A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.
Castle Street 51, GL7 1QD, Cirencester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our trip to Peru was incredible. The accommodations were above our expectations. The guides were excellent and we were able to experience the Peruvian culture. This was a dream vacation.
Steppes Travel went out of there way to accommodate our needs. We would highly recommend them.

Reply from Steppes Travel
The quality of the experience made this trip great. Knowledgeable guides, great accommodations, and an exhaustive itinerary that made careful use of our time.

Reply from Steppes Travel
Your company had good communication during the planning and execution of the trip.
I don't think the trip was exactly as was presented - what I mean is the accommodations were not truly as listed and what we ended up doing and seeing was not truly fulfilled.
In essence we paid A LOT of money for something that was not the quality or experience we were hoping for. If you would like to know more, you are welcome to write back.

Reply from Steppes Travel
The organisation of the itinerary was done well. The hotels were chosen well. Transport (flights and railways, cars and drivers) were good. Very lovely for intense meetings with local specialists (historian, musician, farmer, rice pancake maker). Individual guides very good (except one didn't get us to all the temples we'd hoped for). General impression of Vietnam is how friendly all the people are, and industrious. Gluten-free diet was looked after well.

Reply from Steppes Travel
Steppes was so helpful in planning my trip to Peru and Bolivia. I knew where I wanted to go, and they found the perfect hotels and professional guides as well as suggesting sites I might want to visit.

Reply from Steppes Travel
From start to finish Steppes were extremely efficient and helpful. Our trip to New Zealand was everything we hoped for and we were delighted with all aspects of the holiday that Steppes organised for us.

Reply from Steppes Travel
Great knowledge from the travel consultant leading to a fantastic itinerary. Trip was superb, with excellent guides and highly professional ground staff including transfers etc

Reply from Steppes Travel
Very knowledgeable ,helpful,prompt in answering any queries

Reply from Steppes Travel
Seemless from beginning to end. Guides were great. Accomodation wonderful throughout. I had great fun, met some wonderful people and throughly enjoyed the activities.
I would highly recommend Steppes Travel.

Reply from Steppes Travel
From the start we had a great interactive and iterative booking experience with an agent with local experience and expertise allowed us to create a personalized holiday that matched our preferences and needs. Great real time assistance when needed, including a total rescheduling of flights when our scheduled flights were cancelled. Great service, great holiday..

Reply from Steppes Travel
As always with Steppes, everything worked perfectly. Given the speed at which the trip had to be arranged Clare’s meticulous planning resulted in a trip that was faultless. A wonderful holiday was the result.

Reply from Steppes Travel
Our recent trip to Egypt was a great success. At every step we were met by a representative who ushered us past long queues and took the stress out of travel. Our guides were knowledgable, our accommodation first class, our boat trip was more like a house party with the added bonus of a panoramic view of the Nile.

Reply from Steppes Travel
Brilliant holiday to Antarctica would go with Steppes again. Impressed that they were prepared to answer questions beforehand by zoom. They also responded quickly to the few very minor suggestions for improvements i made afterwards. They genuinely wanted me to have the best experience and wanted to know how it had all gone. The Ross Sea is amazing just go...awesome austere teeming with penguins birds and whales fantastical icebergs and vaste ice sheets. Mindblowing.

Reply from Steppes Travel
Excellent service from initial enquiry, throughout the booking, pre daparture to returning home and having a catch up.
Sue was very knowledable about the trip and was very helpful in suggesting guides and places to visit.
The fact that you know you have 24 hour contact numbers when away is also very reasurring 'just in case'

Reply from Steppes Travel
Ilona Cross is awesome and I would happily book a trip to Mars through her.

Reply from Steppes Travel
Steppes understood our requirements, had in depth knowledge of the country we were visiting and we had an amazing holiday!

Reply from Steppes Travel
As usual everything was organised perfectly. I have never had to complain about you.

Reply from Steppes Travel
The travel involved many flights and changes of location & accommodation with a range of activities. All the ground arrangements worked exactly as they should, accommodations were excellent and help was immediately on hand should it be needed. The whole experience ensured that Steppes will be used again!

Reply from Steppes Travel
The trip was, as always, well organized, bot on the part of Steppes Travel and its contractee, Deccan Odessey! Despite the guest lecturer (William Dalrymple) dropping out for the first half of the trip, the additional lecturer, Anirudh Kanisetti, was superb and having both of them for three days was excellent.
Sally from Steppes made sure that everything worked from a Steppes perspective and the Deccan Odyssey team made sure we were well fed and over-watered; trips functioned; engines changed when hit by bullocks, etc, etc.
After my initial reaction when I had convinced myself that we were all going to be in our 40s (total imagination!), I realised that we had a superb group of co-travellers (as on other Steppes trips, I had taken!)

Reply from Steppes Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.