sunriseslots.com Reviews 199

I won $300 on the 8th of September it was approved on the 17th here it is going on the 3rd of October nothing still.. they said 7 - 10 business days for approval and another 7-10 business days for them to send it out and if I didn't have it by the 2nd to get in touch with them and did that and they said whenever they get the approval I'll be the 1st to know like yall rude for all the wrong reasons LET US PLAY WITH YOUR MONEY AND SEE HOW HAPPY YALL ARE. THEY WILL NEVER GET A DIME OUT OF ME AGAIN UNLESS I GET MY MONEY WITHIN THE NEXT HOUR AND ITS ALREADY 6P...

Well I just hit for $12,832 then came on here and see all these negative ratings....I really hope it goes well for me, I really need this money badly just like everyone else these days I'm sure....wish me luck

Update 9/30- still no payment. They are still telling me to be patient. I have been very patient. I do believe I am getting scammed.

Username: wn5e9a7pm4

I won 5k at the end of July. I had to split it up into 2 checks due to the amount. I received the first check in the mail in the allotted time. Same day same withdrawal same amount til this day almost 2 months later I still have not received payment. They keep telling me to be patient. I believe I have. No tracking number. They said once it goes to the third party for payment which was on 8/29 that they have no access to the information. I find it hard to believe they have no contact with the place that sends out payments for them. I call BS . All I want are my winnings. You take my deposits fast enough. Please pay at a decent timeframe. It is frustrating and I will not pay with this site again

Been waiting over a month for my payout I think they do it to make people give up they sure took my money with ease though I will change review if I'm ever paid but they keep giving me the run around actually none of their sister partners has paid and I'm not adding anymore money until they do you want us to follow the terms but make sure you put terms in place to cover every angle for you if I knew this I would have never made a deposit it's not right you put all this fine print just to make people give up this is the only company that does this and no company will make it in long run doing this you have forgot customers is what pays your bills this is why your revenue is 5 million but you can't even pay the most simple payouts ill contact family attorney at end of month if I haven't received payment it's the only way they will do something

They took away all the money I won asap quick.. they are straight up punks

I already made several deposit in the thousands now that I won 23,000 thousand they make it so hard to withdrawal from here never seen nothing like it and then have you not knowing when you’ll get cashed out I gave up on this joke of a casino site ripped me off wish I was out there in Nigeria that should of been red flag

This is the worse casino yet. Going on 2 months since my approval for payout . I've yet to receive my winnings. Keep getting the same thing told to me. Sad sad casino.

It’s not just sunrise but it’s all inclave casino games I had $500 worth of non deposit free chips & spins winnings in different casinos websites but was denied my withdraws because they said I token too many back to back free bonus chips/spins that’s against the rules they tell me but I don’t remember doing that plus if it’s not allowed why not just block peoples from doing it, So all that afford playing through $10,000 plus for days just to get slap in the face their bonus rules aren’t transparent at all and very unfair just another scam system!

Requested a withdrawal on June 25th and it's been "escalated " like a dozen times now. Whole thing seems to be fake and I most likely won't be getting my $900. I was so patient with them for 2 whole months but when other casinos pay overnight or same day, there no excuse.

UPDATE: I am pleased to announce that I have received my withdrawal of $900. The date it was approved was (7/4) and was sent out officially on (7/23). Almost 3 months for a withdrawal. Do not play on here I might be one of the lucky ones.

After several hours I won $583 and continued playing and my money quickly disappeared. I have sent several messages to customer service but no response. There is no way to contact them.
Luego de varias horas gané $583 y continue jugando y rapidamente desaparecio mi dinero. Le he enviado varios mensajes a costumer service pero ninguna respuesta. No hay forma de contactar con ellos.

Sunrise Slots closed my account and kept my deposit money the second I completed the verification process to claim the maximum bonus payout amount of $400!

The second after I submitted my last verification document allowing me to withdraw the $400 Bonus plus the mandatory deposit, I message flashed across the screen saying that my account had been closed and Sunrise has the rights to cancel any account for any reason, ultimately without any reason, at all and will keep your so-called "no risk deposit.

As they write, "We regret to inform you that your casino access has been revoked. The decision is, unfortunately, irreversible. Any casino account can be closed solely at our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party payment service providers." According to that passage, they reserve the right to cancel any account at anytime they choose for not any reason, but for actually no reason at all. This sounds like nothing more than a scammer using a bunch of clever sounding rules avoid paying legitimate winners their rightful winnings but goes so far as to actually keep your private funds which are mandatory to deposit and called "no-risk." New Players, do not sign up here at Sunrise Slots. PS, I opened a new account completely unattached from my old one, and the same exact thing happened again! They closed my account after I turned in the last verification document, kept my deposit, and left me with zero recourse to recover as they ban your login from the website and receive an error message saying, "Oops, something bad happened. And if you are signed up with Inclave, these A-holes don't just block you from their site, they block you from logging into every casino site within Inclave that uses your email. Nice, huh?

I can not believe how long its taking for what was supposed to be an instant payout. It's been almost a month and I'm still waiting. I'm not sure its ever gonna get to me.

I think we should start a law suit against Sunrise slots. They kept my first winnings of 150.00 said I was given too many free coins now they give ever damn excuse not to pay people on their withdrawals

Been waiting for almost Two months for payment, and then I get logged out from the site and can’t log back in. You guys owe me 700 dollars

Run people run. I have been waiting since July 19th for 2500 dollars evey single day I am told the same thing. Sorry we will escalate it for you. Everything is the finance departments problem. I screenshot every conversation I wish I could post them on here. They are scam artists so be careful.

If only I can give it a negative star! I invested a lot of $$ and when I won $2000, they took forever to approve my withdraw. All my verification was approve as well. I asked for a check and they told me only wire transfer so I had to submit more info on my bank account. Still find every reason to reject my winning. I spoke to so many operators and it’s all BS! Back to square 1. They are so easy to take your $ and will not pay you! I will no longer spend a penny here ever again and I do wish I was warned and saw all these bad reviews before having them scamming me! Beware everyone! Don’t play here! Great slot games but horrible site to play when it comes to withdrawing.

* Update
Sunrise finally paid me. They did pay me the full 2,300. Sunrise is legitimate, but if your playing in hopes of a quick payout you might want to play elsewhere. However, I they did finally pay me but it took nearly 4 months.

Where Do I start? This establishment is a scam. They have no problem taking your money but when it comes to verifying getting paid out asking for withdrawal or actually getting a withdrawal the process is so lengthh. Beginning with getting verified that takes 7 to 10 days after that's verified then you have to ask for your withdrawal which takes 7 to 10 days after that they have to verify the withdrawal after that's verified and approved that takes 7 to 10 days so there's 30 days right there just to get approved and through all the processing. I was approved for my withdrawal on May 8th it's now August 19th I still have not received one penny the come company has not contacted me emailed to touch base with me to give me an update I have contacted them literally every single day since May 8th via live chat and also through their email and get pacified and told the same thing The first excuse I got was I was not a Bitcoin deposit or at that point and if I deposit it through Bitcoin then they could withdraw me right then within that day so I did that that was a lie then when I asked the next day why I hadn't been deposited yet it was because their third party third party processor had a backup with the withdrawals in Bitcoin which is unheard of that takes two seconds to deposit in Bitcoin then it was they go through third party processors and it's out of their hands then the next excuse was it's being expedited and 24 to 48 hours I should be paid. That was a lie then it was well we're having issues with our Bitcoin right now so if you want to give us your bank wire information for a wire transfer we could expedite that today which I refuse to do because I want them having nothing to do with my bank information. What else have I been told so many different lies but rest assured you you are going to get paid you will be paid rest assured that's all I get keep getting told rest assured or sorry for the delay we can rest assure you'll be paid soon very soon it's in the process as soon as we hear anything we will let you know Don't give them your money You're just going to lose any penny you put in there You will not get paid back I was a depositing customer and like I said as of yet I still have not got paid some of the some of the more older reviews said that one to two months they got paid finally but that hasn't happened for me yet and I think that they've scammed so many people now that there does not paying anybody heat my warning and play somewhere else if they do end up ever paying me I will update this email or this review and let you know I'll know if they actually did pay me or not. Unfortunately my hopes aren't very high. it's not looking so bright. Shame on you sunrise slots !shame on you! Bad business You're practicing bad business

I put in for a withdrawal in the end of May 2024 it is now august 16 and still nothing! It’s been approved and supposedly wired about 3 weeks ago and still nothing!! I also won another 714 the very next day, that’s been approved for a long time but not wired yet, and a jackpot that I had to put 5 withdrawals of 2500 and nothing on that yet either! Totally NOT cool!! Has anyone gotten paid from sunrise?

I hit a jackpot for $6700 I have been told my pics are no good when i send them documents. They even made my come up with a birth certificate.Customer service sucks but there are a couple that seems to take the time to try to help. I had to buy a camera so i could get a good enough pic off my birth certificate. I have been sending documents over and over. I contsact them to see if my Birth certificate went alright and one said it was to blurry the other said it was never recieved. There favorite way to end a chat is, you need a Green Card, Birth certificate to prove you are a citizen. I figured my California ID would cover that because if you are not you wont get no ID or license.So today I sent really good pics of my ID and Birth certificate but i think i will never see the money.I hate to say this ond i never wish bad things on people but i hope the rotten ones have a horible life and something really bad happens to them. Because what they are doing is wrong and Karma will probably not get them because they dont know right from wrong. AAnd i figure Karma get people who know right from wrong but just does it any ways. These people will keep lying to you like its the right thing to do. Dont play there. I thought when i hit thet jackpot i am going to be able to not worry about money for a little while, since I live on soc sec payments. Man it hurt bad when i realised i would never see the money but from what I read. If people cannot get a $100 payout what are my chances at getting almost $7000. I have 2 pending payouts that = $3500 and the rest i have been just going crazy betting like 8 dollars a spin and have about little less then $2000 left. I did get it up to $8000 but its going down hill now but its fun. These people really suck. I worked in Casinos a good part of my life as a table games dealer and poker dealer and what a difference getting paid from sunrise slots compared to brick and morter casinos. But I have been playing at Limitless casino and they always have my crypto payment in about an hour and you can withdraw some huge amount every day but once per day and like I hate to misquote but people dont win enough anywhere to to worry about getting your money from them. And its easy to get verified. And i am in no way Afiliated with Limitless Casino. Trust me Bovada, Ignition, Limitless, Bet online are much better choices. But i never delt with cripto till just a few months and the payout from a legit Casino like limitless it fast and easy.

I won 5000.00 legally, and they say I must only do a wire transfer. I have Capital One, a MAJOR US bank that accepts international transfers, and they said my bank is "restricted" I have been dealing with them for three weeks, and it's not looking good. I will stay on top of them until they pay. They also say they cannot pay in crypto. So, basically, they are telling me to open another checking account that is not "restricted" before they can pay out.

* EDIT - Multiple requests for documents and bank information. Everywhere I turn they say they need something else, or my bank is restricted. I have sent them two bank account information. They won't send me crypto. According to them, it's my fault.

They are offshore Nigerian scammers who have no intention of paying you one dime. They will keep you going in circles. No contact other than email and chat. Multiple people responded with fake names.

This group also operates under Planet 7 Casino, Raging Bull Casino, Slots of Vegas Casino, Cool Cat Casino and Silver Oak Casino.

EDIT 2: They are now telling me to open a checking account with Citibank. But, in the same chat, they stated they will not wire money to a checking account that is less than 6 months old. You can't win with these people. I am not giving up. I am going to pester the hell out of these people.

These websites are being hosted at an Internet Provider (ISP) in Canada. More details as I find them.

EDIT 09/01/2024 - Unwilling to pay. This site will completly steal your money. If you like just throwing your money away, this is the site for you.