldn’t trust sending through the post, so having a secure, weatherproof TAXIBOX that we can lock has given us so much peace of mind. The optional $10,000 cover for around $100 is also a fantastic bonus.

If you’re moving interstate and want a premium service where you genuinely feel looked after, TAXIBOX is 100% the company to go with. We couldn’t recommend them more!

11 September 2026
Rated 5 out of 5 stars

The best of the best!

Chris was great delivering the boxes, really friendly guy. Sarah has been brilliant and really helpful throughout. Zoe was amazing too! Point is, the Taxibox staff are always top notch and really nice. Been a customer for years, and certainly will be again in the future, couldnt recomend them enough!

11 September 2026
Rated 5 out of 5 stars

Everything was so easy

Everything was so easy, Jad helped me book and was very clear and understanding, and Frank delivered my box and was so lovely on the phone! A seamless experience for a stressful day!

9 September 2026
Unprompted review

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