Sports Online Reviews 

117
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic service from start to finish!! I wanted to order an OBO goalie kit but was unsure of size etc. I messaged the W App number and the team came back to me instantly. I then spoke to Christia... See more

Rated 5 out of 5 stars

slendid service, standard 2nd class delivery arrived 3 days later, perfect condition well packaged. one fault ordered an extension with a snooker cue, when the extension is attatched there is a rather... See more

Rated 4 out of 5 stars

This was the first time I have used your website and found the navigation round it very easy. Price of products ordered were very reasonable. Service and delivery very good. Unfortunately Fusion bat... See more

Rated 5 out of 5 stars

excellent job first tiime i have purchased from them, ordered a snooker case despite other retailers saying no longer available low and behold told it would be delivered within 3 working day and ther... See more

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4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless Experience

My experience with Sports Online was faultless. The customer service was fantastic, really helpful and friendly. Delivery time was very fast. Will be using you again and recommending you to friends and family. Thank you!

10 September 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered new badminton shoes and shuttlecocks on the Saturday and received them on the Tuesday morning. Brilliant service and I paid a good price for the shoes too in comparison to other sellers. Would definitely use them again.

9 September 2012
Unprompted review
Rated 2 out of 5 stars

NOT 100% SATISFIED

Placed an order for 2 pairs of hockey socks (for my son) payment (which included for 1st class post service) was taken for the 2 pairs.
I received 1 pair after 2 days. NO explanation as to where the 2nd pair was.
Telephoned the 'enquiry' number three times & got nowhere.
Sent an 'on line chat' question - no reply !
Sent a second 'on line chat' asking if anyone actually worked there.
Finally got a response, they tried to say I 'should' have had an email to explain about the socks being out of stock & 2nd pair would follow when new stock arrived.
It is quite obvious that I would not have been trying to contact Sports Online, if I had been notified in the first place the socks were out of stock !!
I am still awaiting the 2nd pair of socks.

8 August 2012
Unprompted review
Rated 5 out of 5 stars

first class service and value for money

Found the web site by chance ordered my sons cricket outfits but found the shirts and jumpers too big . Sent the order back and was refunded almost immediately and the new order was delivered within days .Excellent company

4 August 2012
Unprompted review
Rated 1 out of 5 stars

Promises promises no delivery

I ordered from this comany and guarenteed delivery 1-3 days unfortunatly I tried the track online with no updates no delivery then promised delivery 8 days later no delivery very dissapointed

3 August 2012
Unprompted review
Rated 5 out of 5 stars

Quick, helpful service

I had tried to get a new hockey skort for my daughter on 2 other websites, but both were out of stock and on back order. Cricket-hockey.com had the skort in stock. I was uncertain of the size required (my daughter needed 28" waist). I used the "contact us" section to ask what size was needed (small, medium etc). Within an hour I had an e-mail response. I ordered the skort that day and it was delivered two days later.

Extremely pleased - this will be the first port of call in future!

16 July 2012
Unprompted review
Rated 4 out of 5 stars

Vet efficient service

This was the first time I have used your website and found the navigation round it very easy. Price of products ordered were very reasonable. Service and delivery very good.
Unfortunately Fusion bat split after 4 training sessions. Club captain spoke with staff who were very helpful. Bat being returned with postage being re-imbursed. Await return.

6 July 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant

Really fast delivery. And a very happy son, He was desperate for a his Funky gear and he is really pleased with it.
After hours of torturos knocking in he reckons his funky bat is going to go like a gun.

4 July 2012
Unprompted review
Rated 3 out of 5 stars

oddly named product.

The coat is not bad, but the writing on the back is totally out of kilter with the product .I expected a plain umpires coat ,which from the
photograph it seemed, but looking at the back I found" funky" written
in bold blue lettering just bellow the collar,this seemed to be a little silly,I have had to try to blank this out.

4 July 2012
Unprompted review

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