Swoosh Finance Reviews 

2,086
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the fast and efficient application process, noting that approvals and email replies happen very quickly without any unnecessary complications. People frequently praise the support team for being extremely friendly and helpful, guiding users through every single step to make the entire experience completely seamless and stress-free. Some reviewers were not happy with being repeatedly transferred between multiple different staff members throughout their application journey. Conversely, a small portion of people felt disappointed when applications were declined or struggled to get their specific problems resolved properly by the support agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting quick response times and helpful... See more

Customer service

Users describe positive interactions with customer_service, highlighting fast replies and helpful assistance.... See more

Response time

Consumers find response time to be exceptionally positive and efficient. Reviewers consistently mention that... See more

User experience

People report positive experiences with user experience, consistently praising the quick, efficient, and... See more

Service

Clients share positive opinions on service, highlighting fast, efficient, and professional assistance from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.

Company replied

Rated 5 out of 5 stars

Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.

Company replied


Company details

  1. Loan Agency

Written by the company

Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,086)

672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

JAKAYLA was very great

JAKAYLA was very great, super fast response!

14 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you for the review, Craig! We’re thrilled you had a good experience with Jakayla.

Rated 5 out of 5 stars

Great and straightforward assistance

Great and straightforward assistance. I received prompt updates about the claim and clear details of what was needed. Thank you Baylee and Scott

13 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the review, Salasi! We are so glad you received clear and prompt communication from Baylee and Scott. Your lovely words are very appreciated!

Rated 5 out of 5 stars

Jakayla

Jakayla, very helpful and friendly

13 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words, Nikki! We're thrilled that you had a good experience with Jakayla.

Rated 5 out of 5 stars

Jakayla was very helpful and precise…

Jakayla was very helpful and precise would recommend swoosh especially their employee jakayla

13 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for taking the time to review, Devlin! We are so glad you had a good experience with Jakayla.

Rated 2 out of 5 stars

Great with help application

Great with help application , website very bad and support are limited only good at taking money and applications. Dishonour Fees are ridiculous if you accidentally missed a payment approximately 75% of your instalment quote (their fee + third party fees etc). This is very high and very unethical in my opinion

13 July 2026
Unprompted review
Rated 5 out of 5 stars

baylee took the time and had to…

baylee took the time and had to patience to help me through my application to hopefully be approved

10 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the review, Nate! We are so glad you received patient and helpful service from Baylee. Your lovely words are very appreciated!

Rated 5 out of 5 stars

Thank you Jakayla for helping me to…

Thank you Jakayla for helping me to process my application..easy to talk quick action.. youve a got a great job .. keep up the good work!!

9 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words, Mel! We're thrilled that you had a good experience with Jakayla. Providing an easy process extremely important to us.

Rated 5 out of 5 stars

It was great chatting with jakayla

It was great chatting with jakayla, one thing I liked is that she was quick to reply and a good instructor🙌🏾 thanks to her I was able to get everything done in time.

9 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, John! We’re so happy that you experienced quick and helpful assistance from Jakayla.

Rated 5 out of 5 stars

Baylee was great in helping organise my…

Baylee was great in helping organise my paperwork for my application. He was professional and friendly and understanding.

9 July 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Brooklyn! We are so happy to hear you had a great experience with Baylee. You motivate us to keep providing good customer support.

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