yyy.com Reviews 

406
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Products ordered and paid for but never delivered. None of my many emails have been answered. Their phone line is dead. It seems the company is no longer operating, yet they continue to accept orders... See more

Rated 1 out of 5 stars

A very disappointing experience! I have chosen to order from Svetila.com expecting a fast delivery. Instead, having waited 3 weeks for the part I had purchased to finally get shipped to me, upon its... See more

Company replied

Rated 1 out of 5 stars

Courteous, but problem was never solved. The new UV bulbs I received did not fit the bulb base. When I told that to "T" in Svetila, his exact email response to me was: "Dear George, Lamp... See more

Company replied

Rated 1 out of 5 stars

used svetila once before and they were fine, so ordered again. on this occasion they took nearly a month to confirm dispatch of goods which never arrived. there was a tracking number on the invoic... See more

Company replied

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1.0

Bad

TrustScore 1 out of 5

406 reviews

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No recent history of asking for reviews

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1.0

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(406)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

as good as it gets!

I have dealt with this company over several years and have always found them helpful, efficient, prompt and professional.
Communications are excellent and you will be hard pressed to get service any better anywhere.

6 February 2012
Unprompted review
Rated 3 out of 5 stars

Out of stock

Products first class, OK prices, but took to long to deliver since items were out of stock.

5 February 2012
Unprompted review
Rated 5 out of 5 stars

Quick, cheap and good service!

If you ever need lights for car or stuff like that, I would recommend svetila. They have a good selection, it's cheap and you get your order quickly. Also if you have any question, they answer them immiedtly.

5 February 2012
Unprompted review
Rated 5 out of 5 stars

Perfect !

I was looking for light bulbs for my old audi 80 car. And they were the only at the best price and they had all i wanted ! Perfect !

5 February 2012
Unprompted review
Rated 1 out of 5 stars

VERY BAD!! I DIDN'T RECEIVED ANYTHING AND THEY DON'T ANSWER TO MY EMAILS!!

On the 29th of November I ordered (and PAYED) an object and still today I don't have received it!! I send a lot of mails in order to inform them but they didn't answer me!!! I WANT MY MONEY BACK!!!!

5 February 2012
Unprompted review
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Reply from yyy.com

Dear Carlo, we inform you before that we made a full refund if (when) we receive package back. And yes, we received it. In Friday. Just before this weekend, when you are wrote this testimonial. You are input a incorrect delivery address. That why we receive package back. We already made a refund of your payment (just like in other similar cases). When the package is shipped, then we can not made a refund before we receive it back. This is a correct business manner. Cases like yours is happens in 1 of 1000 orders. Belive us, that is not our wish to make our customers unhappy. But from time to time, things goes in to the wrong direction...
We hope that we see you again on Svetila.com and we know, if you next time input a correct shipping address that you will receive your order in approx 5 days to Italy. Just like hundreds of ours others customers.

Rated 5 out of 5 stars

the best

Very fast shipping, product as was described. Excellent. Thank you

5 February 2012
Unprompted review

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