Stokers Furniture Reviews 

We've bought many sofas and beds from Stokers over the years as the customer service has always been first class - as well as the items being top quality and well priced.
Mark Cain continued that quality service we've come to expect from Stokers. On hand to answer our questions, guiding us in the right direction without ever being pushy.
Our new sofas will arrive in the next few weeks and we can't wait.

Such a great company. Graeme Beresford was so helpful and answered all my questions really quickly and professionally. Really impressed with the service 😊 thanks again for your help.

Very easy pleasant shopping experience,Stokers has so much quality furniture to choose from.
Staff ,particularly Sandra were most helpful, friendly ,efficient and great product knowledge.
She made everything so easy and confortable.Communication since we purchased has been great,quick response time
Would highly recommend Stokers and particularly Sandra.

Just purchased a dining room table and chairs from Stokers Ormskirk branch, and I have to say very pleased with the purchase. Sales assistant Sandra was very helpful and informative, and did not put any undue pressure on us to buy. They delivered when they said they would,and let me know in advance. Would certainly recommend Stokers.

We visited the Southport store hoping to find a couple of reclining chairs, we were fortunate to meet one of the sales team, Graham Bedworth. Graham knows his stuff regarding chairs and had a lot of very useful information. He gave us time to think and consider the various models and their prices. It was a pleasant experience, and although we left the store much lighter in the pocket we are very happy with our purchases and would shop at Stockers again.

I visited Stokers at Chester looking for a new sofa. This was a big purchase for me so wanted to take my time to browse before looking for help.
All too often, I find that sales people come over far too quickly and are so pushy that they drive me from the store! Happily, this didn't happen at Stokers. The salesman, Mike, popped over to introduce himself and then left me to browse, and was incredibly patient and knowledgeable in answering all my subsequent questions.
I didn't feel the quality or service was likely to be surpassed anywhere else and decided to order my new sofe there and then.
Thankyou to Mike and to Stokers for an excellent shopping experience!

All the staff were attentive but not pushy and we were directed to Graham Bedwith in the bedding department. He was knowledgeable and polite and the deal for a new mattress was easy.

Relaxed atmosphere. Help when needed without undue pressure.

Review of Stokers Furniture

Francis g
3 reviews
GB

Updated 18 minutes ago
Mr Turner terrible quality and cover with bad cover ups
I bought my suite that i paid a lot of money for had faults that were of not my reason.
I have spent thousands on different items and told family and friends I wish I never. I bought cover from mr turner in ormskirk and furniture in southport .big mistake your not covered if you buy a certain top quality leather that fades or has faults and there staff made out it was us which we proved wasnt.
Faded in parts and button of. We were blamed by people saying we caused it until mr Turner came out and agreed we had looked after the suite but we paid money for 5 year insurance and WE WERE NOT COVERED BECAUSE IT WASMT AN ACCIDENT.
avoid this shop once they get your money they dont care why get cover if your not covered and we got terrible replies of which we have proof off.
Avoid this store. Lovely kind and helpfull untill they have a manfactrers fault. Im taking legal action and public action after my emails ignored by the directors.
I have emails and dates
You can get all there furniture elsewhere with better service
But THIS IS ALL THE STOKERS RUN BY THE SAME PEOPLE.
They said if we accidently spill something on it its covered but if its a manufacturing fault were not ???
Avoid

We went to Stokers as our first ‘port of call’ in our research into sofa-bed options having had excellent service from them on other significant furniture purchases.
Peter Thackeay was promptly attentive to our expressed needs and demonstrated the available options in terms of mechanisms, ease of use, size and fabric finish.
He identified a sofa-bed that met and exceeded our requirements and which was also at a popular price point.
He included free damage insurance for 5 years together with a likely swift delivery from known stock. We decided we did not need to look anywhere else.

Michale was extremely patient, helpful and very knowledgable every thing we asked him he was prepared to answer. We appreciated his help and knowledge.

Thank you to Pete Thackway for his help & support to us in choosing our new bed & some furniture. Super helpful and very efficient, thank you !!

They have a brilliant selection of furniture at really competitive prices. And the customer service is EXCELLENT - ask for Peter, he was simply superb in every respect! Thank you.

Peter was a very patient salesperson. We took over 2 hours to choose a suite - at no point were we rushed or made to feel an inconvenience. Totally professional service, very knowledgeable about the brands, colour combinations, delivery options etc etc. A very pleasant experience.

Steve Hartwell was a very knowledgeable guy and really helpful. Great service and old style service which is often missing these days. Thank you

Returning back to the Southport Stokers store was and has always been a great experience we have always received helpful and profesional service from the staff. Jenny Bedworth was again so helpful in helping us make our purchase for a Windsor Dining Table and chairs which we look forward to useing.
Thanks Jenny you were amazing

Visited Stokers Chester. Very helpful sales person. No pressure to purchase goods and efficient with follow up sales advice. First class furniture.

We had just as good of a service from Julie Williams for buying extra material for our new sofa as we did when buying our sofa. Will all ways recommend your store because of the service we received from Julie.

Popped into Store today and saw Pete upstairs! He was so helpful and we walked out with not just the bed we came in for but a sofa too! Great service and excellent value for money. Thanks Pete!

The people (Julie and Andrew) knew the products we were interested in well and answered all our queries- they also took the time to extend the bed settee out and match the desk with the chair we wanted.