A third person was nominated in April to pay everyone & now awaiting for the banks approval as there was a backlog with the third party authorisation. Not sure what to think anymore! Definitel... See more
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If you have had any correspondence off swift resolution in regards to payment after December 2024 you can go after the director personally for fraudulent misconduct as the director was conducting busi... See more
I am saddened to read how a person can have such an impact on others. As all of the past reviews over the last 18months, I am in a similar position. For those that havent already done so may i sug... See more
Chelsea at Swift Collections managed our debt recovery with the utmost of efficiency. Her communication was concise keeping us updated every step of the way. Chelsea definitely acted on our behal... See more
Company replied
Company details
Written by the company
Commercial Debt Recovery Specialists with over 20yrs in house experience. Free Pre-action appraisal, same day instruction. 0808 145 1886
Contact info
Central Place, NE49 0EF, Haltwhistle, United Kingdom
- 01916075858
- enquiries@swift-resolution.com
- www.swift-resolution.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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I was struggling with debt recovery…
I was struggling with debt recovery from a previous tenant and contacted Swift Resolutions who took care of the whole process. They recovered all of the outstanding sum with little or no effort from myself. Would certainly use their services again.
Recovery of Debt
Chelsea at Swift Collections managed our debt recovery with the utmost of efficiency.
Her communication was concise keeping us updated every step of the way.
Chelsea definitely acted on our behalf to come to a satisfactory solution of the debt owed. We were also delighted that Chelsea promised to keep an active eye on the repayments coming
back to ensure that all are made and on time.
Thank you very much we couldn't have done it without you.

Reply from Swift Resolution
When a Swift middleman is vital
When you lend money to a friend then it goes all wrong and the 'friend' refuses to pay back any of the loan and basically makes your life a complete misery, It is very stressful and overwhelming. Have found Swift Resolution via the Internet, having a professional, swift by name and nature debt collector is a godsend. Not only did they recover the debt in the space of a few months after two years of anguish, but they saved my emotional state.

Reply from Swift Resolution
Thankyou Chelsea
Chelsea has been amazing throughout the process and kept me upto speed with everything and has advised of the best way to proceed all through the process.
Going well and happy with the progress
My debt recovery is at an early stage and in the process of remittance, however the whole thing is going smoothly and moving in the right direction.
They have been very professional with handling the case and making sure the debtor pays on time.
I will highly recommend them to anyone since it can be rather stressful when someone owes you money and it is impossible to get it back on your own.

Reply from Swift Resolution
Chelsea
Chelsea has been fab, great communication, polite and helpful. Would recommend swift and Chelsea to anyone needing help. 5 stars

Reply from Swift Resolution
swift recomendation
my experience with swift was i think a fair one. they did as they said they would do, and were helpful in other matters. the communication was not swift, but a tad slow, as i expected to keep my finger on the pulse.. i did in all honesty find payment a bit slower than i expected, its what companies do,, would i use them again......i guess i would.

Reply from Swift Resolution
Some success but poor communication
We came to Swift Resolution after failing to retrieve any money back from a county court judgement. They were successfully retrieving some of the debt back in random instalments via a payment plan, which was good progress. However since last year I've had no communication and it has totally dried up despite me emailing me several times. At this stage I'm unsure if they are still trying to collect more of the debt, or if they have done all they can. It maybe that they have done all they can (which is fine) but It would be good to have some kind of debrief.

Reply from Swift Resolution
Superb Service.
Superb Service.
Kept me updated throughout and money collected in full in under a month !
Definitely recommend these guys :-)
Swift Resolution has been a Game Changer
Swift Resolution has been a game-changer for our business. We have previously suffered clients who despite being given the service and deliverables did not pay on time, and some did not at all. We have incurred significant costs by extended credit to companies that are uncredit-worthy and suffered the indignity of having to write off bad debts.
A chance call with Swift Resolution changed all that.....Terms and Conditions have been tightened. Credit checks are carried out rapidly before we take on clients, and debts are chased relentlessly. The results have all had a positive impact on our cash flow and their fee is more than agreeable given their success in the recovery of debts. I cannot recommend Swift Resolution more highly.

Reply from Swift Resolution
After chasing a debt I was owed for the…
After chasing a debt I was owed for the best part of three years I got in contact with Swift Resolution. The team were extremely helpful and talked me through the best route to pursue. After six months they had managed to get the full sum recovered.
I cannot recommend them enough, the team are polite and hard working and keep you upto date on what is happening behind the scenes. I spoke to Chelsea who is part of their Collections Team, and she was absolutely fantastic.
If you are struggling to get back money that is owed to you, these guys are great!
From start to successfully getting the…
From start to successfully getting the owed monies was fast and effective, many thanks.
Extremely pleased !
Being able to use swift resolution was a huge blessing from the minute of first contact to the end of getting my money back from a personal debtor.
Very professional staff that put effort into their roles , good and prompt communication via phone / email , and there is also portal access to view how the payments are going.
As someone with a mental health issue also , I just love how understanding and warm they have been and times they went an extra mile for my requests because it really does allow you to feel that sense of hope !
I know my money would be absolutely unrecoverable without them
Im so so pleased

Reply from Swift Resolution
Eviction and partial debt collection of…
Eviction and partial debt collection of tenant who was non-rent paying and made a complete mess of our small property successfully achieved by Swift……. Just in time for the property to be refurbished ready for Ukrainian refugee family who arrive next week.

Reply from Swift Resolution
I’m really pleased to finally have my…
I’m really pleased to finally have my case settled and my money refunded after years of trying! Swift are really helpful, friendly and made every step very clear, I’ve had great communication from them and have finally been paid the money I was owed!
Thank you.
Very satisfied customer
Very happy with the service I received from Swift Resolution. Got me the money I was owed and saved me a lot of stress.
Would be very happy to use them again (but hope I am never again in the situation where I need to).
Exceeded my expectations!
My experience was not just positive but they really exceeded my expectations by going the extra mile. And been super flexible .
Highly recommend.
First class service
First class service. I was owed money on professional fees from three or four years ago and I was clearly not going to receive anything from the debtor. Chelsea was superb in getting the matter resolved much more quickly than I had expected.
DO NOT USE THIS COMPANY!!
Marie was dealing with my evection case and told me they have sent the writ of possession to the court and the court is taking longer due to covid backlogs.
After two months still no progress.
Contacted them again and they told me the writ will be back in 14 days.
A month after the 14 days I contacted them again and this time it was a new story and they wanted a further £500.
So waited 6 months and got nothing done!!!
And not refunded my original payment of £246.
No writ was ever sent to the court.
TOTAL SCAMMERS AVOID YOU WILL LOSE TIME AND MONEY!!!

Reply from Swift Resolution
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