Tasca Parts Reviews 

I wish I had read these reviews before ordering. You can not get a response from this company at all! They sent the wrong part and I tried for a month to contact then to return for the correct part. No luck at all. I returned the part with a note to refund the card I used and they still have not. It has been almost a month since it was returned. Now I’m out almost $150! I hope someone from Tasca will see this and do the right thing and issue my refund!

Updated with order number: 1611969

SCAMMERS! Do not use this website! Placed an order on April 29th and it never shipped because it needed "special processing." After numerous emails to them, there was no response. About two months after my order, I contacted PayPal and they finally refunded once PayPal got involved. Most companies do not charge until the order ships, but they charged my card before it shipped, knowing it would never ship. I doubt they even have anything they sell on their site. They do not respond to messages unless you report them to PayPal for fraud!

Don’t waste your time with this company. This company basically lies about product they have in stock or that they can acquire. I’ve been waiting two weeks for a simple order of license plate frames and I’m 30 miles from Cranston RI, where these guys are located. I wish I had read all these similar reviews that the exact same scenario was occurring to me. They should be ashamed of promoting themselves as a family start up business. I’m sure someone is turning in their grave.

I placed my order in April. Originally I was told that some of the parts he’d to be ordered to fill my order. Tasca stopped providing status reports at the end of May. It will no longer respond to emails. Do not order from this company!!!

ordered a much needed part on 5-23-21 and have not yet received a routing number. I have chat with management but no success. I wish I had done more research on this company. The customer service is humiliating. No money back and no Part. I am going to dispute the charge with my credit card company and take my money back. Chat with Company:
Jeff

12:21
Good afternoon Roberto how may I help you?
12:06
I need to know the status of my order #******* made on 5-23-21. I have made orders from China and have received them faster than this order.
you all have not even shipped it!
12:07
I need your management to get involved.
Jeff

12:23
Give me one moment to check on your order and we will start there Roberto. Pulling everything up now.
12:09
ok but I would really like your manager to handle this order
Jeff

12:25
No problem let me see if one is available for you
Matt

12:27
roberto how may i assit you?
12:13
I would like to see what you can do about my order?
Matt

12:28
roberto the part had to be ordered in we did email you this information , the part is here now and the team is working on getting this shipped out shortly.
12:13
It has been almost two weeks
Matt

12:28
i understand and the part had to be ordered as we emailed you this on the 25th
12:15
can you overnight it for free for the inconvenience?
Matt

12:30
im sorry but we would have to charge for an expedited shipping method
12:15
yes as a manager you should be able to do that for free
Matt

12:30
there is no inconvenience we state on our site all parts are subject to availability and may require special ordering from the manufacturer.
12:31
i can but i am not going to on this instance as we are wll within the tiemline we stated for you
12:16
your company has taken more then the 4-6 days stated
Matt

12:31
we stated the part would take 4-6 buniess days to arrive in then we would process it for shipping
12:32
this is the tiem frame that happend and the part is scheduled to be shipped out in the next 24 hours
12:19
so I was told that the part would ship no later than this week, but it will not be shipped till monday. you know that your company does not ship on the weekends as stated by another one of your workers
Matt

12:34
we have a team actually coming in over theweekend to work but we do not have a pickup untill monday
12:20
yes i know but i am sure you are fine with that being it is not you waiting for the part
Matt

12:36
roberto our timeline is in line with what we emailed you im sorry but the part had to be ordered in and it arrived in we are working on getting it shipped out asap
i am not going to upgrade the shipping and once we label the item you will receive tracking
12:22
ok thanks for your bad service i will put this conversation on yelp and the BBB
Matt

12:38
roberto have a nice day
12:24
you too

Ordered a part and it took 3 weeks to process the order, I had to reach out to their social media creator to even get an answer.

Once the piece arrived it was not only damaged but missing a key part to it (the trim). Trying to get a refund is impossible and they never answer emails.

Also I had to pay an extra $30 for border taxes.

Worst experience ever. No communication. Just online chat if it works, nope. Take your money after a month they still claim its processing in their system. Total scam online..... never produced the parts! A big hassle to get funds returned back still waiting.......

Hello. Why aren’t you answering to my e-mail?? I still can’t get info on how I can make a core ($500). ORDER #1568809. --

They refuse to answer the phone or respond to emails. An on-line order inquiry indicates they have not shipped. Waited an hour for "Live Chat" to countdown but they were unable to give me any information on my order nor an expected time of delivery. I am screwed. They took the money and ran.

I placed an order on 4/28/2021 ( #1621989)
I've made numerous attempts (4) to try an speak to someone regarding my order. each time they tell me it processing or it's special order. it's now 5/23/2021 still no order. This is very frustrating to say the least. In reading all the other reviews I can clearly see I made a mistake!!!! Tasca is not a very reputable company. Very Disappointing!!!!!!!

Ordered parts over a month ago. Order Details:
Order ID: 1616834
Order Status: In Progress
There has been no recent update and I don’t even know if I will ever receive my parts. Very frustrating to say the least. First time I have ever dealt with such an uncommunicative and unprofessional company.

Ordered a part and it took to long for it to arrive. So I reordered it now I have two of them. Need to return one and get a refund. Thanks.

Great parts inventory. Now shipping is completely lacking. Placed order 4/30 and its 5/11 and still not delivered. Its not like im cross country . Not even midwest. Come on you can do better

Order #1620568
wish I can give zero stars, wish I read reviews before I place my order. no replies to calls, no replies to email. all im getting is auto generated email that my order is in progress. since 25 April same exact email, 4-6 days never ends.
Beware of dealing with this company. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There are Lots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators, i already claimed my fund through paypal.

I placed an expedited shipping order 10 days ago, and they still haven't shipped my parts or given me any updates in a week. They emailed me a phone number that isn't being answered, and the "live chat" feature on their site only allows me to send messages along with my email address and they say they will email me a response, but they don't. TascaParts.com is trying to blame all shipping delays on every parcel carrier, but I have been receiving regular shipments from all of the carriers with no problems. Here I am, racking up a crazy amount in Uber bills for over a week, and TascaParts doesn't even have the decency to give me any updates or respond to my messages. Never again! AVOID TASCAPARTS.COM!

Order #1612135 Placed on Apr 1, 2021 Status In Progress
One and a half months of waiting and the order has not yet been shipped. They provide false information. The case has been reported to paypal, I am requesting a refund. I do not recommend this funny company to anyone.

Be where of dealing with this company. They offered free shipping get charged $15 on check out. When I sold this charge I canceled my order. Yet they still put the credit card through. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There areLots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators

Order #1620234
From 04/24 /21
I have tried to contact via email and live chat to receive an update on my order without any response. It is quite frustrating to wait weeks without knowing anything about it!

I’m an international customer i requested my order putting my trust on tasca, i even didn’t pay thru paypal which I’m regrading both by choosing this store and not going thru insurance payment.
I placed my order #1603543 on 12/03/2021, I received reply that my request will be processed within 3-5 business days.
18/03/2021, I received email says one of the item needs special ordering.
30/03/2021, I emailed to check for updates.
31/03/2021, received reply says my order is being held up due to part # 8R3Z-6A023-B, sadly this part has went on back order while we are trying to obtain it and now has a resupply date of 4/26. In leu of this information would you like to remove this part and ship out what we have in which is everything else? Apologies.
01/04/2021, i said sent the other available part.
27/04/2021, I emailed for any updates but no respond
20/04/2021, I emailed for any updates but no respond
I been calling them but answer machine goes that they are not available
Now I’m stuck and depressed what to do? I’m done being patience, i wanna order them from my local Qatar Ford parts which they promised from the begging that will take max a month but i was thinking to relay on tasca store. All I want now just to cancel any get refund.
Such a bad experience that still not finished, I don’t advise any international customer to deal with them.
I’m gonna email them soon to cancel and GOD knows how long will take.

I ordered a part,but days before do to arrive I get email not knowing when I will get part. Contact live chat to get hung up on waiting for answers. Now they try to egnore the problem, worst place ever.