Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
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Decent item, but staff were more interested in chatting with each other than service
Ordered a 'click & collect' once again to ensure that the item I wanted to buy was in store and by ordering 2 sizes was certain I would be able to choose the best fit. Regular notifications throughout... See more
Helpful staff solved a sizing issue on a returned product with no label and no receipt ( but proof of purchase) Couldn’t have been more understanding, and sorted the situation without drama. Only c... See more
Company details
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
4.6
Excellent
499 reviews
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Disinterested staff
Decent item, but staff were more interested in chatting with each other than service
25 April 2026
Staff were very helpful and cheerful…
Staff were very helpful and cheerful love the clothing
23 April 2026
Great fabrics, style, service
Great fabrics, one of my favourite styles, friendly and quick personnel - great experience shopping.
19 April 2026
Short Duvet Puffer Jacket
Easy to order & collect. And I tried it on instore when I collected, just incase it didn't fit. Staff were friendly & supportive. I got a real bargain as the jacket was on sale. Beautiful colour, so warm & light puffer jacket. I love this style, not too long or to short, just right for me.
15 March 2026
A very pleasant experience with…
A very pleasant experience with excellent customer service
22 March 2026
Quality of the clothing
Quality of the clothing, is very good, sizing is accurate. Staff are very helpful, friendly and polite.
9 March 2026
The lady on Bluewater who served me was…
The lady on Bluewater who served me was really helpful and friendly. Everyone has complimented me on the coat.
10 March 2026
The shop assistant that looked after us…
The shop assistant that looked after us was so helpful, a real asset to Superdry.
2 March 2026
Warm padded coat
Coat was just what I was looking for, perfect for the cold weather, good price and friendly staff
19 January 2026
Superdry products are high quality
Superdry products are high quality, fit well and look great. Staff are helpful and stores are well designed.
15 February 2026
Blue water superdry…
I visited blue water superdry store good range of clothing although low amounts of larger size range size large 16 .
It would be good good if superdry would make men’s slips briefs again they always sold out quickly and like all superdry clothing it good quality
22 February 2026
Great customer service in store…
Great customer service in store *(Bluewater store). We had an issue with one of the items we were purchasing and the manager immediately resolved the issue.
24 February 2026
The staff at the Bluewater store
The staff at the Bluewater store on Thursday 12 Feb, were very helpful and made buying a coat for my daughter very easy.
15 February 2026
Prompt service couldn’t fault it
13 February 2026
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