Stuff4Beauty Reviews 42

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I received a defective product and tried to call company. The phone number is no longer in service. I tried emailing company but got no response. They don't however, have a problem taking an order. I'... See more

Rated 1 out of 5 stars

Ordered an OSIS 4-play moulding paste on t he 13th of Jan, and still haven't received delivery. No way to track the product. Customer service phone number is useless as they just have a templated voic... See more

Company replied

Rated 1 out of 5 stars

My favorite hairspray was being discontinued and I decided to buy 4 bottles to last me a while. I thought I bought 4 30 OZ cans at a normal price. In stead 4, 3 OZ cans arrived at a price double what... See more

Rated 1 out of 5 stars

I ordered 11 cans of BioSilk hard to hold finishing spray in good faith. They subtracted $105.88 from my account and then told me the cans were defective. This was started on October 31. It is Nove... See more

Company replied

Company details

  1. Wellness Center

Information provided by various external sources

Salon Hair Products at discount prices with free shipping. Some of our discounted name brand salon hair care products include Aquage, Biosilk, Graham Webb, Matrix, Tigi, Catwalk, Artec, Iso, Kenra, Bain de Terre, Redken, Wella, Sebastian, Paul Mitchell, Pureology and Discount Nioxin hair products


Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to reach company defective product

I received a defective product and tried to call company. The phone number is no longer in service. I tried emailing company but got no response. They don't however, have a problem taking an order. I'm a long time customer of stuff4beauty and I'm pissed off about not being able to reach someone about the problem. Suzie Gibson 901-827-8757

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Ordered an OSIS 4-play moulding paste on t he 13th of Jan, and still haven't received delivery. No way to track the product. Customer service phone number is useless as they just have a templated voice giving fixed instructions. Tried tracking using the order number on their website, but everytime it says thei will send an email update, and I have never received one. Check my spambox too for the updates. Poor business ethics, pathetic service, and zero responsibility towards customers. First grade IDIOTS !

6 February 2018
Unprompted review
Stuff4Beauty logo

Reply from Stuff4Beauty

Your card was never charged.
We have tried numerous times to reach out to you via voicemail and email. We never received a reply from you.
The product you ordered has been discontinued.

Rated 1 out of 5 stars

It took a month to finally receive my order

I do not recommend purchasing anything from this business if you expect to get it in a timely manner. It took 30 days exactly to finally receive my order.

29 November 2016
Unprompted review
Stuff4Beauty logo

Reply from Stuff4Beauty

We apologize for your wait time of 14 days until the order was able to ship and that you were not receiving our messages. We sent you several eMail notices and phone calls about the manufacturer backorder with the option to cancel. Backorders sometimes can and do happen due to supply in demand or production issues. We always send out courtesy notices with the option to cancel if this happens. Generally, 99.999% of orders received are shipped within 24 hours.

Rated 1 out of 5 stars

Disappointed!

I ordered 11 cans of BioSilk hard to hold finishing spray in good faith. They subtracted $105.88 from my account and then told me the cans were defective. This was started on October 31. It is November 14th and I have been told repeatedly they refunded my money. I have never gotten my money nor the product. I do not feel things have been handled well and I feel my money.

15 November 2016
Unprompted review
Stuff4Beauty logo

Reply from Stuff4Beauty

We refunded your money immediately as soon as your eCheck cleared and we went to ship your order. When the Paypal eCheck cleared after the normal 10 days it takes to clear a Paypal eCheck, we quality tested the shipment and found that the cans of Biosilk did not spray correctly. We are sorry you are having issues with Paypal and it appears you are having difficulty receiving emails.

Oct 28, 2016 Payment From Sa***** I******.The money has been returned to the sender's PayPal account.
Related Transaction Nov 6, 2016 Refund Completed ... -$105.88 USD $3.07 USD -$102.81 USD

Rated 5 out of 5 stars

honest business!

i always buy deva curl products from stuff4beauty for 2 years. great and fair price. the products have shipped at my house on time and always early! not only that, free shipping if bought anything over 50 bucks! best recommendation!!!!

17 January 2013
Unprompted review
Rated 5 out of 5 stars

I can't go one day without this product!!!!!!

Are you kidding me? This is the best thing to come down the pike! Genie Line Smoother...I saw it on HSN several years ago and have gotten and used it every day ever since! I LOVE IT! And it's affordable, unlike many of the other products that want over $100 an oz. As long as Genie Line smoother is offered, I'm a customer! AND Stuff4beauty makes it so easy to buy! THANKS!!!!

27 December 2012
Unprompted review
Rated 5 out of 5 stars

Stuff4Beauty is Great!

Stuff4Beauty is a great company to order from. They are very helpful and quick with delivery. I would recommend ordering your next beauty products from them!

6 September 2012
Unprompted review
Rated 5 out of 5 stars

5 STARS DEFINITELY !

Have ordered my favorite Purology hair products two times before
from Stuff 4 Beauty, and ready to order again!
Excellent experience, great customer service, they know the products that they sell, great prices and fast delivery.

8 August 2012
Unprompted review
Rated 5 out of 5 stars

Great Prices!

My salon got me hooked on a keratin treatment for my out of control hair. But buying through their shop was so expensive and I had to buy it as part of a kit that had other products I didn't need as frequently. Stuff4beauty.com saved my hair!!!

9 July 2012
Unprompted review
Rated 5 out of 5 stars

Found My Product!!

I fell in love with John Frieda Ocean Waves YEARS ago! So when they discontinued this item, I went on a quest to find the last remaining bottles. Stuff4Beauty has some of the only bottles left and although the price has increased quite a bit, I am so excited to still get my favorite product!! Service is fast and hassle free. I highly recommend checking out Stuff4Beauty for all hard to find/discontinued beauty products!

26 June 2012
Unprompted review
Rated 5 out of 5 stars

Love what they offer!

I was searching high and low for several beauty (hair) products online. I hate paying the high mark-up at a salon. I found several of the products I wanted at stuff4beauty.com...and then some! I ordered my products which were reasonably priced and received my order within a week. I highly recommend stuff4beauty.com and will continue to buy my hard to find and even not so hard to find beauty products...their prices and service are hard to beat!

10 April 2012
Unprompted review
Rated 5 out of 5 stars

stuff4beauty

I have been ordering from stuff4beauty.com for several years now. They always carry the discontinued products I cannot find in retail stores for a fraction of the price. Shipping is always quick and comes with free samples. I highly recommend ordering your beauty supplies from this company, especially hair care products.

30 March 2012
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchases!

I was attracted to this website because of their great prices and selection. I was even more pleased when my order was received quickly and very well packaged. I will definitely order from them again and recommend this website to others.

29 March 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding prices!!

The items were all in tact and arrived promptly. The salespeople were very helpful! Second time shopping on this site and I am very happy with them.

28 March 2012
Unprompted review
Rated 5 out of 5 stars

Quality Products for Low Prices

I'm a bargain shopper, and will surf the internet til I get the lowest price. That is where I found Stuff4beauty. They had the lowest prices on the items that I needed. For an added bonus, the customer service is excellent & the free gifts that I receive with my order is a bonus! We highly recommend this company.

24 March 2012
Unprompted review
Rated 5 out of 5 stars

A winning company!!

I have been ordering products from stuff4beauty.com for over 5 years and have NEVER been disappointed!! The shipping is always reasonable & prompt with the items packaged carefully. And I LOVE the variety of products they carry. I live in a small town and it is difficult to find certain products. And if you do, the price is ridiculously inflated. I love that stuff4beauty.com not only has current products, but also many discontinued ones.

Put it all together - great products, great prices, quick & cheap shipping, and great service - and you have a real winner in stuff4beauty.com!!

20 March 2012
Unprompted review
Rated 5 out of 5 stars

Great Company

I have ordered from stuff4beauty.com for several years now. Their prices are the best I've found on the internet, and the shipment comes well packed in a very reasonable time. They always have the Aquage products I'm looking for, and I no longer have the hassle of finding a local salon with the product In stock. Keep up the good work!

Suebabe
Sebring, FL

15 March 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look