I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... See more
I expressly asked not to receive any mails other than the receipt. Your sales personnel at the till assured me that was the case yet I am being spammed by you for feedback. The purchase was fine other... See more
The store was well stock and everything was easy to find. The customer service was excellent and very friendly. My daughter loved the jumper I brought her and products appears to be high standard.
Company details
About Superdry - Guildford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
North Street, GU1 4YT, Guildford, United Kingdom
- 01483 453890
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice jacket
The shop was ok, quite full of stuff but good. The jacket we got seems to be good quality. Good customer service at the till.
The store was well stock and everything…
The store was well stock and everything was easy to find. The customer service was excellent and very friendly.
My daughter loved the jumper I brought her and products appears to be high standard.
Lovely service
Slightly slow but thoughtful and detailed service - very kind helpful and attentive really enjoyable shopping experience!
Great brand good quality & styles…
Great brand good quality & styles something for all ages and staff helpful
Very informative staff- as I was buying…
Very informative staff- as I was buying a gift offered an email receipt and explained the return process.
Great product range and helpful members of stafff
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still going strong.
I really enjoyed visiting the well-stocked Guildford Store where I was helped by the friendly staff.
Very helpful staff
Very helpful staff. Lovely item and good quality at very competitive price.
Young lady helped us and was very…
Young lady helped us and was very helpful, and we are very pleased with our purchase
Your website is very good to navigate
unfortunately my fault I bought the ski jacket and pants which were lovely fit and look just I went a size up due to layers I will be wearing !
I think I need my normal size 12 which I will have to buy and return which ever one is best! Thank you so much Xx
Good and Bad
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! However on line doesn't accept Amex meaning after several attempts I had to use a different paymwnt card. A bit frustrating and time consuming
The Guildford store is fabulous with…
The Guildford store is fabulous with great stock levels and lovely staff.
Great quality jacket and brilliant…
Great quality jacket and brilliant customer service.
Staff very helpful and patient with…
Staff very helpful and patient with gift card and discount issues
Excellent customer service…
Another excellent day's shopping at Superdry Guildford. Staff very helpful. I pity the poor assistant who had to assist me purchasing my sweatshirts and lumberjack shirt. Very patient and professional.
When visiting the store please remember to bring the staff Galaxy chocolate.
Keep up the good work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







