Superdry SE Reviews 

2,128
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

The shopping experience was smooth and easy. I tried to pay twice with ApplePay and it didn’t work, but had no problems with a card. I received my package within four days. The product was exactly as... See more

Rated 5 out of 5 stars

The customerservice was excellent, even if I didnt buy anything today. I found a shirt, but the store didnt have my size, instead of ignoring me the staff helped me order correct size online. This was... See more

Rated 3 out of 5 stars

I think the color is very unclear it says pink, red , dark berry and de color in real life is like purple red, its plasty but still pretty and warm and comfortable wish it was more red tho

Company replied

Rated 1 out of 5 stars

Superdry canceled one item of my order after paying for it. Later, they did not offer any solution more than money refund when they delivery failed to reach me. They just said that now they parcel tha... See more

Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(2,128)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

I had to pay for delivery and returns, even though I payed over 2000SEK? Do not recommend

25 September 2023
Rated 5 out of 5 stars

The customerservice was excellent

The customerservice was excellent, even if I didnt buy anything today. I found a shirt, but the store didnt have my size, instead of ignoring me the staff helped me order correct size online. This was the store for me.

8 July 2023
Unprompted review
Rated 4 out of 5 stars

Good quality and customer service

It has Good clothing with good quality and I felt very welcomed when coming in the store. I bought a shirt because the good clothing and customer service. And I will probably be back in the store if I walk by again.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service and products!

24 May 2023
Unprompted review
Superdry SE logo

Reply from Superdry SE

Hi,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Regards,
superdry care team

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