The Startermotor & Alternator Company Ltd Reviews 

118
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Took a genuine alternator,I was given a cheap one in exchange only for the other one to go faulty and go incredibly hot within days.i went back only for them to tell me it was a problem with my car ?

Rated 1 out of 5 stars

bad company I wanted to buy a generator to have it delivered to my daughter, but he refused all orders paid in full with a different delivery address. obsessive security = bad publicity sorry f... See more

Rated 4 out of 5 stars

100% correct parts supplied which was a gamble sending this order across the other side of the world to me here on Norfolk Island. All efforts with dimensions were made to ensure the correct starter m... See more

Rated 5 out of 5 stars

Tom is very knowledgeable and helpful. He doesn’t try to sell you something you don’t need. He explained how to test everything out first before I went ahead and placed an order for an alternator b... See more

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3.6

Average

TrustScore 3.5 out of 5

118 reviews

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3.6

All reviews

(118)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Mike was superb

Mike was superb. 100% Satisfied. After my own fault finding on Hitachi Starter Motor confirmed unit needed overhaul I found JASM Ltd. Unit repaired and returned in 7 days.

The Starter Motor was sent and returned via Hermes.

I will use Mike again should I have a problem again.

4 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, item arrived well packaged and fitted first time with no hassles, they even supply a return label for the old unit, works 100% really do recommend dealing with them, great value and good service

9 December 2018
Unprompted review
Rated 5 out of 5 stars

Quality Service all the way to Africa!

All i can say is I am very happy and satisfied with the service both sales and courier. The product arrived in Africa in good time and state!
I definitely recommend them to anyone out their looking for an alternator or starter motor.

3 June 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service with Unusual Alternator.

Had excellent service from here. I have a very unusual alternator and they tried really hard to find a replacement, including sending photos of possible alternators. Sadly when the alternator arrived it was not correct as their supplier had made an error. They very efficiently organised collection of this alternator and rapidly gave a full refund.

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Audi A4 2005 Alternator

Just like to say a big thank you for the super service I received. Easy to use website, very quick delivery and the product fitted and worked as required.

I shall be telling my friends and colleagues ;)

23 March 2015
Unprompted review
Rated 5 out of 5 stars

Good price and first rate service

I needed a new starter motor for my forklift. The model numbers were badly worn, but with help from Jack on the phone, we sorted out measurements needed to select the right part. It arrived less than 24 hours later and was a perfect fit. The price was reasonable. I call that unbeatable service!

22 January 2015
Unprompted review
Rated 5 out of 5 stars

Perfect Transaction, From a Outstanding Company,

Outstanding Service from a very professional company,
Jack at The Starter & Alternator company found me a Starter for a rare Lister engine when I had just about given up looking, With updates while he waited for a Starter to be especially built to suit my engine, Super fast delivery by courier,
Highly recommended company, 5Star service, Thanks again,
Michael Standing, Barrow in Furness,Cumbria,

23 June 2014
Unprompted review
Rated 1 out of 5 stars

bad

bad company
I wanted to buy a generator to have it delivered to my daughter, but he refused all orders paid in full with a different delivery address.
obsessive security = bad publicity
sorry for this rate, but it's really

16 June 2014
Unprompted review
Rated 5 out of 5 stars

Great Company

A great service (next day delivery) - called late day before & arrived next day, great price. Would recommend this company especially as I had the nightmare of a previous supplier which tried to tell me it was my van that was wrong not their starters (yes 2 faulty ones).... needless to say I wish I found this company first!

5 February 2014
Unprompted review
Rated 5 out of 5 stars

New Alternator here almost before I ordered it!

Wow,realised the Alternator on my MX-5 wasnt doing the bus. using my multimeter. Found these via e-bay at a very reasonable price,and ordered at about 3pm,they promised delivery next day,yeah I thought,and then later that afternoon comes a text from Interlink Express saying they will deliver next day,Yeah,I thought,wake up next morning to a text from In.Express,saying Janusz will deliver between 10/11am,Yeah I thought,then the door bell rings at 5 to 10,and its Janusz with my alternator,car back on road less then 24 hours after initial phone call,how good is that,both these companies deserve the highest praise for outstanding service

12 December 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, fast delivery & great prices!

The replacement alternator I ordered online for my BMW arrived on my doorstep here in regional Australia in exactly 3 business days as promised. To put that into perspective, my local BMW dealer quoted a minimum 2 week wait and possible 6-8 week turnaround time from Germany for the same part. What's more, The Startermotor & Alternator Company Ltd were over A$600 cheaper (even after shipping)! I will definitely be shopping with them again. Thanks guys!

29 August 2013
Unprompted review
Rated 5 out of 5 stars

Second time using this company ........FANTASTIC SERVICE!!

First used this company 2 years ago when my alternator went on my beloved Volvo V40. Did all ordering on-line and item was delivered within 24 hours. Had to use again yesterday due to RAC fitting some rubbish cheap alternator 19k miles ago to my recently brought Volvo S40. This time was a little confused as the S40 takes either 120 or 150 alternator so had to ring for advice. Could not fault the helpfulness and service from all involved. Alternator arrived again within 24 hours. Great service great price can not fault. Keep up the good work.

22 August 2013
Unprompted review
Rated 5 out of 5 stars

Better than buying local

I phoned all my local part companies to find a starter motor for my Seat Leon FR and all were more expensive than here + they had a surcharge of between £20 & £60 to pay, that would be refunded when you took in your faulty starter. Meaning 2 trips to the part store.
Being a DIY motorist, when the item arrived and had 10 teeth when my original had 11, I was a little concerned so contacted the Starter motor co by phone and was told the parts differed depending on the manufacturer but were interchangeable. So feeling confident I fitted the part, which worked a treat. My car was better than ever and back on the road within 24 hours of ordering the part. How's that for fantastic service! They even send a text giving a delivery time slot of 1 hour, which was accurate.
I will be recommending the company to anyone that will listen.
Many thanks for your great service. Regards, Mark.

7 June 2013
Unprompted review
Rated 5 out of 5 stars

brilliant service as well as a top quality product

Oooops, alternator found to be at fault. How much is that going to cost me? Search internet and find 'The Startermotor & Alternator Company Ltd', reasonable price and next day delivery :) Ordered and true to their word it arrives next day fitted within an hour and away we go.
Cheers chaps for a brilliant service as well as a top quality product. If only more companies could be like you. Definitely recommend to all I know.

21 May 2013
Unprompted review

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