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Store First Self Storage - Burnley Reviews 37

TrustScore 4.5 out of 5

4.7

Store First Burnley, Enterprise Way, Empire Business Park, BB12 6LT Burnley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff were very professional, they took time to walk us through everything and made sure we were fully informed. The unit was perfect for what we needed and with 12 weeks at 50%, this made it very... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful team. I’ve used Store First many times and would highly recommend. Straight forward no hassle 100% trust worthy. All areas are spotlessly clean with 24 hour access . Great... See more

Company replied

Rated 5 out of 5 stars

Their van arrived promptly, their admin's instructions were clear, their premises were clean and accessible. In short, what's not to like?

Company replied

Rated 5 out of 5 stars

Daniel and his crew made everything clear and straightforward. Since initial unit also taken an additional unit and the site have toilet facilities and even a number of desk spaces for those wishing t... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

About Store First Self Storage - Burnley

Written by the company

At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.

Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.

Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.

Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.


Contact info

  • Store First Burnley, Enterprise Way, Empire Business Park, BB12 6LT, Burnley, England, United Kingdom

  • 01282 899 899

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
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2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

House clearance 10-04 26

Their van arrived promptly, their admin's instructions were clear, their premises were clean and accessible. In short, what's not to like?

11 April 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your fantastic feedback from Burnley! We’re pleased to hear the van arrived promptly, the admin team provided clear instructions, and that you found our premises clean and easily accessible. It’s wonderful to know your experience was smooth and hassle-free!

Rated 5 out of 5 stars

Professional and concise!

The staff were very professional, they took time to walk us through everything and made sure we were fully informed. The unit was perfect for what we needed and with 12 weeks at 50%, this made it very affordable whilst feeling confident in the standard of the storage site.

1 April 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your thoughtful review! We’re pleased our Burnley storage team were professional and took the time to keep you fully informed. It’s great to hear the unit suited your needs perfectly and that the 12 week 50% offer made storage affordable while maintaining your confidence in our site’s quality. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, exceptional staff.

29 March 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for the great review for our Burnley self storage! We're pleased to hear you've had excellent service with the 'exceptional' team. Thank you for being a valued Store First customer.

Rated 5 out of 5 stars

Very friendly and helpful team

Very friendly and helpful team. I’ve used Store First many times and would highly recommend. Straight forward no hassle 100% trust worthy. All areas are spotlessly clean with 24 hour access .
Great prices with good discount options to help save money. Burnley’s team have excellent customers service.
Thank you 👍🏼

28 March 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your glowing review! We’re proud that our Burnley team’s friendly, helpful service and spotless facilities have earned your trust time and again. It’s great to hear you appreciate our straightforward process, 24-hour access, and value-packed pricing. Your recommendation means a lot—thank you!

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, took me to see the unit to ensure it was tne correct size. Would definitely recommend

27 March 2026
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Reply from Store First Self Storage - Burnley

Thank you for your great feedback! We’re glad our Burnley team was helpful and took the time to show you the right unit size. Your recommendation means a lot - thanks again for choosing Store First!

Rated 5 out of 5 stars

The process from the start to finish…

The process from the start to finish was easy and all staff friendly with straightforward advice.

24 March 2026
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Reply from Store First Self Storage - Burnley

Thank you for sharing your positive experience! We’re glad the entire process was easy and that our friendly staff could provide clear, straightforward advice. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Brilliant overall service

Brilliant overall service - pick up on time - clear comms in advance, impeccable facility and friendly service and professional service - really impressive

10 March 2026
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Reply from Store First Self Storage - Burnley

Thank you so much for your wonderful feedback! We’re thrilled to hear you found our service punctual, clear, and professional. It’s great to know our Burnley storage facility and team made such a positive impression. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, I’ve never used any storage before, but it all went very smoothly, many thanks to the Burnley team.

7 March 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your wonderful feedback! We’re so glad our Burnley team made your first storage experience smooth and helpful. Thank you for choosing Store First.

Rated 5 out of 5 stars

It was a quick and easy experience the…

It was a quick and easy experience the gentleman that assisted me was professional and it was a simple process to show me my storage unit.

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for sharing your experience! We’re glad to hear the process was quick and easy, and that our team member provided professional and helpful assistance. We’re always here to make your storage experience smooth and straightforward!

Rated 5 out of 5 stars

Daniel and his crew made everything…

Daniel and his crew made everything clear and straightforward. Since initial unit also taken an additional unit and the site have toilet facilities and even a number of desk spaces for those wishing to work from the site.

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your wonderful feedback! We’re delighted to hear that Daniel and the Burnley team made everything clear and straightforward for you. It’s great to know you’ve taken an additional unit and are making use of the facilities, including the toilets and desk spaces. We’re always here to support your storage and workspace needs!

Rated 5 out of 5 stars
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for the 5 stars for our Burnley self storage - we're pleased to hear you've found the team friendly and helpful! Thank you for choosing Store First.

Rated 5 out of 5 stars

Excellent service from Lesley

Excellent service from Lesley, a pleasure doing business with you

27 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thanks for the great review for Lesley and the Burnley team - it's absolutely our pleasure! Thank you for choosing Store First!

Rated 5 out of 5 stars
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for the 5 stars for our fantastic Burnley team - we're glad it has been an easy and professional experience. Thank you for choosing Store First!

Rated 5 out of 5 stars

Units easy to manage and staff are…

Units easy to manage and staff are always ready to help 👍

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your feedback! We’re glad to hear you find the units easy to manage and that our team is always on hand to help. We really appreciate you taking the time to share your experience with the Burnley store.

Rated 5 out of 5 stars

Satisfied client

The 24 hour availability to the site is a real game changer it’s secure clean and well managed I’m happy to leave my items there whilst
I need the extra storage space

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for your feedback four our Burnley store! We’re thrilled to hear that our 24-hour access, security, and well-managed facilities make your storage experience easy and stress-free. We’re glad you feel happy leaving your items with us!

Rated 5 out of 5 stars

Just A Fantastic Service

An amazing find. From the start, Dan was friendly, open & obviously proud of the facilities on offer.
The place is huge but is separated into differing all modern buildings.
Parking is plentiful including blue badge spaces.
There is a lovely reception which leads into a warm refreshment area with complimentary tea, coffee etc for customers to enjoy.
Onto the storage itself. Incredibly clea & light. Goods lifts are essential & there are plenty of available trollies to borrow for loading/unloading.
Access is simple but secure & I like that the main shutter doors close after a brief time adding to the security.
There are huge gates at the entrance to the compound.
Dan fully explained the terms & there are good offers for paying ahead.
The offer of a 1st free collection using the StoreFirst van with their driver saved us multiple journeys. They provide the transport, we provided the labour. It was so smooth.
I've since been back adding more to our unit & the process was great.
O have absolutely no negative comments (ooh except for the lack of teaspoons 😄)
The relief knowing your possessions are safe, dry & accessible is huge.
I totally recommend StoreFirst at Burnley.

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you so much for your amazing review! We’re thrilled to hear that Dan and the team made your experience smooth from start to finish, and that you enjoyed the facilities, secure access, and extra touches like our refreshment area and first free collection. It’s great to know the storage units themselves met your expectations too.

We really appreciate your recommendation and are glad we could make storing your items stress-free...even if we’re a little short on teaspoons! 😄

Rated 5 out of 5 stars

Excellent service

Always helpful brilliant staff !!

20 February 2026
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for the 5 stars for our Burnley store! We're glad the staff have always been helpful - they really are brilliant! Thanks again for choosing Store First.

Rated 5 out of 5 stars

Easy access

Easy access, safe, clean and secure storage, excellent facilities and very helpful, friendly staff.

15 November 2025
Store First Self Storage - Burnley logo

Reply from Store First Self Storage - Burnley

Thank you for the great review for our Burnley store. Glad to hear you have found the units to be easily accessible, safe and clean and the team have been able to help with your storage needs.

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