Sytner Group Reviews 

Seeing the same familiar faces at Leicester BMW for so many years suggests the working environment is good, and I think this is reflected in the customer service they provide.
I was very happy with the work undertaken, which was mainly a recall, but I took the opportunity to get a couple of other things done.
Imran took care of me courteously and efficiently, plus ensured prices were reasonable. Thanks

I would like to express my sincere appreciation to Charlie Maddox for the excellent service he provided throughout the day. He was courteous, professional, and ensured I was fully informed at every stage, taking the time to explain everything clearly.
My thanks also go to Laurence and the entire team for delivering a consistently first-class customer experience.
Mercedes-Benz of Bath were fantastic throughout. The professionalism, friendliness, and attention to customer care shown by the whole team made for an outstanding experience.

Friendly, efficient service.

Excellent experience and welcoming and calm professional environment.

Jamie Duffy understood exactly what I needed and helped throughout the process - an asset to Sytner Stockton

Diogo Lobo was the salesman I dealt with. He was courteous, polite and honest throughout our meetings as was everyone else I interacted with. I can honestly say that it was a very good experience. The culture of the company clearly comes from the top which is very refreshing.

It has taken several months and three separate trips to the garage (a hundred miles round trip for me) to get the air conditioning fixed on my brand new car under warranty. The service department is not well run, in my opinion, and there was no sense of urgency to get me up and running with working air conditioning in the hottest summer on record, nor was there any apology (or compensation) for my significant inconvenience. The communication is poor and the automated phone switch board makes it almost impossible to speak to anyone.

Went in for small warranty repair , Great Service from start to finish! And they washed the car

Initial welcome from service reception and there response to my requirements and questions, also the technicians informing by video of the condition of my vehicle and what may possibly require some future repairs

We arrived early.but we were promptly attended to, staff were very pleasant,professional and efficient, waiting time was comfortable and facilities were excellent,thank you.[motability vehicle]

Excellent from beginning to end.

Re: BMW M2CS carbon roof repair.

I was talked through the process by Peter & his team. A week passed and the end result is even better than expected.
I am incredibly happy with the result! The communication was stellar & I cannot recommend the bodyshop highly enough.
Thank you.

Excellent service throughout. Staff are great and I was kept fully informed and looked after extremely well. Service was completed swiftly and early. Booking process was simple and the whole experience was extremely smooth and professional, with exceptional customer service. Cannot recommend Mercedes Benz Teesside more highly.

Andrew, Helen and Joshua were all amazing! One of the main reasons for purchasing the car. Great customer service, very knowledgable and would recommend to anyone.

On time and helpful.service carried out effective and future potential problems pointed out.

Proximity to home and the ability to wait whilst work is completed. Friendly staff, great customer service, work completed on time and a great wash and vacuum. What's not to like

Very friendly and helpful place to visit. Lots of options and a variety of vehicles.
Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They answered any questions we had with confidence and showed an abundance of knowledge. Would highly recommend Sytner select Bristol.

Friendly and professional staff. Dealt with my service and MOT speedily whilst I waited.
All the coffee you can drink.

A thorough check of the car with a video to show the faults. Excellent communication and a professional service.

We were made to feel very welcome, Lindon Rimmer was very helpful and very patient explaining everything in the car and adding our phones he made the process very easy for two clueless tech pensioners.🤣

Great customer service from the reception staff to Simon in used car sales. Looked after really well with nothing too much trouble. Simon spent over 5 hours with us, making sure we test drove cars until we found the model to fit all our needs. Would highly recommend