Steppes Travel Reviews 

235
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable local guides, professional team members, and exceptionally well-organized itineraries that turn complex journeys into seamless adventures. Travelers consistently state that travel specialists listen carefully to personal requests, going above and beyond to build completely customized, memorable holidays that exceed all expectations. However, some people mentioned occasional logistical hiccups during transit, such as unexpected transportation details or minor language barriers with local service providers. A few reviewers also noted that intense seasonal weather or demanding travel schedules made certain parts of the trip physically challenging at times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising knowledgeable guides and responsive... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized tours, responsive... See more

Holidays

Customers had positive experiences with holidays, expressing deep satisfaction and describing their custom... See more

Location

People report positive experiences with location, noting that the hotels and lodges chosen were centrally... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is very easy to use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick... See more

Company replied

Rated 5 out of 5 stars

just for your information; Thanda tented camp is showing some signs of lack of attention to detail such as scuffed and worn paintwork. it all looks a bit tired. Game drives excellent, Food okay but... See more

Rated 5 out of 5 stars

The advice we got on the plan for pur three week tour of Central Asia before we booked was great. The trip worked really well. Really professional and knowledgeable about the area with good connection... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Cheerful and very knowledgeable

Cheerful, and knowledgeable, help and information in planning a safari in Zambia. Guided to choices we hadn't considered. Faultless organisation when we were in Zambia so we were able to enjoy the game, the people, the food, the accommodation with no stress.

22 September 2026
Rated 5 out of 5 stars

Impressive tour of historic places in Turkey

It was very easy to use the website and the staff stayed in contact after we booked the tour. I appreciated the personal touches. Empire of Forgotten Giants had a rigorous itinerary: each stop was a fascinating archeological site. Our tour leaders looked after us wonderfully.

2 October 2026
Rated 5 out of 5 stars

Another incredible trip with Steppes

Another incredible trip with Steppes - the most adventurous safari we have done to a remote part of Tanzania including chimpanzee treks. incredible sightings, great lodges, guides and brilliant food. Chris really understands us and what we need which makes for a super holiday

25 September 2026
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Reply from Steppes Travel

Thank you so much for your kind words. It sounds like a remarkable adventure, and we’re delighted that your time in this remote corner of Tanzania, particularly the chimpanzee treks, was so memorable. We’ll be sure to pass your comments on to Chris, who will be thrilled to know how much you valued his understanding of what makes a holiday special for you. We look forward to helping you plan your next adventure.

Rated 5 out of 5 stars

An incredible tailor made tour

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick to respond to any questions and there were quite a few.

The app was a great addition too.

Would definitely use Steppes again.

30 September 2026
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Reply from Steppes Travel

Thank you so much for your lovely review. We're delighted that your holiday felt truly unique and that our team was able to bring your ideas together into such a memorable itinerary. It's wonderful to hear that you felt well looked after throughout the planning process and found the app a useful addition to your travels. We really appreciate your kind words and look forward to creating another special adventure for you in the future.

Rated 5 out of 5 stars

A really well organised tour

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend this trip visiting the highlights of the Chinese Sikk Road.

21 September 2026
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Reply from Steppes Travel

Thank you so much for your lovely review. We're delighted that you enjoyed exploring the remarkable history and antiquities of China's Silk Road. It's wonderful to hear that the expertise of your accompanying specialist, local guides and thoughtful arrangements made the journey so enjoyable. We really appreciate your recommendation and hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Excellent organisation and lovely people

Excellent organisation. Listened to our desires and advised us of what was possible. Planned everything for us. Lovely people to deal with and the personalised Steppes travel app. Was invaluable as it contained everything that we might have needed while away.

1 October 2026
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Reply from Steppes Travel

Thank you so much for your kind words. We're delighted that you felt listened to and well looked after throughout the planning process. Creating holidays that reflect our clients' individual interests is at the heart of what we do, so it's lovely to hear that you valued this personal approach. We're also pleased that the Steppes Travel app proved so useful while you were away. We hope to have the pleasure of planning another adventure for you soon.

Rated 5 out of 5 stars

4 days escape that felt like a month of travels

This was a well organised trip for the small amount of time available. I had the feeling of seing a lot of various sights in 4 days.

29 September 2026
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Reply from Steppes Travel

Thank you for your lovely feedback. We're delighted that you enjoyed your trip and were able to experience so much in just four days. It's wonderful to hear that the itinerary made the most of your time away. We hope to welcome you on another adventure with Steppes Travel soon.

Rated 5 out of 5 stars

Excellent experience with Steppes Travel to ensure we got the best out of our 3 week tour of Central Asia

The advice we got on the plan for pur three week tour of Central Asia before we booked was great. The trip worked really well. Really professional and knowledgeable about the area with good connections to local guides and accommodation. They have a travel app which is great to use. Would definitely recommend.

29 September 2026
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Reply from Steppes Travel

Thank you so much for your kind words and recommendation. We're delighted that your three-week journey through Central Asia was such a success. It's lovely to hear that you valued our team's knowledge and advice, as well as the expertise of our local partners. We're also pleased that the Steppes Travel app was a helpful companion along the way. We hope to have the pleasure of planning another adventure for you in the future.

Rated 5 out of 5 stars

General advice

General advice, support and the app are all first class.

27 September 2026
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Reply from Steppes Travel

Thank you so much for your kind words. We're delighted that you valued our team's advice and support, and that the Steppes Travel app was such a useful addition to your experience. We really appreciate your feedback and hope to help you plan another memorable journey soon.

Rated 5 out of 5 stars

Making sure you have good contacts in all countries

Steppes

Because you have the experience

24 September 2026
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Reply from Steppes Travel

Thank you for your kind words. Our experience and trusted local connections are at the heart of what we do, so it's lovely to hear that you value this expertise. We really appreciate your feedback and hope to help you explore more of the world with us soon.

Rated 5 out of 5 stars

Working with Sue Grimwood at Steppes…

Working with Sue Grimwood at Steppes travel to schedule our trip to the artic with basecamp explorer was an amazing experience. She listened to all of our requests and helped us schedule a trip of a lifetime!!

21 September 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback. We're delighted that Sue was able to bring your Arctic adventure to life and create a trip that reflected everything you were looking for. We'll be sure to pass on your kind words to her. It's wonderful to hear that the planning experience was just as enjoyable, and we hope to help you plan another unforgettable journey in the future.

Rated 5 out of 5 stars

When you want the best, look no further than Steppes

Fabulous itinerary, great organisation & some really memorable experiences that will stay with us a very long time. Cannot recommend them highly enough.

16 September 2026
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Reply from Steppes Travel

Thank you so much for your wonderful feedback and recommendation. We're delighted that you enjoyed the itinerary and that your journey was filled with such memorable experiences. Creating holidays that leave lasting memories is exactly what we strive for, so your kind words mean a great deal to us. We hope to have the pleasure of planning another adventure for you soon.

Rated 5 out of 5 stars

We had an excellent African Safari…

We had an excellent African Safari which was everything we had hoped for. Our travel specialist Chris listened to our requests and built our perfect vacation.

8 September 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback. We're delighted that your African safari was everything you had hoped for and that Chris was able to create a journey that reflected your wishes. We'll be sure to pass on your kind words to him. We hope the memories of your safari stay with you for many years to come and look forward to helping you plan your next adventure.

Rated 5 out of 5 stars

Excellent guides

Excellent guides. Chris particularly went above and beyond to ensure we were able to to participate in lots of great experiences. Steppes gave us plenty of information beforehand and helped us prepare for travel.

20 August 2026
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Reply from Steppes Travel

Thank you so much for your kind words. We're delighted that you enjoyed so many wonderful experiences and felt well prepared for your travels. It's especially lovely to hear that Chris went above and beyond to make your journey memorable. We'll be sure to pass on your feedback to him. We hope to have the pleasure of welcoming you on another adventure soon.

Rated 5 out of 5 stars

Super Steppes

Steppes, once again, truly listened to what we wanted from our safari and the need to make it a special and memorable experience for three generations of family travelling together. They take every need into consideration and try to match each request. We had the very best time!

13 August 2026
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Reply from Steppes Travel

Thank you so much for your lovely feedback and for choosing to travel with us again. We're delighted that your safari was such a special experience for all three generations of your family. Taking the time to understand everyone's wishes and create a journey that brings the whole family together is something we care deeply about. It's wonderful to hear that you all had such a memorable time, and we hope to help you create many more family adventures in the years to come.

Rated 5 out of 5 stars

Fabulous Family Adventure orchestrated by Steppes!

The team at Steppes led by Illona with assistance from Deborah and others helped our family plan and execute a once-in-a-lifetime safari and beach adventure in Kenya. Illona and her colleagues were always quick to respond to our information requests and their knowledge of the area and "on the ground" tips and tricks was invaluable to us. We had a fabulous time and felt very reassured by the fact that Steppes was taking care of things in the background so we could focus on the day to day experience.

10 August 2026
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Reply from Steppes Travel

Thank you so much for your wonderful feedback. We're delighted that your family enjoyed such a memorable safari and beach adventure in Kenya. It's lovely to hear that Illona, Deborah and the wider team made you feel so well looked after, and that their local knowledge and attention to detail allowed you to simply relax and enjoy every moment. We'll be sure to pass on your kind words to them. We hope to have the pleasure of planning another family adventure for you in the future.

Rated 2 out of 5 stars

I've already given enough feedback but…

I've already given enough feedback but basically the reunion experience was not good mainly because of the hotel but also I don't think that island is used to tourists who don't speak French. The vendors you selected were not English forward. There were other contract companies for tourism that I noticed were more English forward and I'm wondering why you didn't select those.

The Mauritius experience was wonderful. Hotel and all of the amenities were great. However what happened in reunion has left a bitter taste in my mouth.

12 August 2026
Rated 1 out of 5 stars

Clickbait warriors

I went to Steppes website looking for China tours. The website forces you to accept their cookies with no option to reject them and if you want to email them you have to give them even more information such as your telephone number. Steppes were excellent 30 years ago before they became clickbait warriors. I don't choose to give them my personal information so I will book my China trip through someone else.

14 August 2026
Unprompted review

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