Customer service is brilliant, didn’t have to wait on hold for more than 10 seconds each time I spoke to someone new. Spoke to a kind lady named Danielle, she handled my situation brilliantly and ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was so impressed by the company, particularly for how swift they were in processing the financing of my car. Iam now driving and very happy. They are also quite flexible on considering indivi... See more
Company replied
I applied online for finance, very quick reply from young gentleman went through straight away no problems at all, very helpful in finding the car we was looking for. Very quick and efficient Thank... See more
Company replied
Startline are a fantastic motor finance company. I telephoned to ask how I can register to keep track of my account/payments and the customer support team couldn’t have been more helpful. Very lovely... See more
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Company details
About Startline Motor Finance
Written by the company
Startline is a leading provider of specialist finance solutions to the UK motor finance market, working with prominent franchised and independent dealers and specialist intermediaries.
We challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet the rapidly changing needs of used car buyers and retailers during the 2020s.
Contact info
4.7
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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My experience as made great by good…
My experience as made great by good costumer service all members of staff are extremely helpful
27 June 2026
Reply from Startline Motor Finance
Thank you for your review. We’re pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John H @ Startline
Smooth Process from Start to Finish
I had a great experience with the purchase of my recent vehicle. The customer service team was exceptional! Very friendly, professional and responsive. They made the process smooth and straightforward, I am happy with the overall experience. I highly recommend them and would be using their services again in the future.
4 July 2026
Reply from Startline Motor Finance
Thanks for your review and recommendation Angela. We really appreciate it. Thank you for choosing Startline. John H @ Startline
Amazing team very helpful customer…
Amazing team very helpful customer service checks your happy with vehicle
3 July 2026
Reply from Startline Motor Finance
Thank you for the 5* review Sarah! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Reply from Startline Motor Finance
Thanks for your review, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
Never had any problem
Never had any problem , soon as I went for the car they paid it straight away, customer service was excellent thanks
27 June 2026
Reply from Startline Motor Finance
Thank you for the 5* review David! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Startline are a fantastic motor finance…
Startline are a fantastic motor finance company. I telephoned to ask how I can register to keep track of my account/payments and the customer support team couldn’t have been more helpful. Very lovely to speak with and professional.
26 June 2026
Reply from Startline Motor Finance
Thanks for your review Emily, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
Super smooth finance company to deal…
Super smooth finance company to deal with , the vehicle was paid for before I even got there to view it , brilliant customer support ,rapid acceptance of my finance request and a good rate of interest , 5* highly recommended
4 July 2026
Unprompted review
Reply from Startline Motor Finance
Thank you for the 5* review Dean! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Process was seamless and smooth
Process was seamless and smooth. No issues whatsoever all through. Will recommend anytime
26 June 2026
Reply from Startline Motor Finance
Thanks for your review and recommendation Ifeoluwa. We really appreciate it. Thank you for choosing Startline. John H @ Startline
Reply from Startline Motor Finance
Thanks for your review Neeamaa, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
I can recommend this company no hassle…
I can recommend this company no hassle thank you
28 June 2026
Reply from Startline Motor Finance
You’re welcome, we’re glad you’re pleased with the service. Thanks for taking the time to leave us a review and for choosing Startline. John H @ Startline
I went online saw your qoute and within…
I went online saw your qoute and within minutes the car was insured and all the relevant information in one place so no need for special folders ,no all together in one place so as I can access it at anytime
26 June 2026
Reply from Startline Motor Finance
Thank you for the 5* review Delroy! We hope you enjoy your new vehicle. Thanks for choosing Startline. John H @ Startline
Was so competitive with other lenders…
Was so competitive with other lenders and the interest isn't that much.
Once approved was able to download the startling app and log in without any problems.
26 June 2026
Reply from Startline Motor Finance
Thanks for your review Mr Varley, we’re pleased we could help. Thank you for choosing Startline. John H @ Startline
Reply from Startline Motor Finance
Thank you for your review Anelia. We are pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John @ Startline
Good experience
They’re much detailed in their contract and easy access to your account to manage it
27 June 2026
Reply from Startline Motor Finance
That’s great to hear Majdulian. We are pleased we could make it an easy process. Thank you for your review and for choosing Startline. John @ Startline
Thanks as good as can be
Thanks as good as can be, maybe 5 stars goung forward see how things go. Overall been good experience no problems and straight forward.
23 June 2026
Reply from Startline Motor Finance
Thank you for taking the time to leave us a review. We really appreciate the feedback. We are so pleased that you found the process quick and straightforward! Thanks for choosing Startline. John @ Startline
Reply from Startline Motor Finance
Thanks for your review and recommendation Ion. We really appreciate it. Thank you for choosing Startline. John @ Startline
Startline have been amazing
Startline have been amazing , I got fiance for my car in no time hassle free superb from the start thank you again Startline.
7 June 2026
Unprompted review
Reply from Startline Motor Finance
Thank you for your review Greg. We are pleased we could assist you in purchasing your new car. Thanks for choosing Startline. John @ Startline
very fast and reliable.
30 June 2026
Reply from Startline Motor Finance
Thanks for your review, we are pleased we could help. Thank you for choosing Startline. John @ Startline
Excellent first class customer service…
Excellent first class customer service and support.
30 June 2026
Reply from Startline Motor Finance
That’s great to hear Trevor. We are pleased we could make it an easy process. Thank you for your review and for choosing Startline. John @ Startline
Very prompt and straightforward process
30 June 2026
Reply from Startline Motor Finance
Thanks for your review Ejax, we are pleased we could help. Thank you for choosing Startline. John @ Startline
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