Student Storage Box Reviews 

105
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

What made my experience great was how easy the website was to navigate and understand. Customer Service was very responsive, and the rates were affordable. I also loved that they delivered my item... See more

Rated 5 out of 5 stars

Simple to use, very fast shipping too it arrived within 48 hours across the country, they arrived in the same condition they were sent, which can be a hit or miss with large packages, so good care w... See more

Rated 5 out of 5 stars

Great service and pricing for storage and moving your luggage. For the past 6 years, I have been using this service, and it has been great!

Rated 1 out of 5 stars

I only recently felt able to write this review because the experience was so stressful. I never received the boxes, tape and labels needed for my scheduled collection, despite contacting the compa... See more

4.2

Great

TrustScore 4 out of 5

105 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(105)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

It's an overall great service

It's an overall great service, with the free boxes and flexible time selection. It's very easy to use and hassle free. Last time I used the service, there was a slight delay in receiving my boxes back, but thankfully I was notified of the reason and reassured that they would be delivered as soon as possible. All I can say is they keep their promises.

20 September 2023
Unprompted review
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Rated 5 out of 5 stars

Overall positive

I have used the shipping and storage service in this company. I can freely choose when I want to deliver the box and receive them freely.

They do not deliver during weekends, but they tend to deliver everything earlier than the set date. So it is not a problem for me.

The 6 boxes arrived safely and and in time, they even arrive earlier which is perfect!!

Although one of my luggage arrived late for a few days, it did not matter that much. Considering its price and service, it is totally worth it. Overall I will recommend this company for shipping :)))

24 September 2023
Unprompted review
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Rated 5 out of 5 stars

Nice service

Very nice service. Everything kept intact. Thanks for the devotion!

16 October 2023
Unprompted review
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Reply from Student Storage Box

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Rated 5 out of 5 stars

SSB was really helpful

SSB was really helpful! My service was on time and everything was secure!

22 August 2023
Unprompted review
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Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan, both for collection and return delivery.
Got worried as I could not log in anymore on the website, to confirm return dates, but got help in the following hour, and that was fixed.

4 September 2023
Unprompted review
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Rated 5 out of 5 stars

Student storage box is amazingly good

Student storage box is amazingly good and is very convenient and cost effective for students. The boxes arrived in the same pristine condition as we sent them. Alex was very helpful! Would definitely use them again!

22 September 2023
Unprompted review
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Rated 5 out of 5 stars

International student

As an international student with no family in the UK, i was quite worried about whether all of my belongings will be stored safely or not. However, this service did not disappoint me at all and i found it extremely helpful. All my belongings were collected for storage and delivered to my new address on the exact date as requested along with no damage. I’d highly recommend this to everyone!

15 September 2023
Unprompted review
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Rated 1 out of 5 stars

Hostage

Horrible service. I am an international student and my friends and I decided to store our stuff through the summer break. The pick up process was easy, but the delivery? Hellish.

According to the company, something went wrong where a partner or something was liquidated and so our delivery is delayed. Ok. Fine. That's not their fault. . . Except those problems don't happen over night. No forewarning, no attempt to reach out and work something out, just, "sorry, it's delayed, he's £15 and a discount for next time."

We're sat like sitting ducks. We check tracking everyday and nothing. They even had the foresight to say "dont contact us pwease, were working really, really hard". Wow, that sucks, almost as much as having to buy all your essentials back. The service may be good, who knows, but they SUCK at communication.

All in all, if nothing goes wrong, good service. I don't doubt the competence or ambition of the workers, but they need to improve heavily on communication. Especially because they are handling people's valuables.

18 September 2023
Unprompted review
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Reply from Student Storage Box

We have never had a customer called Kyo Ki. We asked Trustpilot to request additional information from the author of this review and Trustpilot informed us that the author didn’t respond.

Rated 5 out of 5 stars

Great great service

Great great service. From the booking process to final delivery,everything was very smooth which saved me from a lot of stress. Thanks to Alex Darrell for his excellent service.

26 May 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. I stored my stuff for about 7 months and asked for delivering in and out. The service is amazing and I got nothing damaged. Cost is cheaper than other companies. Inquiry can be reached and received reply quickly from its platform. Strongly recommended!

15 January 2023
Unprompted review
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Rated 5 out of 5 stars

This was a super service provider

The service was easy to book, they picked up and delivered the big box very fast and the price was really affordable. The step to follow the service as easy too, very happy customer!

7 October 2022
Unprompted review
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Rated 5 out of 5 stars

The boxes arrived in good time

The boxes arrived in good time. They were sturdy and large enough to carry. I would buy again next time I move house

4 October 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. From the delivery of sturdy boxes, to the timely pick up, storage and delivery to my new address, SSB completed every stage without a hitch. Their instructions were clear and easy to follow. The delivery person was super kind. The entire experience was well managed, convenient, and cost-competitive. I am very grateful for their professionalism, which made what I thought would be a stressful experience into smooth sailing. I will definitely use them again.

5 October 2022
Unprompted review
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Rated 5 out of 5 stars

Convenient and affordable

Student storage box made my life so much easier. It’s such a convenient service with reasonable prices. My boxes were delivered well within time if not earlier. The boxes were sturdy and I could fit all my stuff in easily. Thanks SSB!

7 September 2022
Unprompted review
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Rated 5 out of 5 stars

saved me lots of stress...

Smooth process, the service is very easy to use and definitely competitive cost-wise! Got email updates along the way which was helpful (when my things were picked up, when they reached the warehouse, when they were ready to be delivered again etc.).
Had stuff stored for around two and half months and the boxes all returned with no problems.
Overall great experience, definitely saved me a lot of stress both end of semester and at this beginning of a new one:)

16 September 2022
Unprompted review
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Reply from Student Storage Box

Thank you for the positive feedback!

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