Survival Depot Ltd Reviews 

387
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Terrible customer service they couldn't care less! product shipped from some backwater in China & never arrived No regibd given! company full of BS just a disaster! spend your money somewhere else... See more

Rated 1 out of 5 stars

Paid £8.99 for a Tec Accessories P7 Suspension Clip as part of a larger order (Order No 20232) which I never received. Instead they sent a cheap flimsy key chain with a shopping kart token branded w... See more

Rated 1 out of 5 stars

Trying to return item as it is not as described and pictures were misleading. Seller won't return emails or confirm return address. Tried two different email addresses featured on website no reply! Th... See more

Rated 4 out of 5 stars

Products have arrived in 10 days, not bad, and were exactly what I had ordered. Unfortunately their customer care didn't reply to my 3 messages (both via email and webform) asking for details about... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Survival Depot Ltd www.survivaldepot.co.uk Based in United Kingdom, London


Contact info

1.7

Bad

TrustScore 1.5 out of 5

387 reviews

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1.7

All reviews

(387)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Items arrived quickly and were exactly as described, well boxed and wrapped with a friendly note. Will definitely use the company again!

29 January 2018
Unprompted review
Rated 5 out of 5 stars

I hope you get the POINT!

This is an xlnt tool. It will be able to make holes in a lot of various media. Probably not metal. This piece is very well made and it should last a long time. I am quite pleased with my purchase. I would recommend this tool.

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Great

Great quality product and it was about half the price of all orher retailers, with fast delivery. Would use again

15 January 2018
Unprompted review
Rated 1 out of 5 stars

Thieves and Dishonest Company

In June 2017 I placed an order (58448 USA) as xmas presents for my Grandson who is a Junior Army cadet. To date after at least 12 unanswered emails my order has not been completely supplied to me. Originally they sent a reply acknowledging receipt of my money paid upfront but since then no communication at all on the status of the remaining items of my outstanding order. Wish they were represented here in New Zealand where I could visit them and demand the non supplied items and money back. My order was done through their USA operation? Very disappointing for my Grandson.

Bill Stratford NZ

12 January 2018
Unprompted review
Rated 1 out of 5 stars

Thievery at its finest !!😡

I ordered a led flashlight on December 15. I received a confirmation email but nothing else about the package. No tracking info or anything. It was a part of my husbands Christmas gifts. Our 7 year old daughter was so excited to choose a present for her dad. It never came in. I have sent several emails in regards to the whereabouts of this package. No response. I’m at the utmost disappointd and angry!! It’s been a month and one week and still nothing ! 3-7 day delivery??!! Ha!! Funny!! Survivalist depot is a scam!! Thieves!!
Order # 69120 , Courtney Lynn

7 January 2018
Unprompted review
Rated 1 out of 5 stars

Order product on the 14 of dec to …

Order product on the 14 of dec to include as christmas gift for my mom and GF.
Said 3-7 days delivery. After three to four unanswered emails and no Tracking number I have lost all hope of getting product. today is the 4th of Jan 2018 and still no word from The Survivalist Depo I had simply asked for tracking number to go with invoice number but all communication has gone unanswered.
they however can send me 1 email per day trying to get me to buy more products.
I was also disappointed that there were sales on this light two days after my order.
I would likely go buy this light from one of the shops locally and gladly pay more for real service vs going through this again.
for the team member who looks at this and questions it here is the copy and paste from the order page below.

Order #69103
Thank you Michael!

5 January 2018
Unprompted review
Rated 1 out of 5 stars

SCAM!

Never got my shipment so I tried contacting them, nothing! Sent numerous emails, nothing! There a scam! DON'T BUY FROM THEM! Read other reviews, same comments.

20 December 2017
Unprompted review
Rated 1 out of 5 stars

5000Lumen Bright 3 CREE …

i have paid for 5000Lumen Bright 3 CREE XM-L XML T6 LED Headlamp and I got nothing I email them and no answer I must have send 8 emails now bad customer service stay away from u can get the same things from amazon or ebay I rather pay a bit more for a peace of mind rather than not getting the order ill be contacting my back so I get my money back if I don't hear from them after this review

16 December 2017
Unprompted review

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