The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from w... See more
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Easily ordered my padded filet online, delivered to an in post shop very quickly. Didn’t fit so did an easy online return which I dropped back into a superdry shop for a pre generated coded refund. Or... See more
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the... See more
I’ve been looking for cargo shorts for the last few weeks online and many of the high street stores, but they either come down past my knees or the leg openings are bigger than the waist size. In th... See more
Company details
About Superdry - Lakeside
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Lakeside Shopping Centre , West Thurrock, RM20 2ZQ, Grays, United Kingdom
- 01708 891438
4.8
Excellent
271 reviews
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Delivery was good
Delivery was good, quality of the shorts was good although unfortunately Ihave to change for a larger size.
4 August 2026
Lovely Christmas present
Lovely Christmas present from my husband
Comfortable
Fairly light weight
11 December 2025
I’m very happy with my jacket n turtle…
I’m very happy with my jacket n turtle neck jumper I purchased it keep me very warm in winter weather so happy.
11 January 2026
Christmas presents
Bought three items for presents for christmas and was very happy with them.good quality,1 item was a bit big so I took it back to the shop and exchanged for a smaller size was no problem staff very helpful at lakeside.
5 January 2026
really bad experience didn't get my…
really bad experience didn't get my parcel yet i ordered 2 weeks ago
26/12/25and try to contact you but nobody response
27 December 2025
Lovely coat
My daughter loved her coat — it’s on trend and competitively priced. We needed to exchange it for a larger size, and the process was quick and straightforward.
20 December 2025
Great product and was,advised of…
Great product and was,advised of guarantee/warranty on purchase.
29 December 2025
The girl in the counter was polite and…
The girl in the counter was polite and helpful
23 December 2025
Staff very helpful and friendly
Staff very helpful and friendly.
Bought a lovey coat for me and my girlfriend, my size not in the store they ordered it and came next day.
11 December 2025
The assistant was so helpful
The assistant was so helpful , helping us fine the items we were looking for
18 December 2025
Lovely jacket !!!…
Very nice jacket and at a reasonable price too very pleased with my purchase.
20 December 2025
Thank you
Thank you and sorry we toke our choosing the coat and thank you for not kicking out at closing will be back soon for more but will come earlier
15 December 2025
Your staff are absolutely wonderful and…
Your staff are absolutely wonderful and welcoming and very helpful, the items in your store are made with Excellent quality and it was a pleasure shopping in your store at Lakeside Thurrock.
13 December 2025
Excellent service
1 December 2025
Pleasant helpful staff
14 December 2025
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