Tapstitch Reviews 

441
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 296 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the premium feel of the fabrics and the excellent print quality, with designs appearing rich and accurate. Many appreciate the straightforward and intuitive design process, finding the website easy to use for creating custom items. Reviewers also frequently highlight the fast and reliable delivery service, often receiving their orders quicker than expected. However, some customers also noted concerns regarding sizing, with items often fitting smaller than expected or differing from the provided charts. Additionally, a few people experienced significant shipping delays, with some orders taking months to arrive or requiring further action for refunds. There were also occasional mentions of print quality issues, such as designs being off-center or concerns about long-term durability after washing.

What people talk about most

Product

Users describe positive interactions with product, highlighting the premium fabric quality, clean printing,... See more

Quality

Customers had positive experiences with quality, frequently praising the premium fabric, clean printing, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting quick processing,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and quick... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website and design process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall quality is brilliant and print quality is great. The biggest issue and most vital is fitment, everything fits a size down I ordered a large it fit like a medium. I ordered joggers in my normal... See more

Company replied

Rated 4 out of 5 stars

I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more

Company replied

Rated 4 out of 5 stars

This is the smoothest service I've seen to make your own clothing brand from scratch. I hope options continue to expand for sleeve printing and things like that, it's been nothing but fun and exciti... See more

Company replied

Rated 5 out of 5 stars

The print quality is excellent. Fine details and colors were reproduced very well, and the hoodie itself feels much better than many other POD products I've tried. I'll definitely order more samples.

Company replied


Company details

  1. Clothes and Fabric Manufacturer

Written by the company

The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.


Contact info

4.2

Great

TrustScore 4 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(441)

293 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service All Around!

Great design interface, really fast fulfilment, great quality and great pricing.. what more could you ask for?! Thanks so much,I look forward to designing more with
Tapstitch in the future!

29 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Sara,

Thank you so much for your wonderful feedback.😊

We’re truly glad to hear that you had a great experience with our design interface, fulfillment speed, product quality, and pricing. It’s always our goal to provide a smooth and reliable experience from start to finish, so your kind words mean a lot to us.

We really appreciate your support and trust in us. It’s great to know you’re looking forward to creating more designs with Tapstitch, and we’re excited to be part of your future projects. 🎨

If there’s ever anything you need, we’re always here to help.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Perfect quality!

22 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Anton,

Thank you so much for your feedback.😊

We’re truly happy to hear that you are satisfied with the quality of your order. Delivering high-quality products is always our top priority, and it’s great to know we met your expectations.
We really appreciate your support and look forward to serving you again in your future orders.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Loved using the online interface

Loved using the online interface, very ease. It isn't super accurate (like PS or Quark) but I didn't expect it to be so, considering we're printing onto a garment. That said my hoodie turned up looking great. Very happy with the colours and sharpness of the print. Garment is excellent in weight and warmth. A little larger than I anticipated but still way wearable. I'm very happy and am hoping to do more business through TS......

27 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Mark,

Good day,

Thank you for sharing such a thoughtful review, we really appreciate you taking the time. 😊

It’s great to hear that you enjoyed using the interface and found it easy to work with. We aim to keep things simple while still giving you enough control to bring your designs to life, so your feedback means a lot to us.

We’re especially glad your hoodie turned out well and that you’re happy with the color, sharpness, and overall quality. Hearing that the garment met your expectations in both weight and warmth is exactly what we strive for.

We also appreciate your honest note about the sizing. That kind of feedback helps us continue improving and guiding customers better in future orders.

Thanks again for your support, we’re really looking forward to working with you again and being part of your next projects. 🤝

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

I've searched far and wide on the…

I've searched far and wide on the internet for a turnkey service like Tapstitch. Something easy to visualize what I'm wanting. The quality is fantastic. In the future, I would love to see an embroidery option. The screen printing is great, but embroidery gives it that extra custom personal touch to a brand. I would love to see hats, beanies and jackets at some point. Overall, I'm very satisfied with my order and I will be ordering more.

27 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Kyle,

Thank you very much for your thoughtful feedback.

We’re truly glad to hear that you had a great experience and that you’re satisfied with the quality of your order. It means a lot to us that you found our platform easy to use and helpful in bringing your ideas to life.

We also appreciate your interest in additional customization options. Thank you for your interest in our special printing techniques. At the moment, advanced custom finishes such as embroidery or puff print are not available. We truly appreciate your understanding. If you’re looking for high-quality customization, our current DTG/DTF printing options offer great results, and we would be happy to help you choose the best option for your design.

Additionally, your suggestions for expanding our product range to include hats, beanies, and jackets are highly appreciated, and we will make sure to share this with our team for future consideration.

Thank you again for your support, we look forward to assisting you with your future orders. 🤝

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Excelent quality

Excelent quality

24 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Lucas,

Good day!

We truly appreciate you taking a moment to share your feedback with us 😊

It’s wonderful to hear that you’re pleased with the quality — that’s exactly what we aim to deliver every time. Your support means a lot to our team, and it motivates us to keep improving and maintaining high standards.

We hope to continue providing you with great experiences in the future! 🙌

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

No embroidery option

No embroidery option, clothing suggestions that are not suitable for printing (the stretching of the fabric ruins the design), poor print quality, no patches, and no custom packaging for the customer. On top of that, I don't even have the option to click a button to close my own account. I have to write to customer service and, to make matters worse, provide the reasons for my cancellation. This is unheard of. If I could give a zero-star rating, I would.

24 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Nao,

Thank you for taking the time to share your feedback — we understand your frustration and appreciate you being candid about your experience.

Regarding your concerns on product features: embroidery is something we are actively working on internally, and this service is already in development. We expect it to be available in the near future. In addition, custom packaging options (including branded packaging) are part of our roadmap for this year. We’re also currently testing custom hang tags and thank-you cards, which will be rolled out more broadly soon.

On the account deletion process, we’d like to clarify that requiring contact with customer support is a security measure. This is designed to protect users in case of unauthorized access — for example, preventing someone from maliciously deleting your account and all associated designs and data. For this reason, deletion requests must be verified through the registered email address.

We understand that some of our current features and processes may not yet meet your expectations, and we genuinely appreciate you highlighting these gaps. Feedback like yours plays an important role in helping us improve.

We hope that as these upcoming features are released, you might consider giving us another try. Thank you again for sharing your thoughts.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

quality of the product and turn around…

quality of the product and turn around time was excellent will be using for the future. Came across website by accident. Other wise never would have known it exisisted.

22 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Deen,

Good day,

Thank you very much for your kind feedback. 😊

We are delighted to hear that you are satisfied with both the product quality and the turnaround time. It is always our goal to deliver excellent results and ensure timely fulfillment for our customers.

We also appreciate you taking the time to share how you discovered our website by chance. Your feedback is truly valuable to us, and we are glad that this unexpected discovery has led to a positive experience.

We look forward to serving you again in the future and continuing to meet your expectations. 👍

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Got my hoodie ans t-shirt in only like…

Got my hoodie ans t-shirt in only like 9 Days ans the quality is really good for the Price.

17 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Alejx,

Thank you so much for your feedback!😊

We’re really glad to hear that your hoodie and t-shirt arrived quickly and that you’re happy with the quality for the price.

Your support means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help!

– The Tapstitch Team ❤️

Rated 4 out of 5 stars

Snow Wash Fleece Oversize Hoodie (RW0046-P001-V3)

I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with.

The quality is very good overall. The fabric is a cotton-poly blend (53% polyester, 42% cotton, and 5% other fibres), and it feels durable and comfortable, 355 GSM has a nice weight to it—thick enough to feel premium without being too heavy.
The print quality is also solid, with a clean and well-finished look.

The only reason I’m giving 4 stars instead of 5 is that slight concern about the long-term durability of the print.

Overall, I’m very satisfied with my purchase and would recommend Tapstitch.

(Unprompted review btw)

15 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi JW,

Thank you so much for taking the time to share your detailed and thoughtful feedback on the Snow Wash Fleece Oversize Hoodie (RW0046-P001-V3). We truly appreciate unprompted reviews like yours, they help us continuously improve both our products and overall customer experience.😊

We’re glad to hear that you were satisfied with the delivery time, fabric quality, and overall feel of the hoodie. It’s great to know that the material, weight, and print finish met your expectations and gave you that premium feel we aim to deliver.

We also appreciate your honest note regarding the long-term durability of the print. Feedback like this is very valuable to us, and we will be sure to share it with our production team for further review and continuous improvement.

Thank you again for your support and recommendation. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. 💬

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Very good for me and you

9 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Maxamed,

Thank you for your kind feedback! 😊

We’re glad to hear that you had a positive experience.

If there’s anything else we can assist you with, please feel free to let us know, we’re always here to help!

– The Tapstitch Team ❤️

Rated 1 out of 5 stars

Nearly 2 months, no items, no refund…

Ordered item on 23rd February. Today’s date is the 9th April. Still not received item. I hate to leave bad reviews but where is my item? Every time I email customer service they say they will get back to me. I’ve got no items delivered and they’ve taken my money. No one is getting back to me. I feel like I’ve been scammed and just want my money back. Avoid.

9 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Benjamin,

We’re really sorry for the frustration this situation has caused and understand why this has been concerning.

After reviewing your order, we’d like to clarify the timeline for transparency. Your order was shipped on March 1, and on March 13 the carrier reported a failed delivery attempt. We arranged a re-delivery, however on March 16 the carrier confirmed the shipment was refused by the recipient, which resulted in another failed delivery. The parcel was then returned and reached the carrier’s overseas warehouse on April 7.

We completely understand how this experience may have felt unclear from your side, and we’re sorry for any gaps in communication along the way.

To resolve this, we have already processed a full refund for your order. Please note that refunds typically take 7–10 business days to reflect in your account depending on your payment provider.

Again, we sincerely apologize for the inconvenience and appreciate your patience while this was being resolved. If you need any further assistance, our team is here to help.

– The Tapstitch Team

Rated 5 out of 5 stars

Bought two hoodies last month with my…

Bought two hoodies last month with my custom peints and quality was damn good excellent print with excellent fabric.

10 February 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Rudrasingh,

Thank you so much for sharing your experience with us! 😊

We’re truly glad to hear that you were satisfied with the quality of both the print and the fabric of your custom hoodies.

Your feedback means a lot to us, and we’re happy to know that we were able to meet your expectations. If there’s anything else we can assist you with or if you plan to create more designs in the future, please don’t hesitate to reach out. We’d be more than happy to help!

– The Tapstitch Team ❤️

Rated 4 out of 5 stars

Great

Quality was amazing. Shipping Dates were exactly correct arrived on the day. The design was printed really well with no mistakes. 100% truthful and builds trust. 9/10. The only problem is the shipping cost. The cost is too high,, but other than that, great. Would recommend.

7 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Airkix,

Thank you very much for your thoughtful feedback. 😊

We’re delighted to hear that you were satisfied with the quality of the product, the accuracy of the design, and the reliability of the delivery. It’s great to know that your order arrived exactly as expected and helped build your trust in our service.

We also appreciate your honest comment regarding the shipping cost. Please be assured that we continuously review our shipping options to provide the best possible balance between cost and delivery reliability. Your feedback will certainly help us improve further.

Thank you again for your support and recommendation, we truly value it and look forward to serving you again in the future. 📦

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Excellent quality and reliable service

I’m very satisfied with Tapstitch overall. The product quality is excellent — especially the fabric weight and finishing details. The print quality is consistent and looks premium. Order fulfillment is reliable, and customer support is responsive and helpful.
The platform is easy to use and works well for my business needs. Highly recommended for anyone building a clothing brand.

1 April 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Tamara,

Thank you for your kind words and detailed feedback!

We’re delighted to hear that you are satisfied with the quality of our products, the consistency of our printing, and the reliability of our service. 👕

We’re also glad that our platform is helping support your business needs. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent products and service in the future. ✨

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

5 stars in every aspect

The website to choose, design, and order is extremely well put together and by far the best website I have ever used for something like this. Fantastic customer service, I made a mistake when I initially ordered by picking the wrong model of shirt, couldn’t cancel the order so I contacted support if they could change it for me. They cancelled my order regardless and refunded the money paid for that order. Order delivered in 11 days from the date it was ordered, faster than expected. The quality of the shirt itself is great, and the print quality is great too. Ordered another shirt today because overall I am very satisfied. Highly recommend.

1 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Kuba,

Thank you so much for your wonderful feedback! 🌟

We’re thrilled to hear that you had such a positive experience with our website and customer service. It’s great to know that your order was delivered quickly and that you’re happy with the quality of both the shirt and the print.

We truly appreciate your trust and your recommendation, and we can’t wait to serve you again with your next order. Thank you for choosing us!✨

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

10/10 Experience

They messaged me after the print was finished, sent me pictures of it to see if I liked it, and offered me a full refund if I didn’t. If that isn’t 5 star worthy then I don’t know what is.

29 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi There,

Thank you so much for sharing your experience with us! 😊

We’re truly glad to hear that you appreciated the updates and the effort our team made to ensure you were satisfied with the final print. Providing transparency and giving our customers confidence in their orders is something we highly value.

Your kind words and perfect rating mean a lot to us, and we’re grateful for your support. We look forward to serving you again in the future! ⭐

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

What a surprise, quality and variaty.

The variety of blanks and quality were above and beyond my expectations. Pricing is also very reasonable and fair. I also love the fact that they continually add new designs to their portfolio. Keep it coming tapstitch.

10 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Joshua,

Thank you for your kind and thoughtful feedback, it truly means a lot to us! 😊

We’re delighted to hear that the quality and variety of our blanks exceeded your expectations, and that you find our pricing fair and reasonable. It’s also wonderful to know that you’re enjoying the new designs we continue to introduce.

Your support and encouragement inspire us to keep improving and expanding our offerings. We look forward to serving you again and bringing you even more great options in the future! 🙌

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

My first experience with tapstich was "Like Dat" If you know you know!

My first experience with tapstich was flawless, fast production, fast shipping, great pricing I'm impressed. I will be doing more business for sure!

27 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Kevin,

We’re truly delighted to hear that your first experience with Tapstitch was such a positive one, “Like Dat,” indeed! 😊

It’s great to know that our production speed, shipping, and pricing met your expectations. Your feedback means a lot to us, and we’re glad we could make a strong first impression.

We look forward to supporting your future projects and continuing to provide you with the same level of service. If there’s ever anything we can assist you with, please don’t hesitate to reach out.

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

The quality of the clothing is amazing

The quality of the clothing is amazing, the fact that all I have to do is upload my design and you print it and put my tags on is worth its weight in gold. Definitely will recommend over and over again.

23 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Cheryl,

Thank you so much for your wonderful feedback! 😊

We’re truly delighted to hear that you’re impressed with the quality of our clothing and the ease of our process. It means a lot to us that you find value in being able to simply upload your designs while we handle the printing and tagging for you.

Your recommendation is greatly appreciated, and we’re grateful for your continued support. 🌟

We look forward to working with you again!

– The Tapstitch Team ❤️

Rated 5 out of 5 stars

Absolutely amazing company.

23 March 2026
Unprompted review
Tapstitch logo

Reply from Tapstitch

Hi Christopher,

Thank you so much for your kind words! 😊

We truly appreciate your feedback and are glad to hear that you had an amazing experience with our company. Your support means a lot to us, and we will continue to do our best to provide excellent service. 🌟

– The Tapstitch Team ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look