Stokers Furniture Reviews 

We visited Stokers Ormskirk store in mid July and spoke to Sandra. We were looking for a sofa and Sandra was very helpful and advised on the benefits of different sofas. She was very patient and didn't push us to make a purchase. We eventually decided on an Italian leather sofa with an electric reclining chair. I would thoroughly recommend Stokers and Sandra in particular.

This is the first time that I have bought anything from Stoker’s Southport store and I am so pleased with the service I have received there. I was looking for a particular settee but needed a shorter delivery time than was advertised. Once I explained the situation, one was found to be available in a Stoker’s elsewhere in the country and arrangements immediately made for it to be delivered to Stoker’s in Southport asap. I must commend all the advice and assistance that I received, particularly from Graham Bedworth. A most pleasant and stress-free shopping experience!

We have just bought some furniture from Stoker's Ormskirk, Sandra the sales assistant was very helpful finding just what we needed the service and staff in the store were lovely i would definitely recommend Stoker's in Ormskirk

Great customer service. We were left to browse when we first arrived, without any pressure. When we did need their help, they were knowledgeable and friendly and didn’t try and close the sale with any gimmicky discount or ‘sale ending soon’ offer. Lovely shop layout and huge choice, highly recommend.

We arrived at the store knowing what we were wanting but needing a little more help & advice ,we also had
Questions to ask & i have to say we were so happy that Andrew appeared like magic to help us , he was so polite not pushy (as we have found) in different retailers, Andy had great customer service with us both ,was so helpful full of great knowledge ,ever so patient helpful & our whole purchase & chosing went smoothly...
My husband was so happy he returned to see Andy again today & made a further purchase of a dining table & chairs to go with our lovly new Settee & Chairs .

I don't normally write reviews but on this occasion the help, reassurance and assistance received from Jenny at the Southport branch was invaluable. She reassured my wife about removal of our existing suite and access for the suite we are purchasing.

We were greeted pleasantly by a gentleman on the phone as we went into the store.
We were allowed to wander and look at the various sofas and chairs that interested us with no pushy sales staff, just the offer of any assistance that we needed.
When we had made some sorts of decisions Mike Williams was very helpful. No pushy sales chat, just relevant information.
Mike arranged for the furniture we chose to be stain guard treated.
He also arranged for the furniture to be kept in their storage facility until we are ready for it in a few weeks.
Further telephone calls with both Tracie and Hannah were managed very professionally and pleasantly.
Excellent experience.

We visited Stokers to find a new sofa.
The choice was endless, we quickly found a sofa to our liking .

Scott Dupree took care of us from there.
He was friendly, not at all sales or pushy. He went in to details about the sofa options, sizes, colours and cushions.

Scott was informative regards lead time, delivery options and the sofa being set up on delivery.

He also gave a great deal on scotch guarding the sofa.

We had a great shopping experience and are now excited to receive our sofa - thanks Scott.

Karen & Graham.

Helpful and friendly No pressure never mithered which is a big plus. Andy was most professional with other staff also helpful

Andy was great no pressure sale very helpful and informative made the experience excellent thanks Judith

We have been visiting Stokers in Chester for many years, we have bought chairs and beds. Over the last couple of years we have been searching for the perfect corner sofa. We have become recognisable to Mark (Cain) as we have sat on many options, asked for pricing etc. Today was the day that we finally made a choice and Mark took us through the pricing, sizing and order process. Thank you Mark for your patience, not just today but over the years.

Great experience in the store, was left to explore different Sofas's until we found the one. Scott Dupree spoke through the options and fully sold me on the sofa when showing me how to bring the lounger cushions back to life. Scott gave me the confidence that this sofa was right for us and then gave a smooth selling process when taking details etc. Thanks again!

We have purchased beds before, at Stokers, and are still pleased with the result, years later. But what made yesterday's experience very satisfying indeed was the attentiveness of Mr Scott Dupree. We were able to take our time making our minds up, and it was a decision long delayed by having to have so much done to the living room before we could even begin this process. In fact we had been at the store last Autumn and had various ideas about the sofa we needed.
Somehow Mr Dupree made this so much easier, with detailed information and patient advice in every area of purchasing:- the right design, supportiveness, size and other capabilities available in the various types we tested, for example the right type of motorised support extensions for our feet, which we were now having to request.
We found the whole process so much easier with wise advice about our choices. We left quite elated completing our purchase at last, with the reassuring skills of Mr Dupree. Thank you so much! We can recommend him to anyone who asks! Mike Williams

We recently visited your store and purchased a two piece suite. We were served by Scott Dupree who as usual gave first class service and went out of his way to ensure that we later happy. As on a few previous visits each served by this young man we received excellent care and attention. We now look forward to your delivery. Thank you.

We were given all the time we needed to sit on many sofas and were not pressured to buy. Scott Dupree at the Chester store was informative and quite willing to have a laugh and a joke with me. This all made the experience enjoyable and, when I was ready to buy, he was every helpful and willing to negotiate a good price for me.

We had a great experience purchasing our sofa and chair from your Chester branch. Scott Dupree was excellent helping us choose our fabric and very knowledgeable about them. I would definitely come back again when we need furnishings and recommend stokers to our family and friends. Thankyou Scott.

We dealt with Carl Sixsmith at Stokers Southport. Carl was helpful, friendly and efficient. We would have no qualms in recommending Stokers Southport.

Relaxed atmosphere,Tracy was really helpful and explained after care for the sofas we bought

Nathan in your chester store was amazing, really knowledgeable, courteous and very helpful with our purchase.

We were looking for a three piece suite in Stokers, had visited once and were back again to finalise our choice. On both occasions we were looked after by Scott Dupree, who couldn't have been more helpful, Scott was able to suggest various styles based on what we wanted and helped us narrow it down to one choice. Excellent service, thank you.