Products ordered and paid for but never delivered. None of my many emails have been answered. Their phone line is dead. It seems the company is no longer operating, yet they continue to accept orders... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very disappointing experience! I have chosen to order from Svetila.com expecting a fast delivery. Instead, having waited 3 weeks for the part I had purchased to finally get shipped to me, upon its... See more
Company replied
Courteous, but problem was never solved. The new UV bulbs I received did not fit the bulb base. When I told that to "T" in Svetila, his exact email response to me was: "Dear George, Lamp... See more
Company replied
used svetila once before and they were fine, so ordered again. on this occasion they took nearly a month to confirm dispatch of goods which never arrived. there was a tracking number on the invoic... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wasn't sure it would work, but gave it a try.
I figured I would try it out since the prices were so good. I did have one problem when my order never updated, so I emailed the company. They immediately responded and updated my order. I received it very quickly and everything was in the box that I ordered. Very good prices, very quick shipping.
good value good service
One item wasn't in stock, but was informed in a timely manner and it arrived within the the supplied timeframe.
The item wasn't available elsewhere on line so very happy to find it at Svetila.
Quick delivery. Everything went smoothly and as expected.
I found out about Svetila.com on an Android app (Prixing) that compares prices. At the end, Svetila offers best prices and quick delivery. What else would you expect from a good site?
I would definitely recommend it.
Very good
A serious and fast transaction.
If needed, I'll come back for another purchase.
perfect, shipping is very fast, item perfect
Good attention and service
I am satisfactiry, because the company service has been correct and in time.
Huge assortment, great prices
Svetila offers good quality light bulbs at great prices. They have a huge assortment, so special light bulbs can also be ordered. Nothing to complain about there website and pay options. Even with standard delivery i've recieved my orders within a week.
Unsatisfactory
the bulbs I received were so dim that they barely work. I wonder I'd they were even new.

Reply from yyy.com
Prefect service
Tried to find this type of car bulb and only this company had what I needed.
Excellent customer service.
Buy with confidence at SVETILA. These guys go out of their way to make sure you're satisfied with your purchase and if for any reason, you're not, they make it right for you until you're totally satisfied. This is rare in today's online world. I highly recommend this company to anyone who wants a pleasant shopping experience.
return customer
Trusted brands, fast delivery, appropriate packaging and prompt process status information.
fast and accurate
not receivied my product
pls tell me an email adress where i can resend you my emails

Reply from yyy.com
Easy to work with and prompt
We placed an order with Svetila.com prior to the Christmas holidays and were suprised to have our order confirmed and sent within 24 hours. We were absolutely delighted with the level of customer service.
An excellent company to deal with.
I was very impressed with the price match deal. The response to my request for a price match was instantaneous with no prevarications. The delivery was quick and so when the need arises I will definitely deal with them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







