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Glotech Repairs Reviews 8,533

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to quickly diagnose and fix problems. Many people appreciate the efficient and friendly service, noting that engineers often arrive on time and communicate clearly. However, some customers also noted issues with communication and customer service, including delayed responses and a lack of follow-up regarding parts or rebooked appointments. A few people experienced problems with products failing shortly after repair or engineers not resolving the issue on the first visit, leading to multiple call-outs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the engineers for their... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and friendliness... See more

Product

Clients share ambiguous opinions on product quality and repair outcomes. While some reviewers reported... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the excellent customer... See more

Customer communications

Users describe ambiguous interactions with contact. While some customers appreciated being telephoned prior... See more

Based on these reviews

Rated 5 out of 5 stars

Scott came to look at our dishwasher (Ardingly / Haywards Heath) which had a blocked error message and would not work. Super nice guy, did lots of tests and left us with a running dishwasher again - h... See more

Company replied

Rated 5 out of 5 stars

Great service Telephoned prior to arrival which was great Andrew and jake 2 very nice genuine guys. Made me feel very comfortable and at ease. Both very knowledgable a knew the problem straight aw... See more

Company replied

Rated 5 out of 5 stars

Andrew phoned to confirm he was almost on site; he and Jake were both friendly and identified the problem rapidly. They explained clearly what was wrong (even showing us the faulty part), and had a re... See more

Company replied

Rated 5 out of 5 stars

Having met Andrew before to diagnose the problem, it was a pleasure to see him again and Jake to replace a leaking part and to fix the problem. They are a very competent and professional pair and guid... See more

Company replied


Company details

  1. Appliance Repair Service
  2. Refrigerator Repair Service
  3. Repair Service
  4. Washer and Dryer Repair Service

About Glotech Repairs

Written by the company

About Glotech Repairs

Our Services:

Washing Machine Repairs Tumble Dryer Repairs
Oven Repairs Hob Repairs
Fridge Freezer Repairs Cooker Hood Repairs
Dishwasher Repairs Cooker Repairs
Get A New Repair Quote
Find Out More

Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices.

Our Promise To Our Customers and Our Planet

Written by the company

Our commitment
At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.

6-Month Guarantee on All Repairs

Peace Of Mind - Guaranteed

At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.

Contact info

Need Fast, Reliable Appliance Repairs?

Expert appliance repairs across the UK. Book your engineer today!

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The company was VERY SLOW to order the…

The company was VERY SLOW to order the part for my washing machine repair,which took 2 weeks, but all the telephone staff were polite and helpful,particularly Rebecca,who really put herself out to solve the issue and was extremely sympathetic . I felt she really wanted to get things sorted out, and am grateful for her efforts.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

William, Bracknell

William was friendly and professional. Extremely knowledgeable about the fault with my washer dryer and resolved it very quickly. He called in advance to give notice of his arrival time and was very respectful of my property. He also answered all my questions. Would highly recommend!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Nick - selby area

Nick - we are in bubwith- Nick engineer repaired washing machine efficient snd gave me lots of information on future use .

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

William gave me a ten minute warning before his arrival to me in Fleet. He fixed my machine within 30 minutes . Friendly and efficient, what more can you ask?

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service. Very good advice

20 April 2026
Unprompted review
Glotech Repairs logo

Reply from Glotech Repairs

Good morning,

Thank you for your feedback. We're pleased to hear that you received a very prompt and efficient service, along with good advice.

We appreciate you taking the time to share your experience.

Kind regards,
Glotech.

Rated 5 out of 5 stars

Scott was clearly an expert and solved…

Scott was clearly an expert and solved the problem with each appliance with excellent advice on avoiding the same problem in the future.
He was polite, professional and kept me informed about what was happening at all times. Absolutely excellent service. Thank you.

20 April 2026
Unprompted review
Glotech Repairs logo

Reply from Glotech Repairs

Good morning,

Thank you for your kind feedback. We're delighted to hear that Scott provided expert and professional service, clearly diagnosing and resolving the issues with your appliances. It’s great to know he also offered helpful advice on preventing future problems and kept you well informed throughout.

We really appreciate your positive comments and will be sure to pass them on to Scott.

Kind regards,
Glotech.

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