Used Spin Doctor to fix a faulty cooling fan on our oven. Engineer was thorough and didn't want to leave until sure the problem was diagnosed. Even though no parts were replaced, the cooker appea... See more
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Domestic appliance repairs with rapid same day service covering Essex, Hertfordshire and London. Our experienced engineers are fully skilled on all brands.
Contact info
United Kingdom
- www.spindoctoruk.co.uk
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Professional and efficient service
Phil was very professional and friendly and was able to fix my washing machine after listening to the problem. He was efficient and knowledgeable and I would definitely use Spin Doctor again!
I've used these guys before
I've used these guys before, rang to ask if the door seal on my washer dryer could be replaced as its gone mouldy. Didn't even need to give my name and address, they already had it on their system. Rang on Tuesday, new door seal fitted on Thursday. Absolutely brilliant! Thank you guys!
Unskilled and Unprofessional
When Spindoctor's engineer first visited, they hastily diagnosed the issue as just the air duct without thoroughly testing the machine's dryer. After their departure, it became apparent that the problem persisted. Despite our complaint, their second visit resulted in a hasty suggestion to replace the entire machine without proper examination. Skeptical of their competence, we sought assistance from another company, who efficiently resolved the issue by simply replacing the fan unit.
Trusting Spindoctor's engineer would have led to unnecessary expenditure of £800-£1000 on a new machine for a minor fault in our perfectly functional 2-year-old appliance. Despite bringing this to their attention, they have shown no willingness to acknowledge their lack of expertise or offer a refund. Their disregard for accountability and customer satisfaction is appalling.
Second experience of this company
Very prompt, same-day service - for a different machine to the one last month. As last time: extremely good in all respects.
REPAIR OF TUMBLE DRYER.
The Tumble dryer went Tom dick and I contacted Spin Doctor. Within 24hrs a nice man called Phil fixed the tumble dryer. This then prompted us to buy a washing machine from Spin Doctor which is arriving 02/01/2024. THANKYOU Joolz.
Extremely professional company
Extremely professional company, the engineer was on time and examined the dishwasher and explained what was wrong, I decided to replace it. He showed me a large choice of dishwahers across the whole price range. I ordered the Bosch, and the deliver and installation (which included the disposal of my old machine) was fixed for a couple of days later.
The engineer arrived on time, EXTREMELY professional engineer whose attention to detail was meticulous. Thank you
Washing machine door lock and broke
Washing machine door lock and broke.
Phil came around with part already to replace.
Quick and very good
Highly recommend
Back washing clothes 👍
Really appreciated quick turn around…
Really appreciated quick turn around for Spin doctor had a faulty washing machine and Phil fixed what we needed, had parts on van so efficient and quick just before christmas, thank you Phil
Easy, quick, good value oven fix
Phil from spin doctor arrived promptly and repaired my oven quickly, new element needed which was inexpensive and low hassle. Second use of spin doctor for us and always impressed with how quickly they arrive and the friendly nature of the team. Thanks Phil
Phil came and fixed our dishwasher- he…
Phil came and fixed our dishwasher- he was considerate, friendly and a fantastic worker. Would highly recommend!
Quick to sort the problem
Aaron the engineer was able to come out on the day of the washing machine breaking down, which was a god send as we needed the machine after returning from holiday. The problem was sorted and saved me paying for a new machine. Aaron identified the problem quickly, professional and polite.
Oven fixed by Phil
Really easy to book online, appointment availability was fantastic. Phil was able to fix our oven in under 20 minutes with parts he had in the van. He was really professional and explained everything he was doing.
Great service
Phil arrived promptly and was very friendly.
He fixed the washing machine quickly. I also mentioned that I had a problem with the dishwasher and Phil said he could look at this too and again quickly fixed. Would definitely recommend.
Great service from the Spin Doctor
Great service from the Spin Doctor. Very grateful that he fitted my dishwasher after the AO delivery engineers were unable to fit a dishwasher under a partial hob above. New regulations apparently. My dishwasher is thankfully fitted without me having to redesign my entire kitchen and it’s all thanks to the Spin Dr. Saved me a fortune. (Also SD charged less than AO). A very decent person.
Very impressed!
I sent a booking enquiry via the website and received a call within 10 minutes. Later that afternoon an engineer attended. He solved the problem with our washer dryer quickly and efficiently. He was super tidy and explained how we could avoid the issue happening again. I was seriously impressed with the service and would definitely recommend!
Fabulous thoughtful service…
My Bosch dishwasher had an error message which the engineer came out to fix. However I felt he really went the extra mile by recognising other issues and putting those right at the same time. Can’t believe the difference it’s made to the machine. It’s like new and works so much better and much much quieter. It’s so refreshing to have someone who comes round and thinks about the job they are doing and obviously takes pride in giving great service. Thank you so much, saved me lots of money!
Great service, problem solved
Our Hoover washing had stopped working. Only had to wait a couple of days for Spin Doctor to come and fix it. Phil had the part ready and problem was solved quickly. He also put all the bits of wood, kick boards, doors etc we had to remove to get full access to washing machine
Highly Recommended
Our Bosch washing machine sounded very poorly and more in hope than expectation that it could be fixed I made an appointment with Spin Doctor. Kieran came out to us. He arrived when he said he would and fixed the problem which was based around the pump and the heater. He was friendly, helpful and efficient and the total cost including call-out was £175 rather than £1000 for a new Bosch. I was very grateful and impressed with the great service from Spin Doctor and Kieran. Highly recommended.
Fixed our washing machine quickly
Our washing machine stopped spinning.
It was going to take a week for a Bosch repair person to come out so I looked on local Facebook and Spin doctor had great reviews.
I booked via the online form before 9am and the repair man Keiran came the same day, by 3 o'clock my washer was spinning again. There was an online portal that made it easy to track his ETA and provide images of the job, really easy to use.
Keiran was friendly and knowledgeable and tidy. He had an idea what the problem was from the job description and managed to fix it within a few minutes, the price was also very reasonable and much cheaper than a new washer!!
I strongly recommend spin doctor.
Don't bother
Last week I booked an appointment for this afternoon, being my non-working day. They tried calling last week, then messaged me to ask me to call. I explained I work 29 hour hospital shifts so can't call during their working hours. They then messaged back & asked if someone could come out that week instead, but I explained it was booked fory next non-working day. No response. I messaged them today - twice - to check someone esc coming out. No response. So I rang them & the job was never actually booked, despite them giving me a job number in our exchanges. Shameful customer service. I have wasted my only non-working day this week waiting for a bunch of cowboys.
Don't bother. Go elsewhere.
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