Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.
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Review summary
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Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more
Company replied
This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.
Company replied
Company details
Written by the company
Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.
Contact info
PO Box 460, 4127, Springwood, Australia
- 1800 SWOOSH
- info@swoosh.com.au
- www.swoosh.com.au
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Isabella is 5 star
Isabella was fast, efficient and got my application submitted
9 July 2026
Unprompted review
Fast response team good customer…
Fast response team good customer service from Baylee and the team members.
9 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for taking the time to review, Lorenna! We are so glad you had a good experience with Baylee.
I submitted my application even though…
I submitted my application even though I missed a lot of things and I thought I was not going to be eligible for it but thank you so much Baylee for being patience and helping me out and making this possible.
9 July 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Grace! We’re so happy that you had such a good experience with Baylee.
You don’t know who you’re dealing…
You don’t know who you’re dealing with?? I think this is the worst place I’ve ever tried for a very small loan and not worth anyone’s time and effort! One minute you’re dealing with a Dallas then it’s a Baylee to a Kate. They’ve asked for me to give them a five star, for what I ask?
Do yourselves a favour and trust me , go elsewhere!!!
8 July 2026
Unprompted review
Jakayla helped me a lot with my loan…
Jakayla helped me a lot with my loan application very quick response and very efficient
8 July 2026
Unprompted review
Reply from Swoosh Finance
Thanks so much for the review, Gauarav! We really appreciate the lovely feedback.
Kate was very pleasant to deal with she…
Kate was very pleasant to deal with she made the process very easy and it was a quick stress free process
8 July 2026
Unprompted review
Reply from Swoosh Finance
Thanks for your review, Joanne! We're ecstatic to hear that Kate provided you with good assistance and that the process was stress-free for you.
Had a good experience with all staff,... Highly recommend
Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed.
I would recommend them to friends n family.
8 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for your kind words, Ameria! We're so thrilled that you had a good experience with Baylee, Olivia, Riley, and Scott. An easy process is something we greatly value.
my assessor JAKAYLA was really nice and…
my assessor JAKAYLA was really nice and helped me through it all they communicated good ensuring that they were receiving the right information
8 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the wonderful review, Mika! It's awesome to hear that you experienced kind and helpful communication with Jakayla.
Great communication from baylee
8 July 2026
Unprompted review
I had an excellent experience with…
I had an excellent experience with Baylee. really appreciated her kindness and efficiency
8 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you for the review, SP! We’re thrilled you had a good experience with Baylee.
Reply from Swoosh Finance
Thanks for the review, Tayla! We are so glad you received helpful service from Jakayla.
Need to liaise with one individual…
Need to liaise with one individual staff and when dealing with multiple staff that's where the landscape changes.
And if you a returning VIP customer your application should be on the home run rather than stagger here and stagger there.
7 June 2026
Unprompted review
Kate is great, keeps you up to date every step of the way
Kate was so helpful and explained everything as the process was going through.
Kate’s emails explained everything they needed clearly and simple to understand.
7 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for your kind words, Nicky! We're thrilled that you had a good experience with Kate. Providing clear and simple communication is extremely important to us.
Jakayla was amazing!!
Jakayla was amazing!!! She was prompt and very accomodating. 😊
7 July 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Cheryl! We’re so happy that you experienced good service from Jakayla.
JAKAYLA provided me a very good service.
7 July 2026
Unprompted review
Jakayla is fast and efficient
Jakayla is fast and efficient. Detailed in what is required and has been a pleasure in helping with the assessment requirements
Thankyou Jakayla!
7 July 2026
Unprompted review
Reply from Swoosh Finance
Thanks for the 5-star review, Jacinda! We are so happy to hear you had a great experience with Jakayla. You motivate us to keep providing efficient communication.
Had the pleasure of being served by…
Had the pleasure of being served by Olivia, super fast responses and great customer service. Thank you for your assistance and making the whole process feel easy.
7 July 2026
Unprompted review
Reply from Swoosh Finance
Thank you so much for taking the time to review, Shontelle! We are so glad you had a good experience with Olivia. We work hard to provide prompt and helpful customer service, so your kind words are greatly appreciated!
JAKAYLA DID
6 July 2026
Unprompted review
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